Location: Dallas, TX
or 10a-7p Job Description: Complete inbound calls in English and Spanish from members, clients, and providers as well as explain member benefits, products, and help locate providers. Answer all incoming calls and makes necessary outbound calls to provide consistent topnotch service Requirements: Bilingual English/Spanish is required Call Center experience is required 2-3 years stability in previous roles is required High School Diploma or GED Candidate will display a strong passion and ability for delivering exceptional customer service to internal and external parties Ensure consistent schedule adherence , including arrival to work, punctuality returning from breaks/lunches, and departing from
work as scheduled Strong follow-through skills Extraordinary time management and organizational skills This position offers excellent benefits such as: Medical, Dental, Life Insurance and Disability Insurance 401k with a 5-year vesting 5 days of Vacation and 5 days of personal/sick 10.5 paid Holidays per year Application Process Includes: Drug testing Background check For more details: jobs-search.
org/insurance_dallas-c448655/bilingual-customer-service-dallas_i1970253120
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