Location: Greenwood Village, CO
is required, Bachelors Degree is preferred Experience in American Sign Language and Signing Exact English is required Interviewing Now! Requirements: Bachelors Level Degree in ASL or Educational Interpreting Certifications: EIPA, RID or NIC Benefits: Weekly Direct Deposit Competitive Pay Medical Insurance Jesse Nguyen 678-920-xyz XFor more details: jobs-search.
org/customer-service_greenwood-village-c426797/asap-school-opening-sign-language-interpreterasl-greenwood-village-co-greenwood-village_i1970909052
I is responsible for successfully completing the required basic training. Able to perform basic job functions with help from co-workers, specialists and managers on non-basic issues. Must pass the appropriate pre-employment test battery. How You Will Make An Impact: - Responds to internal and external customer questions via telephone and written correspondence regarding insurance benefits, provider contracts, eligibility and claims.
- Analyzes problems and provides information/solutions. - Operates a PC/image station to obtain and extract information; documents information, activities and changes in the database. - Thoroughly documents inquiry outcomes for accurate tracking and analysis.
- Develops and maintains positive customer relations and coordinates with various functions within the company to ensure customer requests and questions are handled appropriately and in a timely manner.
- Researches and analyzes data to address operational challenges and customer service issues. - Provides external and internal customers with requested information. - Under immediate supervision, receives and places follow-up telephone calls / e-mails to answer customer questions that are routine in nature. - Uses computerized systems for tracking, information gathering and troubleshooting. Minimum Requirements: - Requires a HS diploma or equivalent and previous experience in an automated
customer service environment; or any combination of education and experience which would provide an equivalent background.
Preferred skills, capabilities, and experiences: - Associates in this role are expected to have strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler.
We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.
Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation.
Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.
Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance.
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
Customer service jobs involve assisting customers by providing information, answering questions, and resolving issues with a company's products or services. In this role, employees act as the front line of communication between a business and its clients, ensuring customer satisfaction and loyalty. Characteristics of these positions include strong communication skills, problem-solving abilities, and patience. Customer service representatives must be adept at listening, empathetic to customer concerns, and skilled at offering solutions. They work in various settings, including call centers, retail stores, and online platforms, and their goal is to foster positive experiences to build the company's reputation and customer base.
" other" job-related duties as assigned by management, which achieve the established goals of the wedding sales team, department and clients Field inquiries and forward qualified leads to Sales manager for follow up Drafts and coordinates event paperwork, including but not limited to contracts, credit card authorizations, group event orders and work requests Assist Managers in contacting authorized vendors to coordinate arrangements for functions Work with other departments within the hotel to provide quality service to customers and members.
Maintains customer file management according to GGRC standards Prepare, and distribute daily (BEO) Banquet Event Orders, Events Listing
and Change Orders, and Group Resumes to all the appropriate departments with log changes and any other revisions as assigned within the Markets. Enter contractual event data for programs into Delphi FDC (sales system) on an as needed basis.
Upon receipt of a signed contract, ensure that the data in the Delphi FDC system is accurate with guest rooms, banquets, catering, and event space requirements. Prepare copies of the necessary information for Conference Planning, Accounting and Group rooms, (i. e. turning a file " definite" ), as well as the handling and processing of the canceled agreements. Performs other related duties as outlined by Sales Managers and VP of Sales. Additional
Duties and Responsibilities: Maintains post-event files and ensures invoices, receipts and closing inventories copies are maintained and records actual final guest count in Delphi.
Maintains complete and in-depth files on all future and past events and private parties as directed by departmental standards. Excellent communication skills, both written and verbal required. Attend training as assigned. Practices and observes safety rules and regulations and encourage other to do the same. Timely participates in morning stand up, weekly operations meetings and staff meetings. Follows the company's guidelines for daily professional attire, appearance, and grooming.
Greet every guest, member, and team member with " I Am Proud" standards and set a positive tone for every interaction. Provide extraordinary service that is " Enriching by Nature. " Embrace, embody, demonstrate, and encourage wellness and the STRATA virtues through interactions, performance, and commitments. Uphold the Garden of the Gods Resort and Club's brand, culture, vision, mission, and values. Be empowered to make things go right if they go wrong. Give the guest/member a fond farewell. Address feedback by utilizing the LEARN Model. Comply with company policies and procedures.
Marginal Functions: Interface positively with other departments, helping when needed. Displays care in use of equipment and maintains an organized and professional work environment. Position Requirements: Minimum Knowledge & Skills: 1 Year Delphi Classic, Delphi FDC, Opera Sales & Catering or similar sales & catering software Preferred knowledge of Jonas, Micro's software or other similar business enterprise or POS related programs Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite Room diagram software's such as Meetings Matrix, Allseated, or Social Tables 2.
Formal Education and Job-Related Experience: 2+ years previous Coordinator experience within luxury resort market or similar role preferred. 3. License, Registration, and/or Certification Required: Valid Driver's License External and Internal Personal Contact: 1. Communications: Daily - Participating in meetings and discussions, contribute to them. Weekly - Consulting to others Occasionally 2. Teamwork and Collaboration: This position requires continuous teamwork as well as internal and cross-departmental communication. Additional Licenses and/or Certifications Required: YES NO Valid Driver's License X CPR Certification X Food Protection Manager Certification X Food Handler Certification X Alcohol Server/Seller Certification X Position Analysis/Specifications: N/A (Not Applicable) OCCASIONAL FREQUENTLY Sitting X Standing X Walking X Bending Over X Crawling X Reaching X Crouching X Kneeling X Balancing X Pushing / Pulling X Lifting / Carrying: 10 lbs.
or less X 11 to 25 lbs. X 26 to 50 lbs. X 51 to 70 lbs. X Manual Dexterity X Fine Motor Skills X Gross Motor Skills X Eye / Hand Coordination X Near Vision X Far Vision X Color Recognition X Hearing X Environmental Factors: Environmental factors may include indoor setting with overhead lighting and comfortable ventilation.
May occasionally be called upon to work in all areas of the property, both inside and outside, possibly in inclement weather. YES NO Working Outside X Working Inside X Working Alone X Working Closely with Others X Excessive Cold / Heat X Excessive Humidity / Dampness X Noise / Vibrations X Working Above Ground X Working Below Ground X Working with Chemicals / Detergents / Cleaners X Working Around Fumes / Smoke / Gas X Walking on Uneven Surfaces X Operating Motorized Equipment or Vehicles X Working Around/Near Machinery/Motorized Equipment X Climbing on Scaffolds or Ladders X Continuous use with a Computer and Keyboard X Job Posted by Applicant Pro