Location: Alabaster, Alabama
Company: Singtel Group
that creates positive impact and a sustainable future for all. Be a part of something BIG! The Senior Engineer of Messaging & Collaboration is responsible for Delivery, Operation Support and Implementation of the End-User Technology (EUT) services to Sing Tel’s internal stakeholders and users.
Working together with Workspace Transformation Team and Workspace End-User Support Team to deliver quality IT Workspace End-User technology related services by applying Service Delivery approach to ensure consistent and continuous Endpoint solutions and technologies are successfully deployed to meet the Technology Infrastructure (TI) strategic objectives. Possess strong communication abilities and
is able to implement appropriate plans towards achieving those goals. You should be able to address multi-faceted issues effectively and in a collaborative manner.
Make an Impact by: Be responsible for the design, build, implementation, and delivery of scalable Microsoft Office 365 solutions, with a focus on Messaging (Exchange Online), Communication (Teams), Collaboration (Share Point Online, One Drive for Business), Endpoint (Microsoft Endpoint Manager, Intune), Office 365 Apps (Power Automate, Insights, Forms, Planner, Stream, Sway, To-Do, etc. ). Execute backssment, migration, and implementation plans to deploy Microsoft 365 solutions and migrate environments from on-premises systems
to Microsoft 365. Go technically deep across Microsoft 365 services, actively seek solutions to the needs of internal and external customers, communicate trends to management and drive Microsoft 365 product improvements.
Review and manage technical requirements and functional business requirements to establish new Microsoft 365 environments. Support the evolution of the Microsoft 365 services through the design and implementation of new service features. Prepare technical documentation on the Microsoft 365 services and related procedures and operations. Ability to work with Project teams representing Messaging support. Participate in 24x7 On-Call rotation to assist the global internal user base.
Work daily with requests and incidents escalated by Service Desk Maintain the operational health of the O365 online environments including security, availability, performance, interoperability, and reliability. Provide front-line support of the O365 environment including email gateway, archiving, and backups. Analyse performance of IT Workplace Messaging services. Identify problem areas, deliver solutions to enhance quality of service and to prevent future problems. Provide input to facilitate the negotiation and renewal of maintenance contracts for systems.
Review existing processes and security policies for messaging infrastructure and introduce preventative or optimized measures to improve systems quality and resiliency. Prioritize activities to ensure continuity of service and prompt issue resolution. Skills for Success: Graduate of Bachelor’s Degree course, preferably Information Technology, Computer Science or other relevant fields A minimum of 5 years of experience working in IT, preferably in large enterprise, and at least two years of experience in Microsoft 365 technologies in highly security driven environment, especially Exchange Online (Hybrid), Teams, Sharepoint, End User data management.
Exposure to migration projects such as on-premises to the cloud. Experience analyzing, troubleshooting, and providing solutions for technical issues. Experience working with customers on Microsoft 365-specific solutions deployments & support. Good knowledge of SPF, DKIM, DMARC. Management of Microsoft Windows, Mac OS, i OS and Android clients Good knowledge of Managed printing Working experience of using Service Now Excellent communication skills Amenable to a flexible work schedule, as the need arises Rewards that Go Beyond: Full suite of health and wellness benefits Ongoing training and development programs Internal mobility opportunities Your Career Growth Starts Here.
! We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
Engineering jobs encompass a broad range of professions that involve the application of science and mathematics to solve problems and design, construct, and maintain structures, devices, and systems. These jobs are characterized by creativity, analytical skills, and the pursuit of technological innovation. Engineers can specialize in various fields, such as civil, mechanical, electrical, software, or biomedical engineering, each with its distinctive focus and techniques. A hallmark of engineering roles is their impact on shaping our built environment and the way we interact with technology, making them crucial for the advancement and sustainability of modern societies.
Engineering jobs encompass a variety of roles that involve applying scientific and mathematical principles to solve real-world problems. These positions are typically associated with the design, development, and maintenance of structures, machines, and systems. Engineers are known for their technical expertise, problem-solving skills, and the ability to innovate. Characterized by fields such as civil, mechanical, electrical, chemical, and software engineering, these jobs often require specialized education and can lead to careers in industries like construction, manufacturing, technology, and environmental management. Engineering professionals play a vital role in shaping the future through sustainable and efficient design.
Engineering jobs encompass roles that involve applying scientific and mathematical principles to design, develop, and maintain structures, machines, materials, systems, and processes. These positions are characterized by innovation, problem-solving responsibilities, and the need for technical expertise. Engineers can specialize in various fields such as civil, mechanical, electrical, chemical, and software, among others. They are essential in shaping the infrastructure of the modern world, formulating solutions to complex challenges, and driving technological advancement. Engineering roles often require a strong educational background combined with practical experience, and they stand out for their contribution to societal progress and potential for career growth.
Engineering jobs encompass a broad range of professions that involve the application of science and mathematics to solve problems and design, construct, and maintain structures, devices, and systems. These jobs are characterized by creativity, analytical skills, and the pursuit of technological innovation. Engineers can specialize in various fields, such as civil, mechanical, electrical, software, or biomedical engineering, each with its distinctive focus and techniques. A hallmark of engineering roles is their impact on shaping our built environment and the way we interact with technology, making them crucial for the advancement and sustainability of modern societies.
