Location: Tysons
Responsibilities Understand all aspects of the platform, its features, and how customers create and operate workloads that it supports. Internalize issues (scalability, quality, etc) and come up with a plan to address them. Troubleshooting system and application issues, including containerized microservices and VM workloads.
Collaborate with PMs, TPMs, Support and an external vendor (HPE/Cisco/Netapps) to streamline support and ensuring that the team is focused on highest priority items Develop order portal, tooling for automation and SLA dashboards. Develop support scenarios and solutions. Help L2 and L3 troubleshooting. Contribute to scaling the product, both in terms of processes and
in terms of support software stack Required Experience, Skills, & Technologies Bachelor’s degree in Computer Science, Technology, Engineering, Mathematics, or 4+ years of equivalent practical experience.
5+ years of experience with software development in one or more programming languages, and with data structures/algorithms. 3+ years of experience testing, maintaining, and/or launching software products. 1+ years of experience with software design and architecture. Desired Experience, Skills & Technologies Experience with Service Portal, Request Catalog and Automations across the Service Now platform Experience in gathering requirements, analyzing existing workflows or processes and
delivering appropriate solutions with the Service Now platform Experience with the NOW platform's API with third party technologies Experience with configurations of Service Now Experience with configuration Management tools Experience with CI/CD tools Experience with python scripting/programming Building/running monitoring pipelines and monitoring/debugging infrastructure issues Root-causing problems in networking, storage, operating systems, etc.
Knowledge of Operating System internals, L2/L3/L4 networking and Storage appliance internals. Understanding of Cloud technologies and enterprise Compute environment with virtualization and cloud hosting experience.
Experience with Enterprise or Datacenter Network architecture Experience with physical deployment and troubleshooting of networking infrastructure Experience working with Service Now strongly preferred Security Clearance Required An active TS/SCI with Polygraph Physical Requirements: Use hands to operate a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Must be able to remain in a stationary position 50% of the time Constantly positions self to maintain computers in the lab, including under the desks and in the server closet #LI-AA1 , #joinmantechc #joinmantechaa For all positions requiring access to technology/software source code that is subject to export control laws, employment with the company is contingent on either verifying U.
S. -person status or obtaining any necessary license. The applicant will be required to answer certain questions for export control purposes, and that information will be reviewed by compliance personnel to ensure compliance with federal law. Man Tech may choose not to apply for a license for such individuals whose access to export-controlled technology or software source code may require authorization and may decline to proceed with an applicant on that basis alone.
Man Tech International Corporation, as well as its subsidiaries proactively fulfills its role as an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, color, interaction, religion, age, interactionual orientation, gender identity and expression, national origin, marital status, physical or mental disability, status as a Disabled Veteran, Recently Separated Veteran, Active Duty Wartime or Campaign Badge Veteran, Armed Forces Services Medal, or any other characteristic protected by law.
If you require a reasonable accommodation to apply for a position with Man Tech through its online applicant system, please contact Man Tech's Corporate EEO Department at (703) 218-xyz X. Man Tech is an affirmative action/equal opportunity employer - minorities, females, disabled and protected veterans are urged to apply. Man Tech's utilization of any external recruitment or job placement agency is predicated upon its full compliance with our equal opportunity/affirmative action policies.
Man Tech does not accept resumes from unsolicited recruiting firms. We pay no fees for unsolicited services. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access http: ///careers/Pages/careers. aspx as a result of your disability. To request an accommodation please click xyz X@ and provide your name and contact information. For more details: jobs-search. org/architecture-construction_virginia-r782088/servicenow-cloud-support-engineer-security-clearance-required-tysons_i1970104751
Engineering jobs encompass a broad range of professions that involve the application of science and mathematics to solve problems and design, construct, and maintain structures, devices, and systems. These jobs are characterized by creativity, analytical skills, and the pursuit of technological innovation. Engineers can specialize in various fields, such as civil, mechanical, electrical, software, or biomedical engineering, each with its distinctive focus and techniques. A hallmark of engineering roles is their impact on shaping our built environment and the way we interact with technology, making them crucial for the advancement and sustainability of modern societies.
Engineering jobs encompass a variety of roles that involve applying scientific and mathematical principles to solve real-world problems. These positions are typically associated with the design, development, and maintenance of structures, machines, and systems. Engineers are known for their technical expertise, problem-solving skills, and the ability to innovate. Characterized by fields such as civil, mechanical, electrical, chemical, and software engineering, these jobs often require specialized education and can lead to careers in industries like construction, manufacturing, technology, and environmental management. Engineering professionals play a vital role in shaping the future through sustainable and efficient design.
Engineering jobs encompass roles that involve applying scientific and mathematical principles to design, develop, and maintain structures, machines, materials, systems, and processes. These positions are characterized by innovation, problem-solving responsibilities, and the need for technical expertise. Engineers can specialize in various fields such as civil, mechanical, electrical, chemical, and software, among others. They are essential in shaping the infrastructure of the modern world, formulating solutions to complex challenges, and driving technological advancement. Engineering roles often require a strong educational background combined with practical experience, and they stand out for their contribution to societal progress and potential for career growth.
Engineering jobs encompass a broad range of professions that involve the application of science and mathematics to solve problems and design, construct, and maintain structures, devices, and systems. These jobs are characterized by creativity, analytical skills, and the pursuit of technological innovation. Engineers can specialize in various fields, such as civil, mechanical, electrical, software, or biomedical engineering, each with its distinctive focus and techniques. A hallmark of engineering roles is their impact on shaping our built environment and the way we interact with technology, making them crucial for the advancement and sustainability of modern societies.
