Location: Durham, NC
Company: Labcorp
Lab Corp s global enterprise. The required skills range from detailed technical knowledge of Cisco architecture to application specific business needs. Roles/Responsibilities: Architect, administer, and troubleshoot Labcorp s Cisco Collaboration environment that includes global Expressways, Cisco video endpoints, and back-end administration of the Webex Control Hub.
Architect, administer, and troubleshoot Labcorp s global Cisco CUCM environment. Architect, administer, and troubleshoot Labcorp s global Cisco UCCE environment. Architect, administer, and troubleshoot Labcorp s global Oracle SBC s and carrier trunks. Work directly with the business customers to design solutions across the
Voice Services team s suite of Cisco applications. Maintain documentation of the UC/UCCE/Collaboration environment and operational procedures. Assist in the development of Voice Services best practices and process documents for design, implementation, test plans, maintenance plans, and any other Voice Services related deliverables.
Potential travel: 5% - 10%Bachelors Degree in Computer Science or 10 years experience with national enterprise Cisco Contact Center Environment. Cisco Certifications preferred.5 years experience designing, implementing, administering and monitoring enterprise multi-site Cisco UC environments.5+ years experience with AT&T's long distance and toll-free network
and features.5+ years experience with telephony dial plan design and call routing/control protocols such as SIP, H.323, ISDN PRI, CAS, FXO, FXS, POTS.
Strong problem solving skills. Strong customer facing skills along with strong verbal and written communication skills. Ability to maintain and foster a close working relationship with Lab Corp user community while providing overall customer satisfaction and managing customer expectations. Ability to work after hours in support of troubleshooting and implementations. Labcorp is proud to be an Equal Opportunity Employer: As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind.
We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, interactionual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply. For more information about how we collect and store your personal data, please see our Privacy Statement.
Engineering jobs encompass a variety of roles focused on designing, developing, and maintaining systems or structures. These positions often require strong problem-solving skills, technical expertise, and a solid foundation in mathematics and science. Engineers typically work in fields such as civil, mechanical, electrical, chemical, or software engineering. The unique characteristic of engineering jobs lies in their blend of creativity and practicality, as engineers innovate while ensuring functionality and safety. With the ongoing advancement of technology, engineering roles are also evolving, demanding continuous learning and adaptation.
Engineering jobs encompass a variety of roles focused on designing, developing, and maintaining structures, machines, and systems. These roles often require a strong foundation in math and science, as well as specialized knowledge in disciplines such as civil, mechanical, electrical, or software engineering. Key features of these jobs include solving technical problems, innovating solutions, and improving functionality and efficiency. Engineers typically work in collaborative environments, bridging theoretical concepts with practical applications to advance technology and infrastructure.
Engineering jobs encompass various roles focused on designing, developing, and maintaining structures, machines, devices, systems, and materials. These positions require a strong foundation in STEM (Science, Technology, Engineering, Mathematics) and often involve problem-solving, creativity, and technical expertise. Typical engineering disciplines include civil, mechanical, electrical, and chemical engineering, among others. Engineers work in diverse industries, from automotive to aerospace, construction to computing. Characteristics of engineering jobs include a blend of theoretical knowledge and practical application, a commitment to safety and efficiency, and the likelihood of collaborating across multidisciplinary teams.
Engineering jobs encompass a vast array of specialized roles within the field of engineering, aimed at designing, developing, and maintaining various technological systems and structures. These roles typically require a strong foundation in mathematics and science, and they span across numerous sectors such as civil, mechanical, electrical, and software engineering, among others. The key features of engineering careers include problem-solving, innovation, and the application of practical knowledge to create solutions that can improve people's lives, enhance business operations, or even address global challenges. Engineers often work in teams, collaborate with other professionals, and are at the forefront of technological advancement.
