Location: Houston, TX
Company: Kirby Inland Marine Lp
written order form, email or fax. Run data error exception reports at least once per day to ensure missing transfer information is completed timely. Ensure transfer problems or concerns are timely communicated to operations and to the customer. Ensure transfer data is accurate and entered into Oasis promptly.
Update/ maintain the job scheduling tool and Job logbook on each job assignment. Assist billing/payroll with job order research and assure job order forms are filled out accurately. Field phone calls supporting LM shore tankerman and LM shore tankering business. Assist schedulers, supervisors and/or managers as needed. REQUIRED JOB SKILLS Strong written and verbal communication
skills Detail-oriented and accurate Self-motivated and multi-task oriented Ability to operate standard office equipment WORKING CONDITIONS Shift Schedule 7 days on (0600 to 1800), 7 days off, 7 nights on (1800 to 0600), 7 off.
Individuals on their off time after working day shift will be on call for emergencies. Candidate must be able to work in an open and busy environment and be able to handle a fluctuating workload. Some overtime is required. CSR’s recently completing the day rotation will be on call/standby to cover in the event of emergency or sick time. QUALIFICATIONS Education Bachelor’s degree or equivalent maritime experience Experience Minimum 1 year logistics or maritime experience preferred. Experience Required 1 year(s): Minimum 1 year of logistics, or maritime experience preferred.
Customer service jobs involve assisting customers by providing information, answering questions, and resolving issues with a company's products or services. In this role, employees act as the front line of communication between a business and its clients, ensuring customer satisfaction and loyalty. Characteristics of these positions include strong communication skills, problem-solving abilities, and patience. Customer service representatives must be adept at listening, empathetic to customer concerns, and skilled at offering solutions. They work in various settings, including call centers, retail stores, and online platforms, and their goal is to foster positive experiences to build the company's reputation and customer base.
Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.
Customer service jobs involve assisting customers by providing information, answering questions, and resolving issues with a company's products or services. In this role, employees act as the front line of communication between a business and its clients, ensuring customer satisfaction and loyalty. Characteristics of these positions include strong communication skills, problem-solving abilities, and patience. Customer service representatives must be adept at listening, empathetic to customer concerns, and skilled at offering solutions. They work in various settings, including call centers, retail stores, and online platforms, and their goal is to foster positive experiences to build the company's reputation and customer base.
Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.
