Solutions Engineer | Centennial, CO

Detailed Information

  • Location: Centennial, CO

  • Company: Comcast

and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You'll do the best work of your career right here at Comcast.

(In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option. ) Job Summary Being a Solutions Engineer is a diverse, hybrid role requiring a technical

background in core-programming (preferably Java or Groovy), excellent communication skills, as well as the desire and skill to design and implement end-to-end online video solutions for Comcast Technology Solution's (CTS) customers.

CTS's media publishing system APIis extensive and requires in-depth technical understanding in order to be applied effectively. The Solutions Engineer role requires resourcefulness and organizational skills in order to complete customer engagements successfully. Job Description Comcast Technology Solutions' purpose is to be the most valued partner to those leading the future of media and technology. Leveraging the most complete portfolio of capabilities, unmatched

expertise and Comcast's unrivaled infrastructure, we help customers thrive in a rapidly evolving multi-platform world by powering extraordinary experiences to every screen.

If you share a passion for contributing your talents to empowered teams, possess an entrepreneurial spirit and are driven by imagination and possibilities, we want to develop and grow your career at CTSThis rewarding position offers a tremendous opportunity to learn from working with a broad range of customers, technologies, and project types in the online video space, and a chance to interact with media organizations in Europe and beyond. This is an Engineer 2-level role, requiring 3+ years full time work experience.

The team is based in Centennial, CO and the role is not open for virtual/remote employment. Responsibilities Serve as CTS's primary technical contact with customers, providing seamless project management through all phases of the customer relationship Gather customer requirements, and evaluate, prototype, implement and document technical solution designs to fulfill a project's particular needs using CTS's products and services as well as other technologies Works closely with other team members and cross-departmental functions to implement solutions, provide technical advice, and weigh in on decisions that impact customers Coordinate with the customer, account manager, support team and technical personnel on all sides to meet customer needs, while managing customer expectations to prevent overload or missed deadlines Develop and code custom Java/Groovy scripts using the CTS APIs according to the customer's ingest requirements Communicate regularly with the customer to evaluate satisfaction; identifying how new service features might best fit upcoming needs Formal routing of customers' feature requests/bugs to CTS's engineering, sales or support teams as needed Core Responsibilities Analyzes and determines integration needs.

Evaluates and plans software designs, test results and technical manuals. Reviews literature, patents and current practices relevant to the solution of assigned projects. Programs new software, web applications and supports new applications under development and the customization of current applications. Edits and reviews technical requirements documentation. Works with Quality Assurance team to determine if applications fit specification and technical requirements. Displays knowledge of engineering methodologies, concepts, skills and their application in the area of specified engineering specialty.

Displays knowledge of and ability to apply, process design and redesign skills. Displays in-depth knowledge of and ability to apply, project management skills. Consistent exercise of independent judgment and discretion in matters of significance. Other duties and responsibilities as assigned. Required skills and experience 3+ years software engineering experience with Java/Groovy (strong object-oriented experience in other languages would be considered) Excellent verbal and written communication skills - sometimes speak directly to customer Excellent problem-solving, organizational and time management skills Experience with a variety of web development technologies such as HTML5, Java Script, JQuery, CSS, and XML/XSLT Experience working with REST Web Services, HTTP/FTP protocols and using tools such as Charles/Fiddler to analyze network traffic Experience with AWS (Lambda/EC2/S3)or kubernetes Strong sense of responsibility and project ownership Experience in software development practices, including coding standards, code reviews, source control management, build processes, & testing Have worked in a customer-facing role before Have worked in a Scrum/Agile environment as a team Strong troubleshooting and debugging skills Able to handle minor design and analysis responsibility Bachelor's Degree or equivalent Preferred Requirements Digital asset management, especially video processing and delivery.

Experience working with transcoding, packaging, DRM and adaptive-bitrate streaming technologies in a media environment would be a huge advantage Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth. Respect and promote inclusion & diversity. Do what's right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, interaction, interactionual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Relevant Work Experience 2-5 Years Salary: Primary Location Pay Range: $92,241.02 - $138,361.53Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the compensation and benefits summary on our careers site for more details. PDN-9acfba80-1d6e-4164-89be-bb95970346f2

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