Location: Charlotte, NC
Company: Wells Fargo
for surveys used throughout Wells Fargo. Surveys are managed through vendor hosted platforms supported by Wells Fargo Technology and Business teams together. As a manager, this position will have direct management over 7+ technology employees that work in an Agile environment supporting the survey platform, tools and integrations.
As part of the Enterprise Marketing Technology team at Wells Fargo, expansion to support other Marketing Technology products is possible. In this role, you will: Manage, coach, and develop a team of individual contributor engineer roles with low to moderate complexity and less experienced managers who are responsible for building high quality capabilities with
modern technology Ensure adherence to the Banking Platform Architecture, and meeting non-functional requirements with each release Engage with architects and experienced engineers to incorporate Wells Fargo Technology technical strategies, while understanding next generation domain architecture to enable application migration paths to target architecture; for example, cloud readiness, application modernization and data strategy Function as the technical representative for the product during cross-team collaborative efforts and planning Identify and recommend opportunities for driving resolution of technology roadblocks including code, build and deployment while also managing overall software
development cycle and security standards Act as an escalation partner for scrum masters and the teams to make decisions and help remove impediments, obstacles, and friction while encouraging constant learning, experimentation, and continual improvement culture Build engineering skills side-by-side in the codebase, conduct peer reviews to evaluate quality and solution alignment to technical direction, and guide design, as needed Interpret, develop, and ensure security, stability, and scalability within functions of technology with low to moderate complexity, as well as identify, manage and mitigate technology and enterprise risk Collaborate and consult with the Product Managers/Product Owners to drive user satisfaction, influence technology requirements and priorities in the product roadmap, promote innovative and intelligent solutions, generate corporate value and articulate technical strategy while being a solid advocate of agile and Dev Ops practices Interact directly with third party vendors and technology service providers Manage allocation of people and financial resources for technology engineering including career development and performance management for engineers and managers on the team Hire, mentor and guide talent development of direct reports to build the skills required to effectively design and deliver innovative solutions for the supported product areas/products Required Qualifications, US: 4+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 2+ years of Leadership experience in an Agile environment.
Desired Qualifications: 3+ years of survey management strategy and delivery through industry standard survey platforms such as Medallia, Qualtrics Survey Monkey and/or Salesforce Surveys.
3+ years of vendor management and negotiation with Saa S based suppliers. 1+ year experience with Marketing Platforms such as Salesforce Marketing Cloud, Adobe, SDL, or others. Job Expectations: Deliver the technical strategy and product management for the Voice of the Customer solutions. Partner with vendors to continue driving progress and delivery of the strategic vision. Partner with Architecture, Business and peer Technology teams to create, manage, and execute the technical strategy of the product space in an Agile environment. Posting End Date: 2 Jan 2024 Job posting may come down early due to volume of applicants.
We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, interactionual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.
They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. PDN-9ae7aa6d-f8a9-4543-a1ef-3e0b1dff09d8
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