store sets and constructing promotional materials. Selling to and counseling with consumers responsibilities consist of understanding and seeking out consumers needs, and then filling the consumers' needs with Scotts products. Merchandisers and Counselors also influence and educate retail customers on the selection and use of Scotts products as appropriate.
This role works closely with the Sales Manager and store personnel to provide input and feedback on sales related issues, opportunities and inventory needs. Key Work Performed Merchandise Scotts products by executing seasonal resets; restocking shelves, racks, and displays; cleaning and facing product; repairing or removing damaged
items; re-labeling grass seed and other products. Install and maintain point of purchase materials. Initiate interactions with consumers in stores to understand their needs and fill their needs with Scotts' products.
Provide recommendations and product knowledge to both consumers and retail customer associates. Assemble fixtures and in-store displays. Conduct consumer counseling sessions including lawn and garden educational clinics, promotional events and in-aisle consumer education as needed. Fill consumer needs with Scotts' products Complete all required reports in a timely and accurate manner. (e. g. time sheets, surveys etc. ) Utilize proper safety techniques and equipment and report
incidents to Safety/Management in a timely fashion. Minimum Requirements At least 18 years of age High school diploma or equivalent preferred Previous retail merchandising experience preferred Previous selling experience preferred Previous consumer interaction experience preferred Strong initiative, self-motivation, and be able to work independently with little or no supervision Ability to effectively communicate to understand consumer needs and be able to explain how Scotts products can fill those needs.
Provide detailed product information, as appropriate, to respond to consumer questions and concerns Ability to work evenings and weekends during in-season periods Basic computer skills to be able to navigate a web-based time entry system to enter time worked each day Good organization and planning skills Ability and willingness to learn about Scotts products and retail partner store procedures and processes Ability to lift, push and pull up to 60 lbs.
on a regular basis Ability to regularly climb an 8'-12' safety ladder while carrying product Willingness and ability to be exposed to changes in temperature and humidity including indoor/outdoor working conditions Willingness to submit to The Scotts Company pre-hire screening, which includes drug screen, criminal history check, social security validation, automobile insurance verification and Motor Vehicle Request (MVR) check Possession of a valid driver's license and reliable transportation.
May have to transport point of purchase (POP) signage and travel to different stores during a single shift Daily access to the Internet Ability to provide your own sturdy leather shoe to be used while in stores. Completion of all required on-line training courses within appropriate time period (e. g. policies, procedures, product knowledge etc. ) PLEASE APPLY USING THE BELOW APPLICATION LINK www. scotts.
Customer service jobs are positions focused on assisting customers by addressing their inquiries, resolving their issues, and providing information about products or services. These roles are pivotal in shaping customer experiences and can range from call center agents to in-person support representatives. Key characteristics include strong communication skills, patience, problem-solving abilities, and a commitment to delivering high-quality service. Success in this field often requires an empathetic approach and adapts to a variety of customer needs and personalities to ensure satisfaction and loyalty.
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
