Lead Field Service Engineer | San Jose, CA

to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions. Lead Field Service Engineer About the role: The Lead Field Service Engineer will be responsible for performing customer support, on-site installation, and service and repair of complex Laser and light-based medical equipment.

Additional responsibility (Regional FSE Lead) will be 40% of this position and will include supporting manager and region with broader business needs, in addition to mentoring junior techs/engineers. Your responsibilities will include: The selected candidate will manage accounts within their territory

and the surrounding area. Travel to other territories/regions may be required. Instructs customer in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters.

Field Service engineers work on problems of diverse scope. Exercises judgment within defined practices and policies in selecting methods and techniques for obtaining solutions. Fully support the Quality Policy by building quality into all aspects of the incumbent's work and by maintaining compliance to all quality requirements (including being current on all training requirements for the incumbent's position and documenting that training). System installation. Preventative

and corrective maintenance. Equipment upgrades. Electronic troubleshooting & component replacement.

In-servicing/training biomedical and medical personnel. Presenting Service Program options and value proposition. Reporting of field activities. Mentoring colleagues and special projects as assigned. Mentor and Development responsibility for Tech 1 or 2 resources including coaching, scheduling, and directing daily activities (up to 30%) Support of Field Service Manager to assist with broader regional needs– providing 1st line coverage for Region during manager absence, overseeing escalated issues, customer meetings, service sales presentations, FSE audits and coaching (10-20%) Required qualifications: 10 years medical laser technician experience and/or equivalent Minimum 10 years field service technician experience with relevant complexity of technology and regulatory environment (in lieu of above) Demonstrated leadership initiative Must have effective communication skills and the ability to deal effectively with customers Pay Transparency The anticipated annualized base pay range this full-time position working at this location will be from [$73,944 - $125,736], plus variable compensation, i.

e. annual bonus target2 (subject to plan eligibility and other requirements) and the value of core and optional employee benefits being offered at Boston Scientific (BSC), which can be reviewed at .

At BSC, it is not typical for an individual to be hired near the bottom or top of the pay range. BSC considers various factors in determining actual compensation for this position at the expected location. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs. Actual compensation may be otherwise adjusted if the position is filled outside of the intended geographic location.

Requisition ID: 573183 As a leader in medical science for more than 40 years, we are committed to solving the challenges that matter most – united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives, create value for our customers, and support our employees and the communities in which we operate. Now more than ever, we have a responsibility to apply those values to everything we do – as a global business and as a global corporate citizen.

So, choosing a career with Boston Scientific (NYSE: BSX) isn’t just business, it’s personal. And if you’re a natural problem-solver with the imagination, determination, and spirit to make a meaningful difference to people worldwide, we encourage you to apply and look forward to connecting with you! At Boston Scientific, we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion, equality, and opportunity for all.

By embracing the richness of our unique backgrounds and perspectives, we create a better, more rewarding place for our employees to work and reflect the patients, customers, and communities we serve. Boston Scientific is proud to be an equal opportunity and affirmative action employer. Boston Scientific maintains a prohibited substance free workplace. Pursuant to Va. Code § 2. ), Boston Scientific is providing notification that the unlawful manufacture, sale, distribution, dispensation, possession, or use of a controlled substance or marijuana is prohibited in the workplace and that violations will result in disciplinary action up to and including termination.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements.

As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.