Location: Marion, IN
Customer service jobs involve roles where professionals are dedicated to assisting customers by answering queries, solving problems, and providing information. These positions can range from call center representatives to in-person support staff and may exist across various industries, such as retail, technology, and finance. A key characteristic of customer service jobs is the focus on communication skills, patience, and an ability to resolve conflicts effectively. Employees in these roles often act as the face of a company, striving to ensure satisfactory experiences that contribute to customer retention and loyalty.
Customer service jobs involve roles where individuals assist customers by providing information, answering questions, and resolving problems related to products or services. A key feature of these jobs is the focus on enhancing customer satisfaction and fostering positive relationships. Occupants of these positions often need strong communication skills, patience, and problem-solving abilities. They can be found in various sectors like retail, finance, hospitality, and tech. Customer service jobs may include in-person roles, such as a store clerk, or remote positions, like a call center agent. Flexibility and adaptability are also important, as customer service representatives must handle diverse inquiries and sometimes deal with challenging situations.
company unlike any other, with career mobility to mid and upper-level management. A Benefits Representative helps families establish what company programs are the best fit for them. Their career track provides the opportunity for rapid career growth. Top performers are eligible for management opportunities after 90 days with their company.
No more waiting for promotions that never come, take control with Globe Life Liberty National Division. Why work for them? 1 word. CULTURE. At Globe Life they blend work with passion, offering unique experiences like attending professional sports events and traveling to exciting locations for annual conventions. Dive into an unparalleled office culture
where collaboration meets celebration, and every achievement is a shared adventure. Watch the video above to see how it got them recognized as Forbes ranked " Top 50 happiest places to work" Responsibilities: Connect with business owners utilizing our state-of-the-art Sales Force platform Consult with business owners & HR directors about needed employee benefit programs Utilize proven company systems to partner with businesses and their employees Provide benefit enrollment services for business organizations Achieve weekly, monthly, and yearly production and growth goals Communicate and plan weekly activity in partnership with the leadership team Follow established activity model for
success Requirements: Reliable transportation and a valid driver's license Professional representation of self and company Customer Service experience preferred Computer skills including Microsoft Office Willingness to learn and be coached Desire to make a positive impact in the community Good organization and communication skills Managers are actively reviewing all incoming applications.
Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers. This position requires on-site work. Associated topics: agent, associate, client service, coordinator, customer care, customer care associate, customer service, product support, service, service specialist
consumer and business checking and savings accounts, CD's, IRA's, and HSA's. Performs Chexsystems screening, deceased processing, stop payments, and card disputes. Interviews member loan applicants to develop information concerning their consumer loan needs, earnings and financial position.
Explains loan programs, evaluates their needs, and recommends loan options. Assists members with the consumer loan application process. Reviews terms and conditions of an approved loan with the member. Receives and processes deposits by cash or check via in person, night depository, or by mail. Disburses share withdrawals by cash or check. Processes coin. Receives and processes loan payments and IRA
or HSA contributions. Processes Visa payments and cash advances. Sells money orders, gift cards, and cashier's checks to members. Balances cash drawer and daily transactions.
Scans checks and teller work daily. Identifies cross-sell opportunities and cross-sells products and services to members. Ensures that person, organization and account information is properly recorded and updated as needed in Core system and IRAdirect. Scans and saves to Application Xtender all required member service documentation such as applications, certificates, legal documents, etc. Assists members in obtaining access to services such as Check Ordering, ATM or Check Cards, Touch Tone Teller, Beacon Online Banking
and Bill Pay, Direct Deposit, e-statements, e-mail alerts, Safe Deposit Boxes, Outgoing Wire requests, etc.
Responds to member inquiries regarding Credit Union products and services. Resolves problems that are within their authority and refers problems that are beyond their authority to their supervisor. Performs other duties as assigned. Position Qualifications One to three years of prior banking experience High School Diploma or HSE Excellent cash handling and member service skills (outgoing! ) Excellent working knowledge of all Beacon products and services Ability to work independently and as a team member Extremely detail oriented Basic knowledge of personal computer operations and related software programs Ability to cross-sell Beacon products and services according to member needs Standard position hours are Monday through Thursday 8:15-5:15, Friday 8:15-5:15 or 6:15, and Saturday 8:15-12:15 (1 or 2 Saturdays off per month).
When working Saturday morning, this employee will have a 1/2 day off during the same calendar week. Hours may vary based on member center coverage needs. Available Benefits Include: - Health, dental and vision insurance - Paid time off - 401(k) match - Incentive/bonus program - Tuition reimbursement - and more! Job Posted by Applicant Pro
Customer service jobs involve assisting customers by providing information, answering questions, and resolving issues with a company's products or services. In this role, employees act as the front line of communication between a business and its clients, ensuring customer satisfaction and loyalty. Characteristics of these positions include strong communication skills, problem-solving abilities, and patience. Customer service representatives must be adept at listening, empathetic to customer concerns, and skilled at offering solutions. They work in various settings, including call centers, retail stores, and online platforms, and their goal is to foster positive experiences to build the company's reputation and customer base.
