Location: Brenham, TX
Company: City Of Brenham, Tx
Duties and Responsibilities include the following. Other duties that may be assigned. Receives citizens' payments for electric, gas, and water utility billings and balances cash drawer daily; Processes applications for new utility service, including scheduling gas service appointments; Processes various utility work orders, including connect, disconnect, and transfer orders; Assists customers in person and over the telephone with usage questions and the detection of problems, including creating work orders if needed; Prepares and mails appropriate notices, and files service orders for recordkeeping; Assists customers in person and over telephone by answering questions about utility billing questions
and explanation of fees and charges; Processes insufficient funds payments and notifies the customer; Picks up mail from post office daily, and delivers to Finance department; Assists with manual mail-outs; Works drive -thru as assigned, and Assists answering and directing incoming phone calls to city departments.
Supervisory Responsibilities This is a non-supervisory position. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the
essential functions. Education and/or Experience High school graduation or its equivalent; or any equivalent combination of education and experience that provides the required knowledge, skills, and abilities.
Knowledge Of Basic bookkeeping principles and practices ; cash handling procedures and standard office practices and processes. Providing high level customer service both over the phone and in person. Skill/Ability To Operate computers, including standard word processing software; e stablish and maintain effective working relationships; communicate effectively, both orally and in writing; read and understand manuals and other documents; and perform basic mathematical calculations, such as counting, making change, and balancing accounts.
Certificates, Licenses, Registrations Valid Texas driver's license or available alternate means of transportation. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, and walk, use hands to operate office equipment, including telephone and computer keyboard, reach with hands and arms, and talk and hear.
The employee may be required to lift and/or move objects weighing up to 20 pounds, such as books and stacks of records. Specific vision abilities required by this job include close vision and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee has frequent contact with other employees in the assigned department and may be required to interact with employees outside of the department, and must remain calm and professional in tense, emotionally charged, and stressful situations. The employee may face difficult and stressful situations and may be required to work under time pressures to meet deadlines, to perform multiple tasks simultaneously, to change tasks frequently, to perform tedious and exacting work, and to work closely with others as part of a team. The noise level in the work environment is usually moderate.
All offers of employment shall be made contingent upon the successful completion of pre-employment background and other screenings, as determined by the City of Brenham. Depending on the requirements of the position, the following background and pre-employment screening(s) may be conducted: Criminal Background Physical Driver's License History Drug Screening Employment Verification Reference Checks Public Safety Background Investigation Verification of Education Job Posted by Applicant Pro
EXAMPLES OF WORK PERFORMED Assist customers at the counter and on the phone giving applications and/or information regarding various exemptions, valuations, address changes, mortgage coding, protesting their property values, Appraisal Review Board (ARB) procedures, and ownership changes Data entry to correct ownership through deeds, wills, heirship affidavits, divorce decrees, and judgments.
Correct acreage, splits combines, legal descriptions, State Property Tax Board codes, and bill codes Calculate effective size Remove mortgage codes and personal property links Process and enter ARB results and type letters to taxpayers Maintain paper trail on all work Research records at the County
Clerk's office, retrieve deeds and plats Deliver and pick up mail at the County Tax office Perform repetitive, basic key entry and/or verification Become familiar with program features and codes Learn to communicate with computer for information retrieval and verification without immediate physical document Responsible for updating all ownership and legal description changes in the computer Responsible for researching the chain of ownership either in-house or in the County Clerk's office Work harmoniously with taxpayers Perform other work as assigned GENERAL QUALIFICATIONS AND REQUIREMENTS EXPERIENCE AND TRAINING The Deed Clerk should have some training or practice on key entry device and have
knowledge and be able to operate 10 key calculator.
The Deed Clerk should have completed in-house training under experienced personnel on direct data entry device and be able to demonstrate knowledge of program on direct data entry device and information retrieval. The Deed Clerk should be able to read and understand legal documents pertaining to property ownership and field notes. EDUCATION High School diploma or G. E. D. equivalency, including course in typing or operation of a key entry device KNOWLEDGE, SKILLS AND ABILITIES The Deed Clerk should possess some knowledge of the capabilities of key entry devices and have touch-typing skill sufficient to reach approximately 40 w.
p. m. The Deed Clerk must be able to retain knowledge learned during the training process and have the ability to memorize a series of procedural steps. The Deed Clerk should demonstrate mental alertness to detect and resolve error conditions and to effectively communicate with the computer as well as judgment in selecting and transcribing data from documents that have not been pre-examined or coded to assure minimum, verified input on accounts. The Deed Clerk must be able to work under the pressure of rigid cycles of fluctuating production schedules and have the ability to follow oral and written instructions and to work harmoniously with fellow employees and with the public.
Bilingual preferred (English/Spanish) PHYSICAL DEMANDS Continuous sitting, twisting upper body, frequent standing, walking, kneeling, squatting, bending, carrying, pushing, and lifting up to 30 pounds. ENVIRONMENTAL FACTORS Indoor activity with constant exposure to video display computer terminals, daily interfaces with property owners, the general public, and tax representatives. Occasional noise. CONDITIONS OF EMPLOYMENT Agrees to comply with all written District Employee Policies and Procedures Bastrop Central Appraisal District is an Equal Opportunity Employer.
Final candidate subject to background check.
Customer service jobs involve roles where individuals assist customers by providing information, answering questions, and resolving problems related to products or services. A key feature of these jobs is the focus on enhancing customer satisfaction and fostering positive relationships. Occupants of these positions often need strong communication skills, patience, and problem-solving abilities. They can be found in various sectors like retail, finance, hospitality, and tech. Customer service jobs may include in-person roles, such as a store clerk, or remote positions, like a call center agent. Flexibility and adaptability are also important, as customer service representatives must handle diverse inquiries and sometimes deal with challenging situations.
opportunities, career mentoring and valuable work experience. Diamond Game appreciates and encourages growth within the organization, knowing it's our talent that keeps us moving forward. Career development, a robust benefit package, work-life balance and an inclusive culture are all part of a complete and rewarding employee experience at Diamond Game.
Diamond Game designs, produces, and services electronic pull-tab games, gaming systems, and tickets for charitable gaming and lottery markets. Established in 1994, Diamond Game is proud to be a subsidiary of Pollard Banknote Limited and a sister company of Pollard Games, Inc DBA American Games and International Gamco. Our mission is to
develop and provide innovative gaming solutions to charitable gaming and lottery markets while providing players with thrilling gaming experiences. We always put customers first by providing consistent service and unique products that outperform our competitors.
We foster a work environment for employees that encourages teamwork, imagination and continuous improvement. We are proud that our products positively impact many charitable communities across North America. Our Core Values are: Be a Team Player; Have a Game Plan; Be Reliable; Be a Game Changer; Play Fair; Be a Pro; and Have Fun! Position Summary Field Service Technicians at Diamond Game are first and foremost customer service
ambassadors, not only by providing excellent service and support for the products, but also by delivering the desired customer service experience.
The role of Field Service Technician is a technical, customer-centric position focused on preparation, installation, troubleshooting, repair, preventative maintenance, and Tier 1 customer support for Diamond Game's lottery ticket dispensing machines as well as associated equipment. Located in Houston, TX this position may require a significant amount of travel during the assigned work week with the occasional overnight stay; technician van will be assigned. Candidate must have a clean driving and criminal record and be comfortable driving long distances in varied weather conditions.
Essential Duties and Responsibilities Act as the first line of support for Tier 1 customer requests. Interact with customers via telephone, email, online chat, or in person to provide support and information on an assigned product or service; Logging call information, as well as resolving, transferring, or escalating Tier 1 support requests as necessary; Ensure that appropriate actions are taken to resolve customer problems and concerns; Maintain customer accounts and records of customer interactions with details of inquiries, complaints, or comments; Perform diagnostic checks, maintenance and repairs to all Diamond Game equipment; Perform activities and provide support to ensure defined service level agreement timelines are met; Plan, schedule, and perform preventive maintenance on equipment (clean, tighten loose hardware and secure loose wiring); Perform all tasks necessary to complete the installation of equipment and software during upgrades and installs; Record maintenance and repair actions in approved reporting software, accurately and within defined timeframes; Adhere to jurisdictional regulations regarding the proper handling of upgrades and maintenance for gaming equipment; Communicate and report to management and other departments within Diamond Game on the status of assigned activities ; Gather and record detailed information and reports on issues reported by the customers or otherwise identified at customer sites; Assist Technical Services and Infrastructure team members for basic repair and maintenance to associated equipment such as payout stations, cabling, switches, and servers; Report on work orders and other assigned tasks daily; Be part of monthly on-call technical service rotation; Performs other duties and tasks as requested and required by management.
This position will require significant travel during the assigned work week and occasionally weekends. Candidate must have a clean driving record and be comfortable driving long distances in varied weather conditions. Education & Experience Requirements High School diploma or equivalent 2+ year technical/electrical experience or technical degree/certification, preferred but not required Customer service background preferred. Qualified to operate a motor vehicle and possess a valid driver's license. Microsoft Office Suite (Word, Excel, Outlook).
Knowledge of Microsoft Navision, helpful but not required. Knowledge and Abilities Requirements Associate will be required to undergo state and federal background checks for gaming licenses and/or approval by Lottery to work on gaming products in the jurisdiction. Knowledge and adherence to essential safety standards. Basic technical/electronic maintenance and troubleshooting skills. Attention to detail, competent interpersonal, oral and written communication skills. Planning, organizational skills, adaptability. Ability to work with minimal supervision as well as in a team environment.
Ability to work varied shifts and overtime as required. Work Environment The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is often performed in retail or grocery settings in a predetermined geographical area. Stores are often busy and loud, especially during peak hours. The work environment can be noisy due to music, conversations and other sounds. This position may require a significant amount of travel during the assigned work week with the occasional overnight stay; technician van will be assigned.
Candidate must have a clean driving and criminal record and be comfortable driving long distances in varied weather conditions. Benefits Medical, Dental, Vision 401k with company match Profit Sharing Paid Vacation Employee Referral Program Tuition Reimbursement Employee Assistance Program We thank all that apply; however only the most qualified candidates selected for an interview will be contacted. Employment is contingent upon a satisfactory response from a Background Screening (Criminal History Search and Drug Test).
Diamond Game provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To ALL Recruitment Agencies: We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.
perform each essential duty satisfactory. The requirements list below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Education/Experience: No minimum education required.
High School Graduate preferable. Ability to distinguish different type and size thread protectors, read marking labels. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job the employee is most frequently required to work in outdoor
environment, weather conditions, operate material handling equipment such as forklifts, and perform duties while walking and standing. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Grease from field-grade thread protectors, HOT summer outdoor conditions, direct sun, light rain, cold winter conditions, mud, dirt and dust. You may apply in person: Wellbore Services, LLC 474 E. Windham Ranch Road Goodrich, TX 77335
