Location: Laredo, TX
Company: Laredo Country Club
" Club Vision " Our Family's Second Home" Employee Mission " To empower our family of employees through fostering a positive environment, we will provide the most vibrant atmosphere with quality amenities as the premier country club in South Texas, while enhancing the club experience by always striving for excellent service.
" Position Description We are looking to recruit an energetic and dynamic individual to assist the Club to ensure excellent customer service to the membership. Attendants will work jointly with staff, the accounting office and membership office to monitor guest and payment enforcement. Some responsibilities include: Provide excellent customer
service to all patrons and guest. Report any incidents to the front office. Report any maintenance issues to facilities director. Ensure entry control, tee sheet management, banquet, court and dining reservations.
Contact specific department for vendors, contractors, employees of members, instruct where to park. Document all entry. Qualifications Must possess English and Spanish Language Skills sufficient to fully comprehend job assignments, including the ability to read, write and communicate in fluent English and Spanish. Benefits Performance Bonus - Tiered Scale Paid Vacation with rollover or payout Sick, Family and Personal Time-Off Uniforms provided by the Club Furthermore The foregoing
statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skill that may be required.
How to Apply Apply online at under the Join Our Team tab or via email to Mrs. Daniela Groogan, Human Resources Director at xyz X@ P lease attach a resume and references.
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
EXAMPLES OF WORK PERFORMED Assist customers at the counter and on the phone giving applications and/or information regarding various exemptions, valuations, address changes, mortgage coding, protesting their property values, Appraisal Review Board (ARB) procedures, and ownership changes Data entry to correct ownership through deeds, wills, heirship affidavits, divorce decrees, and judgments.
Correct acreage, splits combines, legal descriptions, State Property Tax Board codes, and bill codes Calculate effective size Remove mortgage codes and personal property links Process and enter ARB results and type letters to taxpayers Maintain paper trail on all work Research records at the County
Clerk's office, retrieve deeds and plats Deliver and pick up mail at the County Tax office Perform repetitive, basic key entry and/or verification Become familiar with program features and codes Learn to communicate with computer for information retrieval and verification without immediate physical document Responsible for updating all ownership and legal description changes in the computer Responsible for researching the chain of ownership either in-house or in the County Clerk's office Work harmoniously with taxpayers Perform other work as assigned GENERAL QUALIFICATIONS AND REQUIREMENTS EXPERIENCE AND TRAINING The Deed Clerk should have some training or practice on key entry device and have
knowledge and be able to operate 10 key calculator.
The Deed Clerk should have completed in-house training under experienced personnel on direct data entry device and be able to demonstrate knowledge of program on direct data entry device and information retrieval. The Deed Clerk should be able to read and understand legal documents pertaining to property ownership and field notes. EDUCATION High School diploma or G. E. D. equivalency, including course in typing or operation of a key entry device KNOWLEDGE, SKILLS AND ABILITIES The Deed Clerk should possess some knowledge of the capabilities of key entry devices and have touch-typing skill sufficient to reach approximately 40 w.
p. m. The Deed Clerk must be able to retain knowledge learned during the training process and have the ability to memorize a series of procedural steps. The Deed Clerk should demonstrate mental alertness to detect and resolve error conditions and to effectively communicate with the computer as well as judgment in selecting and transcribing data from documents that have not been pre-examined or coded to assure minimum, verified input on accounts. The Deed Clerk must be able to work under the pressure of rigid cycles of fluctuating production schedules and have the ability to follow oral and written instructions and to work harmoniously with fellow employees and with the public.
Bilingual preferred (English/Spanish) PHYSICAL DEMANDS Continuous sitting, twisting upper body, frequent standing, walking, kneeling, squatting, bending, carrying, pushing, and lifting up to 30 pounds. ENVIRONMENTAL FACTORS Indoor activity with constant exposure to video display computer terminals, daily interfaces with property owners, the general public, and tax representatives. Occasional noise. CONDITIONS OF EMPLOYMENT Agrees to comply with all written District Employee Policies and Procedures Bastrop Central Appraisal District is an Equal Opportunity Employer.
Final candidate subject to background check.
Customer service jobs involve roles where individuals assist customers by providing information, answering questions, and resolving problems related to products or services. A key feature of these jobs is the focus on enhancing customer satisfaction and fostering positive relationships. Occupants of these positions often need strong communication skills, patience, and problem-solving abilities. They can be found in various sectors like retail, finance, hospitality, and tech. Customer service jobs may include in-person roles, such as a store clerk, or remote positions, like a call center agent. Flexibility and adaptability are also important, as customer service representatives must handle diverse inquiries and sometimes deal with challenging situations.
opportunities, career mentoring and valuable work experience. Diamond Game appreciates and encourages growth within the organization, knowing it's our talent that keeps us moving forward. Career development, a robust benefit package, work-life balance and an inclusive culture are all part of a complete and rewarding employee experience at Diamond Game.
Diamond Game designs, produces, and services electronic pull-tab games, gaming systems, and tickets for charitable gaming and lottery markets. Established in 1994, Diamond Game is proud to be a subsidiary of Pollard Banknote Limited and a sister company of Pollard Games, Inc DBA American Games and International Gamco. Our mission is to
develop and provide innovative gaming solutions to charitable gaming and lottery markets while providing players with thrilling gaming experiences. We always put customers first by providing consistent service and unique products that outperform our competitors.
We foster a work environment for employees that encourages teamwork, imagination and continuous improvement. We are proud that our products positively impact many charitable communities across North America. Our Core Values are: Be a Team Player; Have a Game Plan; Be Reliable; Be a Game Changer; Play Fair; Be a Pro; and Have Fun! Position Summary Field Service Technicians at Diamond Game are first and foremost customer service
ambassadors, not only by providing excellent service and support for the products, but also by delivering the desired customer service experience.
The role of Field Service Technician is a technical, customer-centric position focused on preparation, installation, troubleshooting, repair, preventative maintenance, and Tier 1 customer support for Diamond Game's lottery ticket dispensing machines as well as associated equipment. Located in Houston, TX this position may require a significant amount of travel during the assigned work week with the occasional overnight stay; technician van will be assigned. Candidate must have a clean driving and criminal record and be comfortable driving long distances in varied weather conditions.
Essential Duties and Responsibilities Act as the first line of support for Tier 1 customer requests. Interact with customers via telephone, email, online chat, or in person to provide support and information on an assigned product or service; Logging call information, as well as resolving, transferring, or escalating Tier 1 support requests as necessary; Ensure that appropriate actions are taken to resolve customer problems and concerns; Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments; Perform diagnostic checks, maintenance and repairs to all Diamond Game equipment; Perform activities and provide support to ensure defined service level agreement timelines are met; Plan, schedule, and perform preventive maintenance on equipment (clean, tighten loose hardware and secure loose wiring); Perform all tasks necessary to complete the installation of equipment and software during upgrades and installs; Record maintenance and repair actions in approved reporting software, accurately and within defined timeframes; Adhere to jurisdictional regulations regarding the proper handling of upgrades and maintenance for gaming equipment; Communicate and report to management and other departments within Diamond Game on the status of assigned activities ; Gather and record detailed information and reports on issues reported by the customers or otherwise identified at customer sites; Assist Technical Services and Infrastructure team members for basic repair and maintenance to associated equipment such as payout stations, cabling, switches, and servers; Report on work orders and other assigned tasks daily; Be part of monthly on-call technical service rotation; Performs other duties and tasks as requested and required by management.
This position will require significant travel during the assigned work week and occasionally weekends. Candidate must have a clean driving record and be comfortable driving long distances in varied weather conditions. Education & Experience Requirements High School diploma or equivalent 2+ year technical/electrical experience or technical degree/certification, preferred but not required Customer service background preferred. Qualified to operate a motor vehicle and possess a valid driver's license. Microsoft Office Suite (Word, Excel, Outlook).
Knowledge of Microsoft Navision, helpful but not required. Knowledge and Abilities Requirements Associate will be required to undergo state and federal background checks for gaming licenses and/or approval by Lottery to work on gaming products in the jurisdiction. Knowledge and adherence to essential safety standards. Basic technical/electronic maintenance and troubleshooting skills. Attention to detail, competent interpersonal, oral and written communication skills. Planning, organizational skills, adaptability. Ability to work with minimal supervision as well as in a team environment.
Ability to work varied shifts and overtime as required. Work Environment The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is often performed in retail or grocery settings in a predetermined geographical area. Stores are often busy and loud, especially during peak hours. The work environment can be noisy due to music, conversations and other sounds. This position may require a significant amount of travel during the assigned work week with the occasional overnight stay; technician van will be assigned.
Candidate must have a clean driving and criminal record and be comfortable driving long distances in varied weather conditions. Benefits Medical, Dental, Vision 401k with company match Profit Sharing Paid Vacation Employee Referral Program Tuition Reimbursement Employee Assistance Program We thank all that apply; however only the most qualified candidates selected for an interview will be contacted. Employment is contingent upon a satisfactory response from a Background Screening (Criminal History Search and Drug Test).
Diamond Game provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To ALL Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.
