Location: Black Diamond, WA
Company: Amazon Delivery Service Partners
Customer service jobs are positions focused on assisting customers by providing information, resolving issues, and ensuring a satisfactory experience with a product or service. Characteristics of these roles include strong communication skills, patience, problem-solving abilities, and a deep knowledge of the company's offerings. Customer service representatives often serve as the bridge between a business and its clients, working through various channels such as phone, email, social media, or in-person interactions. The overall goal is to foster positive relationships and maintain customer loyalty.
States and Canada - and we're growing every day! We have the best fluid power distribution team in North America. Berendsen Fluid Power offers a variety of dynamic career paths in 42 locations throughout the US and Canada. We're proud to support your personal growth and professional development goals throughout the life of your career - including our offer of an employment package that is simply outstanding.
Berendsen associates enjoy excellent starting pay, comprehensive health benefits, work/life balance rewards, performance incentives, advancement opportunities, and much, much more. Duties and Essential Job Functions: Your Activities Will Include: Take phone calls from customers and
outside sales to provide assistance with quotes, pricing and expediting. Enter orders in a timely and efficient manner. Interact effectively with customers to develop a personal awareness of their needs.
Work in a professional manner to resolve customer's problems and issues, using all the available resources at hand. Provide customers with accurate price, delivery and technical information upon request. Adhere to pricing policies as established by sales management; to include freight recovery, using sell matrices and contracts as applicable. Assist Central Purchasing to insure customer orders are placed quickly and accurately. Communicate regularly and timely with the ISM and any other
personnel regarding performance, complaints, inquiries, competitive activities, problems, market conditions or other pertinent information.
Inform all customers and prospects of the established terms and conditions of sale. Assure that all adjustments, product returns, credits and other pertinent dealings are performed accurately and timely with proper documentation. Process purchase orders and scheduling changes to production. Processing credit requests, rebates and maintaining office files. Maintaining inventory records and quality control practices. High School Diploma or Equivalent Direct experience in inside sales in technical or industrial setting and products Computer literate with good data entry skills and ability to learn new programs quickly and efficiently Some accounting and supply chain familiarity is helpful Past experience in fluid power is a definite plus Why Berendsen?
Berendsen is a company full of employees with decades of loyal service. We believe there is no resource more valuable than our people. It is the talent, collective knowledge, training and experience of our employees that will enable us to move ahead. In return for your hard work, we will provide: Competitive salary Training opportunities Company matching 401k (50% up to 8%!
) Comprehensive medical benefits with both a PPO and a High Deductible with HSA (and company matching contributions) options Vision and dental insurance Life and disability insurance Paid holidays, floating holidays, vacation and sick days PDN-9ae7d85a-2131-4e87-8b4d-d95c6048420f
Customer service jobs are positions focused on assisting customers by addressing their needs, concerns, and inquiries. Employees in these roles act as the frontline representatives of a company, providing support, troubleshooting problems, and offering information about products or services. Key characteristics of customer service jobs include strong communication skills, patience, problem-solving capabilities, and a passion for delivering a positive customer experience. These roles can be found across various industries and can be conducted in-person, over the phone, or online.
Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.
Customer service jobs involve assisting customers by providing information, answering questions, and resolving issues with a company's products or services. In this role, employees act as the front line of communication between a business and its clients, ensuring customer satisfaction and loyalty. Characteristics of these positions include strong communication skills, problem-solving abilities, and patience. Customer service representatives must be adept at listening, empathetic to customer concerns, and skilled at offering solutions. They work in various settings, including call centers, retail stores, and online platforms, and their goal is to foster positive experiences to build the company's reputation and customer base.
