Location: Fairport, NY
Company: Corning
learns, and lives. Our sustained investment in research, development, and invention means we’re always ready to solve the toughest challenges alongside our customers. Corning’s businesses are ever evolving to best serve our customers, industries, and consumers.
Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, and automotive markets. We are changing the world with: • Trusted products that accelerate drug discovery, development, and delivery to save lives • Damage-resistant cover glass to enhance the devices that keep us connected • Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas
at the speed of life • Precision glass for advanced displays to deliver richer experiences • Auto glass and ceramics to drive cleaner, safer, and smarter transportation Purpose of Position: This position is responsible for providing technical customer support and gaining deep applications understanding of key accounts for Corning’s Precision Optics business acting as the interface between internal engineering teams and the customer.
Education/Experience/Qualifications: Bachelor’s degree (BS) in Physics, Optical Engineering, or related discipline (Master’s degree (MS) in Optics or Engineering or Material Science preferred) 3-5 years of relevant work experience in applications or product
engineering role Knowledge of semiconductor or related industry, preferably in a customer supporting role Required Excellent internal/external communication and presentation skills with the ability to articulate complex technical ideas, tailoring communication to given audience.
Demonstrated ability to conceptualize complex specification and application requirements and articulate to internal/external stakeholders to initiate new product development or implement product changes. Ability to coordinate effectively within internal cross functional teams within a matrix organization. Customer oriented with a strong desire to problem solving. Desired Qualifications: Strong fundamental understanding of optics and optical systems.
Familiarity with semiconductor inspection equipment. Experience handling effective specification negotiations. Knowledge of reliability engineering as well as product and process change management. Ability to engage and build relationships with different levels of internal and external organization. Demonstrated leadership skills and experience managing a globally based and multi-disciplinary team. Key Responsibilities: Develop deep understanding of Corning’s precision optics products, including critical product specifications, manufacturing processes with a focus on customer integration and use cases.
Utilize optics background to dive into customer applications, understand challenges and product requirements as well as technology roadmaps to identify new business opportunities. Evaluate new inquiries against existing capabilities, working closely with engineering and development, leverage internal subject matter experts and coordinate with cross-functional teams as needed. Work collaboratively with global customer account and business/regional leaders to develop relationships within customer’s engineering, development, and operations organizations to advance Corning’s business position, increase customer satisfaction and collect market intelligence to ensure long term growth.
Work actively with internal operations, engineering, and development groups to represent or interpret the VOC and identify win-win strategies in support of cost, lead time reduction, and performance improvements. Analyze and articulate product performance including reliability, yields, risk backssments to improve business performance. Requires leading efforts to develop new methodologies, collect and interpret data, and report out to internal and external stakeholders.
Provide technical support to the customer in response to product or process change requests, quality issues, and operational escalations in a timely manner. Support and/or lead new/next-generation development projects. Travel: Up to 25% – Both domestic and international. This position does not support immigration sponsorship. The range for this position is $87,094.00 - $119,754.00. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.
The benefits available for this position include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO. Corning Puts YOU First! We are committed to supporting your health, financial, career development, and life goals as you grow professionally and personally to achieve your highest potential. All benefits begin as soon as you start your career at Corning. Our monetary peer-to-peer recognition program is tied to our Values and celebrates you and your colleagues’ contributions. Health and well-being benefits include medical, dental, vision, paid parental leave, mental health/substance use, fitness, and disease management programs.
Financial benefits include a 401(k) savings plan with company matching contributions and a 100% company-paid pension benefit that grows steadily throughout your career. Companywide bonus and attractive short- and long-term compensation programs are available based on your role and responsibilities. Professional development programs help you grow and achieve your career goals. We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, interactionual orientation, gender identity or expression, disability, veteran status or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at xyz X@.
reinstatements, military spouses, etc under Annc# CERE237889835313. Duties Prepare government cost estimates. Develop cost estimates for construction modifications. Assist with developing scope of work needed for construction changes. Negotiate construction contract modifications.
Review contractors proposals. Prepare written narratives of negotiation proceedings. Requirements Conditions of Employment Required to submit a Financial Disclosure Statement, OGE-450, (5CFR Part 2634, Subpart I USOGE, 6/08) at EOD and annually, in accordance with Do D Directive 5500-7-R, Joint Ethics Regulation, dated 23 March 2006. Appointment may be subject to a suitability or fitness determination, as determined
by a completed background investigation. Qualifications Who May Apply : Who May Apply: US Citizens In order to qualify, you must meet the experience requirements described below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e. g. Peace Corps, Ameri Corps) and other organizations (e. g. professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information
about transcripts is. Specialized Experience: One year of specialized experience which includes : conducting a wide array of activities associated with negotiating large dollar value changes with contracts, preparing pre-negotiation objectives, preparing complete modification packages to include detailed price negotiation memorandums, reviewing requests for contract modifications, preparing cost estimates, and reviewing all types of contracts for large installations.
This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-11 or equivalent). How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, a review of (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If, after reviewing your resume and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.
You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation. Required Documents The documents you are required to submit vary based on whether or not you are eligible for preference in federal employment. A complete description of preference categories and the associated required documents is in the. As described above, your complete application includes your resume, your responses to the online questionnaire, and documents which prove your eligibility to apply.
If you fail to provide these documents, you will be marked as having an incomplete application package and you will not be considered any further. 1. Your resume: Your resume may be submitted in any format and must support the specialized experience described in this announcement. If your resume includes a photograph or other inappropriate material or content, it will not be used to make eligibility and qualification determinations and you may not be considered for this vacancy. For qualifications determinations your resume must contain hours worked per week and the dates of employment (i.
e. HRS per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as incomplete and you may not receive consideration for this position. For additional information see: 2. Other supporting documents: Cover Letter, optional Most recent Performance Appraisal, if applicable NOTE: Documents submitted as part of the application package, to include supplemental documents, may be shared beyond the Human Resources Office. Some supplemental documents such as military orders and marriage certificates may contain personal information for someone other than you.
You may sanitize these documents to remove another person's personal information before you submit your application. You may be asked to provide an un-sanitized version of the documents if you are selected to confirm your eligibility. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U. S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. PDN-9ae9fea8-854c-0a7081b423be
purpose of this role is to retain and encourage increased business from customers by efficiently and courteously satisfying the customer's needs on an ongoing basis. Essential Job Functions: Answer incoming phone calls, emails, and other inquiries into the Lenel S2 Technical Support Center.
Identify and document the problem summary and description as described by the customer as well as record the call details in the Customer Relations Management (CRM) tool following the documented processes. This will include step by step results of the troubleshooting performed, as well as all customer statements of importance, and any supported documentation. Work with other departments as necessary
to ensure customer inquiries, issues and problems are addressed timely and effectively. Utilize internal tools (ticketing system, KBs ect) to research problems for known and existing solutions.
Follow documented processes to ensure callers are certified and support contract is up to date per Policy Assist with testing on new/existing products. Work with management to dynamically adjust priorities in order to provide the best possible service levels while maintaining and improving established service levels. Perform all other duties as assigned May be required to provided 24x7 support, compensation would be provided, or non-standard shifts. Technical Qualifications 2 years' experience
in customer service and/or technical help desk Experience working with currently supported operating systems (Windows OS) Ability to read/decipher logs Comprehensive understanding of current network topologies and protocols Understanding of network packet analysis software such as Wireshark, DNS, telnet, tracert, snmp, ports/sockets, ability to parse log files Understanding of command line Entry-level knowledge of SQL database engines required, advanced knowledge preferred Experience in Access Control, Video, Intrusion and related technologies a plus Advanced knowledge of digital and analog video platforms Other Qualifications Exceptional follow through Excellent listening, verbal, and written communication skills Excellent interpersonal skills, ability to communicate/collaborate well with customers, peers, management, and other departments Must have the ability to multitask and work independently Must be detailed oriented Must be enthusiastic, self-motivated and demonstrate excellent problem solving and decision making skills Ability to meet tight deadlines and adapt to change Team player - ability to work on cross functional teams Education Requirements High School Diploma/GED minimum with a minimum 4 years of related experience Associates degree in Computer Science, IT, or electronics (preferred) Technical certifications such as Net+/MSSQL/MCP/MCSE/MCDBA (preferred)Language Proficiency Bi-Lingual English, Spanish, French and Portuguese proficiency a plus Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC.
is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity and inclusion for the benefit of our employees, our customers, and the communities where we are located.
Employment decisions are made without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, interactionual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.
Engineering jobs encompass a broad range of professions that involve the application of science and mathematics to solve problems and design, construct, and maintain structures, devices, and systems. These jobs are characterized by creativity, analytical skills, and the pursuit of technological innovation. Engineers can specialize in various fields, such as civil, mechanical, electrical, software, or biomedical engineering, each with its distinctive focus and techniques. A hallmark of engineering roles is their impact on shaping our built environment and the way we interact with technology, making them crucial for the advancement and sustainability of modern societies.
Engineering jobs encompass a broad range of careers focused on designing, developing, and maintaining structures, systems, and devices. They are characterized by a strong foundation in mathematics, physics, and technology. Engineers often specialize in fields such as civil, mechanical, electrical, or software, striving for innovation and problem-solving. These roles typically require critical thinking, collaboration, and a relentless pursuit of efficiency and functionality. Engineering careers are instrumental in shaping the future, as they constantly push the boundaries of what's possible in construction, manufacturing, communications, and various other sectors.
