Location: Manvel, TX
Company: Heb Grocery Stores
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
Customer service jobs involve roles where individuals assist customers by providing information, answering questions, and resolving problems related to products or services. A key feature of these jobs is the focus on enhancing customer satisfaction and fostering positive relationships. Occupants of these positions often need strong communication skills, patience, and problem-solving abilities. They can be found in various sectors like retail, finance, hospitality, and tech. Customer service jobs may include in-person roles, such as a store clerk, or remote positions, like a call center agent. Flexibility and adaptability are also important, as customer service representatives must handle diverse inquiries and sometimes deal with challenging situations.
hourly salary of $16.12 - $17.45/hour, based on qualifications , based on qualifications. Additionally, the city pays all premiums for our employees' dental, long-term disability protection, and life insurance plus the majority portion of the medical premium for employees and their dependents.
We also offer a retirement plan through the Texas Municipal Retirement System (TMRS) with a 2:1 employer match, life insurance, disability, access to the city's recreation fitness center, employee assistance program, educational assistance, 11 paid holidays and 2 designated paid holidays, paid vacation, sick leave , and an active wellness program focusing on physical, mental, and financial health.
ABOUT THE CITY OF PEARLAND The City of Pearland has received a Top Workplaces of 2023 USA award from Energage, a leading research firm that specializes in employee engagement and workplace culture each year across the United States.
Pearland is one of the fastest growing cities in Texas due to affordable housing, outstanding schools, safe neighborhoods , and superb quality of life. Ranked as one of the top ten safest cities in Texas , Pearland residents know their families are safe and secure in the community and surrounding areas. Our close proximity to Houston, just a short 20-minute drive to downtown, allows residents to experience all the city has to offer including professional sports,
world-class cultural amenities, and recreation. Employees of the City of Pearland use multi-directional communication and cross-functional teams to promote a greater understanding of the organization by employees at all levels.
We have created a culture of continuous learning that encourages and supports employee development and growth. Our work environment is one where innovation is not only supported but encouraged. A DAY IN THE LIFE AS A PERMIT TECHNICIAN Job Summary The purpose of this class within the organization is to assist customers regarding building permits, Code Enforcement complaints, payment processing, and more. This class works under close to general supervision according to set procedures but determines how or when to complete tasks.
Essential Functions Assists customers at the counter; receives and processes applications; creates permits by entering applications with backup information; takes payments and prints out permits. Answers the phone; answers questions regarding permits and inspections; takes payments over the phone. Schedules inspections for homeowners, health related permits and change of occupancy permits. Follows up with customers regarding permit application statuses. Processes applications submitted online; processes faxed applications; updates COI and licenses from contractors.
Answers emails and return phone calls from residents, contractors, and co-workers; answers questions from inspectors and sends inspections to Center Point. Opens the office by unlocking doors and setting up the cash drawer; counts the cash drawer and creates the deposit. For detailed additional information about this position, please review the attached job description. Requirements Minimum Education and Experience Requirements: Requires High School graduation or GED equivalent. Requires six (6) months customer service or closely related experience.
Special Certifications and Licenses: Valid Texas Driver's License. Job Posted by Applicant Pro
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
