Process Engineering Specialist | Oak Ridge, TN

support services to organizations throughout ORNL. A growing body of data shows a strong correlation between the success of a change initiative and how well the people side of the change is managed. ORNL intends to couple this change management discipline with expertise in process engineering to provide more wholistic human-centered solutions that lead to operational excellence.

This role provides consultation to leaders on how to apply the process engineering discipline to achieve efficient and effective operations by improving quality, reducing costs, increasing productivity, and improving cycle time. The successful candidate will also be expected to partner with individuals from other

disciplines like change management, communications, and user experience to provide human-centered solutions for ORNL’s workforce. Through the execution of this transformation program, the person in this position will have a direct impact on ORNL’s mission.

Major Duties/Responsibilities: Provide process engineering thought leadership to various organizations to guide the implementation of successful project outcomes. This involves understanding the organization's culture, identifying potential risks, and creating plans for successful adoption. Drive for continuous improvement in the approach that we use to manage the change portfolio, bring industry best practices to inform a structured

process engineering methodology to evaluate and plan for change. Create and monitor action plans for process improvement initiatives.

Assist in project management as needed by the customer organizations. Develop and communicate actionable recommendations from a set of possibilities and synthesize findings well. Develop continuous improvement strategies by translating business objectives into actionable projects. Utilize a variety of lean process improvement tools and strategies to support a wide range of process improvement initiatives. With the assistance, as needed, from a change management specialist, develop change management plans for cross-cutting implementation efforts: create tailored, comprehensive plans for moving people forward, including communication, sponsorship, coaching, training, and resistance management.

Monitoring milestones related to ORNL’s portfolio of operational excellence projects. Defining key performance indicators (KPIs) and metrics to measure the success of the implementation. This involves analyzing system's performance data and making recommendations for improvement. Post-Implementation/sustainment support: assisting with post-implementation activities, such as user adoption monitoring, identifying optimization opportunities, and providing recommendations for continuous improvement.

Support other roles: serve as the coach and the go-to person responsible for enabling success with the other roles vital to process engineering. Provide leadership and coordination to a network of change management practitioners throughout the Laboratory. Deliver ORNL’s mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace – in how we treat one another, work together, and measure success.

Basic Qualifications: Bachelor’s degree in an industrial or process engineering discipline with a minimum of 8 years of experience leading changes that directly influence people and provide measurable benefit to the organization. A masters in similar disciplines with a minimum of 7 - years of experience would also be considered. Demonstrated experience in leading process changes in large, complex organizations. Preferred Qualifications: Candidates for this position should have a background that would enable them to use a variety of reliability analytics or performance monitoring tools such as causal analysis, statistical analysis, value stream mapping, FMEA, data analytics, business intelligence software, and/or Lean/Six Sigma.

Experience that crosscuts with other disciplines that can be used to create more wholistic human-centered solutions like change management, communications, and user experience. Change management certification or designation would be a benefit. Prosci certification preferred. Experience working in a DOE or other research facility. Exceptional communication skills, both written and verbal. Excellent active listening skills Demonstrated ability to build trusting relationships with leaders at all levels of the organization.

This position will remain open for a minimum of 5 days after which it will close when a qualified candidate is identified and/or hired. We accept Word (. doc,docx), Adobe (unsecured. pdf), Rich Text Format (. rtf), and HTML (. htm,html) up to 5MB in size. Resumes from third party vendors will not be accepted; these resumes will be deleted and the candidates submitted will not be considered for employment. If you have trouble applying for a position, please email is an equal opportunity employer. All qualified applicants, including individuals with disabilities and protected veterans, are encouraged to apply.

UT-Battelle is an E-Verify employer.