Location: Mobile, AL
Company: Opex HR
be responsible for visiting our current clients to help solve their technical issues. Responsibilities: This position is responsible for the day to day maintenance, troubleshooting and repair of mail opening, document scanning and/or material handling equipment Installing and setting up new equipment Interact with the customer to determine the problem Completing field service reports Keeping the customer informed as repairs are made and answer any question that may arise.
Interact with management as well as other personnel to analyze and correct any equipment performance issues. Completing and submitting weekly online timecards and expense report Qualifications: Associate's Degree
in Electronics and/or equivalent hands-on job experience. Must have excellent customer service skills. Possessing a driver's license, insurance and a reliable vehicle.
Ability to lift at least 25 pounds independently. Ability to maneuver a job site, including small spaces in around our equipment. Physical/Work Environment: Due to our large variety of clients worker could potentially conduct work in an office or warehouse environment Commuting for an extended period of time throughout duration of shift Must have the ability to lift heavy machine parts while on duty Ability to maneuver a job site, including small spaces in around our equipment Squatting, bending, kneeling, reaching
overhead, reaching forward will occur while on the job ABOUT US Company Overview OPEX Corporation is more than a manufacturer of machines.
We continuously reimagine technology to power the future for our customers. With an innovative approach, we engineer unique automated solutions that support our customers so they can solve the most pressing business challenges for both today and tomorrow. Our scalable Warehouse, Document, and Mail Automation solutions improve workflow, accelerate change, and drive efficiencies in infrastructure. We are a family-owned and operated organization with more than 1400 committed employees who innovate, manufacture, install, and service products that are helping transform industry every day.
We listen to our customers, respect each other, and work together to help reimagine the future through automated solutions. At OPEX, we are Next Generation Automation. Benefits: Benefits include, but are not limited to: Full medical, dental and vision with low employee contribution rates Paid holidays and PTO allowance 401k with matching and profit sharing Basic life insurance, short term and long-term disability On-site fitness facility Tuition reimbursement available OPEX Corporation is an Equal Opportunity/Affirmative Action Employer, without regard to race, color, religion, interaction, national origin, age, disability, and protected veteran status.
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Customer service jobs involve assisting customers by providing information, answering questions, and resolving issues with a company's products or services. In this role, employees act as the front line of communication between a business and its clients, ensuring customer satisfaction and loyalty. Characteristics of these positions include strong communication skills, problem-solving abilities, and patience. Customer service representatives must be adept at listening, empathetic to customer concerns, and skilled at offering solutions. They work in various settings, including call centers, retail stores, and online platforms, and their goal is to foster positive experiences to build the company's reputation and customer base.
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