Location: El Paso, TX
more flexible hours. And working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development. Summary The shop Technician for Texas Vendor shop Modernization (VPM) project is expected to be a subject matter expert in areas of shop knowledge as well as call center operations.
Duties will include, but are not limited to, answering incoming calls, appropriate processing of prior authorization requests, and assisting providers with inquiries through other media platforms (fax, secure messaging, chat). Your role in our mission Remain compliant with all PHI protocols and requirements
including the handling of company confidential data according to policy and guidelines. Adheres to existing security policies and procedures. Process submitted prior authorization requests within the required time frame mandated by the State client Completion of approval process for prior authorizations where all criteria is met, and clinical judgement of a pharmacist is not required Complete necessary communication with providers regarding status of their authorization submission or any other inquiries Follow standard operating procedures to receive incoming calls and use learned knowledge and resources to resolve the call on initial contact What we're looking for Must be a Certified shop Technician
2 years of relevant experience as a shop technician in retail shop, hospital shop, managed care, insurance, or shop benefit management Valid shop technician license/certification/registration as required by state law.
If national certification is required, it must be from an accredited shop technician certification program (e. g. PTCB, Ex CPT, etc. ) General computer knowledge including Microsoft Office, use of the internet, and email is required Willingness to work a flexible schedule to accommodate peak volume times What you should expect in this role Must live in the El Paso, TX area Work from Home; reliable high-speed internet connectivity is required In order to effectively work as a teleworker with Gainwell, employees Broadband Internet connections, should have a minimum speed of 24MBS download and 8 MBS upload.
Greater speeds will of course provide better performance. To Test your internet download and upload speed: Go to Google Search for Internet Speed Test or click here. Video cameras must be used during all interviews, as well as during the initial week of orientation. #LI-REMOTE #LI-JT1 #LI-CM1 The pay range for this position is $33,500 - $47,900 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.
Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone.
Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is committed to a diverse, equitable, and inclusive workplace. We are proud to be an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), interactionual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
We celebrate diversity and are dedicated to creating an inclusive environment for all employees. For more details: jobs-search. org/manufacturing_el-paso-c448652/certified-shop-technician-call-center-remote-el-paso-tx-el-paso_i1970362671
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