Application Engineer I/II - Sales Support | Minneapolis, MN

Detailed Information

  • Location: Minneapolis, MN

  • Company: Greenheck Group

organization. Our equipment is used worldwide in commercial, institutional, and industrial facilities, ranging from comfort ventilation to manufacturing processes. Our efficient products improve comfort, safety, and health of lives across the planet.

Since 1947, we are deeply committed to helping you “Build Your Future, ” through professional growth, challenging leadership roles, and exciting opportunities around the world. Your opportunity : The Application Engineer provides detailed technical product and application support. This role is responsible for product definitions and development, managing special design requests and overseeing the standardization of common requests, in addition

to developing training programs for internal and external customers. What you’ll be doing: Responsible for product support groups performance for corporate and business unit objectives.

Provide technical support via phone and e-mail for both internal and external customers in the areas of selection and application. Analyze common special design requests and determine a plan for standardization of the design. Evaluate and identify special design requests for feasibility and alignment with business unit objectives. Develop and execute solutions to complex field problems. Negotiate with internal and external customers. Develop solutions for challenging applications in compliance with industry

codes and standards. Manage the development and updating of product literature.

Identify key selling points. Complete detailed product health analysis and market studies. Evaluates components for quality, reliability and performance and advise engineering and purchasing as to those components which might enhance the product. Continually evaluate our competition to further enhance the company's marketplace and use this knowledge to maintain the company's advantage in associated markets. Develop training programs and present to internal and external customers. Conduct product training seminars and product center visits. Assist with planning and coordination of trade shows and may be required to attend.

Manage Computer Aided Product Selection (CAPS) planning and development. Coordinate/assist with testing. Use CAPS daily to assist customers. Manage implementation and maintenance of products within computer aided product selection (CAPS). Why you’ll love it here: Greenheck Group has a team of individuals who devote their work to engineering Dedicated Outdoor Air System (DOAS) products. The DOAS unit has employees in Wisconsin, Minnesota, North Carolina, and Oklahoma, and it is Greenheck's fastest growing segment. Their products are mainly utilized in K-12 educational facilities where they bring fresh air in and keep spaces comfortable for a pleasant learning environment.

The DOAS business unit is a focused team, and they offer numerous growth opportunities at Greenheck Group. Hear directly from our team members about why they love it here! What you should have: Work requires a professional level of knowledge in a specialized field, which is equivalent to that which would be acquired by completing a regular four-year college program. Between 0-5 years of work experience is required. Up to 50% travel may be required. Benefits for you and your family: Our benefit packages and salaries are among the best in our industry.

Benefits may vary slightly by location, but usually include: Health insurance Prescription drug benefits Dental insurance Paid vacations and holidays 401(k) Retirement savings plan On-site clinic and fitness center (Schofield location) Employee Assistance Program Flexible spending accounts for medical or dependent care expenses Tuition assistance Employee Wellness Program We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability or veteran status.

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