Location: Garner, NC
Company: Bass Pro
Customer service jobs involve roles where individuals assist customers by providing information, answering questions, and resolving problems related to products or services. A key feature of these jobs is the focus on enhancing customer satisfaction and fostering positive relationships. Occupants of these positions often need strong communication skills, patience, and problem-solving abilities. They can be found in various sectors like retail, finance, hospitality, and tech. Customer service jobs may include in-person roles, such as a store clerk, or remote positions, like a call center agent. Flexibility and adaptability are also important, as customer service representatives must handle diverse inquiries and sometimes deal with challenging situations.
Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.
is rated A+ with the Better Business Bureau, and allows you to work remotely. All you need is a positive, upbeat personality, phone and internet and enjoy helping others. Serious long term financial freedom for the right individuals. Please respond now with name, phone number and the best time to call you for a short preliminary interview to ascertain if we like you and you like us.
Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.
work 20-25 hours per week. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Professionally represent client in demeanor and image at all times. Use data collection device to record product unique codes, accurately enter unique price(s) and appropriate attributes based on individual client collection criteria.
Downloading of lists(s) required based on the type of data collection equipment and audit type. Transmit data collected with accurate store time and drive time. If collecting data from a list that requires more than one day to complete, transmit items audited daily using the correct work date and store time. Call IVR system or utilize Client Field Portal to verify successful transmission(s).
Call or email the District Manger immediately with error transmission information. Ability to complete all work assigned via District Manager or Logistics Manager.
Notify District Manager immediately when a deadline will be missed. Meet performance expectations of at least 95% for on-time completion, transmission and pricing accuracy as defined by the client. Willing to assist on any check including but not limited to: Undirected Category checks and full books, Directed Item Lists, Lapel Checks (Undirected and Directed), CPG and PSV checks. Collection Rate Index must be at or above 90% at all times to stay in good standing. Must pass the Data Collector Certification Test to be eligible
for continued employment and bonuses. BASIC QUALIFICATIONS: Must have a valid driver s license.
Must have reliable transportation. Must have auto insurance. Must have internet service. Requires bending, kneeling, reaching, stretching and the ability to move heavy items to access UPC numbers while standing on your feet for long periods of time. Must be able to lift at least 40 pounds. Must be willing to perform all assignments, including Lapel Checks (defined as undercover and working in stores discreetly). Travel between store locations and cover a minimum 60-mile radius as needed. Availability to work at least a minimum of 16 to 20 hours per week PREFERRED QUALIFICATIONS: Multi-tasking/time management/organizational skills Detailed oriented Must be flexible and quick to adapt to changes Excellent follow-up skills Strong communication skills Professional demeanor Previous retail or grocery experience Ability to travel overnight if required 10-key experience EXTENT OF PUBLIC CONTACT: Daily personal contact with store personnel.
Via telephone or face-to-face, daily communication with District Manager and Richmond, Corporate staff. PHYSICAL DEMANDS: 1. The job entails constant physical lifting (up to 40 pounds), stretching and bending throughout the day with the use of the data collection equipment.
TO BE CONSIDERED FOR THIS POSITION, PLEASE APPLY ONLINE AT. NO PHONE CALLS PLEASE.
