Location: Clifton Park, NY
Company: A. Johnson Plumbing And Heating
Customer service jobs involve roles where professionals engage with customers to provide assistance, resolve issues, and ensure a satisfying experience with the company's products or services. These jobs require excellent communication, empathy, and problem-solving skills. They often include handling inquiries, offering support, managing complaints, and providing information. Customer service can be conducted through various channels such as in-person, over the phone, via email, or through live chat. The role is crucial for maintaining customer satisfaction and loyalty, and can significantly impact a company's reputation and success.
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
work Mon - Fri and earn $36,000 - $40,000/yr, depending on experience. Our team members also receive great benefits , including employee discounts, health insurance, paid time off, paid holidays, and Aflac. It is easy to apply with our initial mobile-optimized online application.
Almost ready? Please continue reading! ABOUT A. JOHNSON PLUMBING AND HEATING, INC. For over 40 years we have been the top pick in the Capital Region for heating, cooling, and plumbing services! We pride ourselves in providing the best customer service paired with exceptional products at affordable prices. Working with residential and commercial clients, we provide plumbing, heating, ventilation, and air conditioning
services to our loyal customer base and seek to extend our reach to even more clients in the area! Having top-notch employees who are further dedicated to providing the best there is to offer in home services, we believe that we can begin transforming our community one job at a time!
We whole-heartedly believe that our success is due to our phenomenal crew that has bought into our mission and vision here at A. Johnson Plumbing and Heating, Inc. We want to foster a work environment where everyone enjoys coming to work and feels a sense of accomplishment at the end of the day. We believe in equipping our team with the best products, leaving them never wanting more, and feeling fully supported
and prepared to provide top-notch services. We honor our employees' desire for growth and advancement, so we provide exceptional reimbursements for schooling and even tool replacement , as well as provide ongoing training and continuing education opportunities.
We are dedicated to providing a positive work environment where everyone is a part of the team! OUR IDEAL PLUMBING & HEATING CUSTOMER SERVICE REP We hire people who like to go above-and-beyond for customers. Ask yourself: Are you organized and detail-oriented? Can you manage your time well and prioritize multiple tasks effectively? Do you enjoy interacting with people on the phone and understand good phone etiquette?
Can you solve issues for all kinds of clients with professionalism and patience? Do you have excellent communication and interpersonal skills? If so, apply for this Plumbing & Heating Customer Service Rep job today! POSITION REQUIREMENTS As a plumbing and heating Customer Service Rep, you are the " go-to" person at our company. Employees and clients alike will depend on you for accurate information as well as exceptional customer service! You will spend much of your time answering phones, scheduling and confirming appointments, entering purchase orders, and processing invoices.
We will need you to provide a fantastic customer experience as you communicate with clients by phone and in person. We will also need your amazing organizational skills to help keep the office clean, organized, and running smoothly. If you can also meet the following, apply now! 1 year or more experience working in customer service or an office The ability to use Word and Excel Computer literate and well-versed in Google Any dispatching or schedule routing experience is welcome! Location: 12065
Customer service jobs are positions focused on assisting customers by addressing their inquiries, resolving their issues, and providing information about products or services. These roles are pivotal in shaping customer experiences and can range from call center agents to in-person support representatives. Key characteristics include strong communication skills, patience, problem-solving abilities, and a commitment to delivering high-quality service. Success in this field often requires an empathetic approach and adapts to a variety of customer needs and personalities to ensure satisfaction and loyalty.
Customer service jobs involve roles where professionals interact with customers to handle complaints, process orders, and provide information about products and services. These positions can range from front-line support agents to managers overseeing the customer service team. Key characteristics of these jobs include strong communication skills, problem-solving abilities, and a focus on customer satisfaction. Whether working in a call center, retail store, or online support platform, customer service employees are essential in maintaining positive customer relations and enhancing the overall experience with a company.
