Windows Systems Management Engineer (Hybrid-eligible) | Oak Ridge, TN

(DEIA) is to cultivate an environment and practices that foster diversity in ideas and in the people across the organization, as well as to ensure ORNL is recognized as a workplace of choice. These elements are critical for enabling the execution of ORNL’s broader mission to accelerate scientific discoveries and their translation into energy, environment, and security solutions for the nation.

The Information Technology Services Directorate (ITSD) at Oak Ridge National Laboratory (ORNL) is responsible for providing information technology services that enable ORNL staff to be productively engaged in the business of world-class research and development. ITSD is responsible for a broad range

of IT services including: business systems operations, network and telecommunications, R&D systems engineering, customer service, applications development, cyber security, project management, planning and architecture.

We are seeking a Windows Systems Management Engineer to help manage 14K+ client and server systems in a highly dynamic research community. Strong leadership, excellent communication, and deep technical skills are essential for this position. Major Duties/Responsibilities: Engineer solutions to improve productivity, flexibility, and security for computing resources. Optimize automated solutions for deployment of applications, operating systems updates, third party updates,

and configuration changes. Assist with the highest level of troubleshooting as needed, working with manufacturers, vendors, support staff, and customers.

Create and maintain internal operating procedures and end user documentation. All team members deliver ORNL’s mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace – in how we treat one another, work together, and measure success. Basic Qualifications: Bachelor’s degree in a computer, engineering, or science-related field and five (5) years of relevant experience.

An equivalent combination of education and experience may be considered. Effective written and verbal communication skills. 5+ years supporting Windows systems and 2+ years managing Windows systems. Scripting experience using Power Shell. Experience troubleshooting all versions and variations of Windows, in their installation, configuration, management and operations. Group Policy management experience. The ability to work occasional extended and weekend hours to resolve urgent problems or meet critical milestones is required. Preferred Qualifications: Experience working in a science or technology environment.

Experience applying configuration/hardening guidelines (DISA, CIS, etc. ). Understanding of operating system deployment. A broad familiarity of management solutions for power management, AV, health monitoring, and cyber security. Understanding of a Microsoft SCCM infrastructure to maintain and manage Windows systems. Special Requirements: Visa Sponsorship: Visa sponsorship is not available for this position. Benefits at ORNL: ORNL offers competitive pay and benefits programs to attract and retain talented people. The laboratory offers many employee benefits, including medical and retirement plans and flexible work hours, to help you and your family live happy and healthy.

Employee amenities such as on-site fitness, banking, and cafeteria facilities are also provided for convenience. Other benefits include the following: Prescription Drug Plan, Dental Plan, Vision Plan, 401(k) Retirement Plan, Contributory Pension Plan, Life Insurance, Disability Benefits, Generous Vacation and Holidays, Parental Leave, Legal Insurance with Identity Theft Protection, Employee Assistance Plan, Flexible Spending Accounts, Health Savings Accounts, Wellness Programs, Educational Assistance, Relocation Assistance, and Employee Discounts.

If you have difficulty using the online application system or need an accommodation to apply due to a disability, please email: or call 1.866.963. xyz X. For Hybrid eligible positions: In addition, we offer a flexible work environment that supports both the organization and the employee. A hybrid/onsite working arrangement may be available with this position. #LI-DC1 This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired. We accept Word (.

doc,docx), Adobe (unsecured. pdf), Rich Text Format (. rtf), and HTML (. htm,html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment. If you have trouble applying for a position, please email is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply. UT-Battelle is an E-Verify employer.