Location: Remote, OR
Company: Lumen Technologies
Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news. Linked In: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and You Tube: /lumentechnologies.
The Role Be a part of an internship program, driving human progress through technology. During a 10- week period our summer interns innovate and make an impact by transforming industries across the globe and changing the world one connection at a time. Our interns are presented with real business challenges and provide solutions that make a difference across all areas of
the company, all while learning the skills needed to successfully navigate the modern workplace. The Experience • Innovate – to deliver solutions to real business problems • Transform – your skills and knowledge through challenging work projects • Connect – to our company and culture creating valuable connections with your intern peers, work team and leaders across the organization.
• Impact – through Community & Social Involvement – collaborate with our ERGs to give back and make an impact in the communities Lumen serves. The Role Primarily responsible for Identifying Network issues using various tools and working with support teams to resolve those issues. The Main Responsibilities:
• Basic Network understanding and troubleshooting skills of Cisco Network Devices.
• Willingness to learn new technologies via classroom training, and cross-training with higher-level members. • Ability to collaborate with team members both in-person and remotely. • Need to know the difference between Cisco layer 3 Routers and layer 2 Switches as well as a basic understanding of the OSI model. • Ability to provide efficient quality service to internal support teams over the phone using Soft Phone technology. • Flexibility of schedule that may be required to work overnight and possibly weekends. • Ability to articulate issues that need to be escalated to higher-tiered network teams.
• Requires minimal direction and guidance with tasks. • Basic understanding of Network monitoring tools. What We Look For in a Candidate • 1-2 years of professional network experience or equivalent education like a bachelor’s Degree • Basic network understanding and troubleshooting skills of Cisco Network Devices. • Must know the difference between Cisco layer 3 Routers and Layer 2 Switches as well as a basic understanding of the OSI model • Must have flexibility to work overnight and possibly weekends if needed. • Basic understanding of Network monitoring tools What to Expect Next After completion and submission of your application, you will be asked to participate in a virtual video interview.
This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position. A separate email invitation will be sent to you (check your spam) within 6 hours of application. For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application. Due to the upcoming holiday season, we will be conducting interviews in January 2024 for the position.
Thank you! Requisition #: 331148 When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position. More information on what’s included in these checks can be found in the Post Offer section of our FAQ page. Job-related concerns noted in the background screen may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. EEO Statement We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, interactionual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).
We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Disclaimer The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.
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Engineering jobs encompass a broad range of professions that involve the application of science and mathematics to solve problems and design, construct, and maintain structures, devices, and systems. These jobs are characterized by creativity, analytical skills, and the pursuit of technological innovation. Engineers can specialize in various fields, such as civil, mechanical, electrical, software, or biomedical engineering, each with its distinctive focus and techniques. A hallmark of engineering roles is their impact on shaping our built environment and the way we interact with technology, making them crucial for the advancement and sustainability of modern societies.
