Location: Cape San Blas, FL
Company: Pristine Properties Vacation Rentals
candidate will also have a warm welcoming smile, a positive attitude, and be knowledgeable about all the treasures our area has to offer. Job Responsibilities Ensure our guests receive the best service and experience Offer prompt, excellent, and respectful customer service to our current and prospective guests Communicate with internal departments, external vendors, and contractors as necessary Ensure all guest needs and/or requests are met before guest arrival Work with team members to resolve issues quickly and efficiently Offer the most up to date information when communicating with guests or other departments Keep software systems as up to date as possible Report and schedule maintenance
tasks that are reported by guests Qualifications Previous experience in the hospitality industry, vacation rental industry, or a related field is preferred Proficiency with standard office software applications and the ability to learn new software programs Reliable transportation to and from work The ability to work flexible hours including weekends and holidays as needed Must be able to diagnose issues and implement solutions Must have excellent time management and organizational skills Must have excellent verbal, written and interpersonal skills Passion for hospitality and helping the team create an exceptional guest experience Ability to handle difficult situations and exhibit emotional intelligence
Lead by example and hold the team accountable for productivity and delivering results Able to multi-task and manage multiple projects simultaneously Must have ability to work in a fast-paced environment and prioritize needs of guests in an effective manner Problem solver with a " can-do" mentality Ability to analyze financial data Proficient in Microsoft Office Suite and or other computer applications or software Schedule Typical business hours are 9 AM to 6 PM.
The business operates 7 days a week. The employee may have to work outside of business hours including weekends and holidays to support the team when needed. The employee may be asked to work in both Cape San Blas and Mexico Beach.
About Us Pristine Properties Vacation Rentals, LLC manages properties throughout the Cape San Blas and Mexico Beach areas. The Company was formed in 2003 to service a small number of properties. This family owned, and operated, company has grown over the years to become the largest property management company in the area managing nearly 250 properties. We are proud to represent the property owners and guests we've had over the years. Pristine Properties Vacation Rentals, LLC carefully chose the starfish as the emblem to represent the 5 Star Property Management and Vacation Rentals organization they have created.
The philosophy we operate under is simple - we are here to delight our homeowners and their guests. We want every guest to experience ultimate relaxation on our pristine coastline. We believe that higher quality can be delivered without higher costs and that premier service not only books the best homes, but it brings in the best guests that come back year after year.
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