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in data analysis, reporting and formulating recommendations and providing guidance to other data analysts. How you will make an impact: Creates and maintains databases to track business performance. Analyzes data and summarizes performance using summary statistical procedures.

Develops and analyzes business performance reports (e. g. for claims data, provider data, utilization data) and provides notations of performance deviations and anomalies. Creates and publishes periodic reports, as well as any necessary ad hoc reports. May require taking business issue and devising best way to develop appropriate diagnostic and/or tracking data that will translate business requirements into

usable decision support tools. May make recommendations based upon data analysis. Provides analytic consultation to other business areas, leadership or external customers.

Data analysis and reporting encompasses a much higher level of complexity Minimum Qualifications: Requires a BS/BA degree in related field and a minimum of 5 years experience; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities and Experiences: Experience with relational databases and knowledge of query tools and statistical software is strongly preferred. Ability to manipulate large sets of data strongly preferred. Please be advised that Elevance

Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health.

Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates.

Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health.

We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.

Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation.

Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance.

impact analyses for management reporting. How you will make an impact: Establishes, improves, and optimizes the consolidating processes for forecast and month-end results. Consolidates and prepares executive summary reports for various business segments in the SBU for top management decision-making.

Analyzes and designs solutions to address varied and highly complex business needs. May collaborate with businesses and technical areas to implement new or enhanced products. May require strong knowledge of products as well as our internal business models and data systems. May coordinate with external audits as appropriate. Acts as the central contact with internal departments and external

auditors. Minimum Qualifications: Requires a BS/BA degree in Statistics, Economics, or Business Administration and minimum of 8 years of relevant experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities and Experiences: Experience providing leadership in evaluating financial performance of complex organizations strongly preferred. Excellent leadership, problem solving, organizational, planning, presentation and interpersonal skills strongly preferred. Ability to work independently and draw up plans to address issues/concerns strongly preferred. Please be advised that Elevance Health only accepts resumes

for compensation from agencies that have a signed agreement with Elevance Health.

Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates.

Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health.

We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler.

We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week.

Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation.

Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, interaction, interactionual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.

Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@for assistance.

direction, and within broad authority limits, to manage claims stemming from work with Third Party Administrators and the involved national accounts in the handling of commercial claims with high complexity and exposure in the workers compensation line of business.

Responsibilities include the coordination of all claim resolution activities in accordance with company protocols, while achieving quality and customer service standards. Position requires regular communication with customers and insureds and may be dedicated to specific account(s). JOB DESCRIPTION: Essential Duties & Responsibilities Performs a combination of duties in accordance with departmental guidelines: Manages highly

complex investigations of claims, including coverage issues, liability, compensability and damages. Determines if a major claim should be settled or litigated and implements an appropriate resolution strategy accordingly.

Effectively manages loss costs and claim expenses. Provide oversight and guidance to Third Party Administrators. Analyze coverage issues and formulate detailed and accurate written positions. Manages all types of investigative activity or litigation on major claims, including the posting of appropriate reserves in a timely manner. Coordinates discovery and litigation strategy with staff counsel or panel attorneys. Negotiates highly complex settlement packages, and authorizes

payment within scope of authority, settling claims in most cost effective manner and ensuring timely issuance of disbursements.

Coordinates third party recovery with subrogation/salvage unit. Makes recommendations on claims processes and resolution strategies to management. Analyzes claims activities; prepares and presents reports to management and other internal business partners and clients. Works with attorneys, account representatives, agents, doctors and insureds regarding the handling and/or disposition of highly complex claims. Keeps current on state/territory regulations and issues, industry activity and trends. May participate in industry trade groups.

Provides guidance and assistance to less experienced claims staff and other functional areas. Responsible for input of data that accurately reflects claim circumstances and other information important to our business outcomes. Report on the status of claims to internal business partners. Reporting Relationship Director or above. Skills, Knowledge and Abilities Knowledge of workers compensation jurisdictions of Nevada and New Mexico preferred. Advanced technical and product specific expertise, claims resolution skill and knowledge of insurance and claims principles, practices and procedures.

Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of CNA's internal and external business partners. Advanced analytical and problem solving skills, with the ability to manage and prioritize multiple projects. Ability to deal with ambiguous situations and issues. Creativity in resolving unique and challenging business problems. Knowledge of Microsoft Office Suite and other business-related software. Ability to adapt to change and value diverse opinions and ideas. Ability to manage and prioritize multiple projects. Ability to evaluate claims based on a cost benefit analysis.

Ability to fully comprehend complex claim facts and issues; and to further articulate analyses of claims in presentations to business partners and management as well as in internal reports. Ability to implement strategies with a proactive long-term view of business goals and objectives. Education and Experience Typically a minimum eight years Workers Compensation Claims Experience is preferred. Bachelor's degree or equivalent experience. Professional designation preferred. Experience handling claims involving national accounts and construction accounts preferred.

#LI-MH1#LI-Hybrid In certain jurisdictions, CNA is legally required to include a reasonable estimate of the compensation for this role. In California, Colorado, Connecticut, New York and Washington, the national base pay range for this job level is $71,000 to $133,000 annually. Salary determinations are based on various factors, including but not limited to, relevant work experience, skills, certifications and location. CNA offers a comprehensive and competitive benefits package to help our employees - and their family members - achieve their physical, financial, emotional and social wellbeing goals.

For a detailed look at CNA's benefits, please visit . CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact xyz X@. Requisition #: R-30776ahf9io63

package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals. For a detailed look at CNA's benefits, check out our Candidate Guide. We are seeking a dynamic and results-driven Cross-Functional Services Consultant who also excels in Technology Business Analysis and Relationship Management to join our team.

In this dual role, you will be instrumental in ensuring the seamless management of critical incidents and major outages while also nurturing strong relationships with our internal customers and stakeholders. Your expertise in Incident Management, process improvement, and effective communication will be pivotal

in driving operational efficiency and delivering exceptional service while fostering strong business relationships. JOB DESCRIPTION: Key Responsibilities: Major Incident Management: Working with our Managed Service Providers (MSP), oversee all aspects of Incident Management to ensure rapid and effective resolution of critical incidents.

Maintain proactive and transparent communication regarding outages, providing timely updates to internal teams, stakeholders, and clients. Communicate major incident outage details and status updates to CNA stake holders. Identify opportunities for enhancing efficiency in major incident management processes and lead initiatives to implement improvements.

Business Analysis Analyze IT consumption patterns and trends to identify opportunities for cost optimization and innovation.

Research and evaluate new technologies and solutions that can enhance business capabilities and performance. Collaborate with business stakeholders, IT leaders, and vendors to define service improvement opportunities. Develop and deliver reports, dashboards, and presentations to communicate IT insights and recommendations to senior management and key decision-makers. Establish and maintain IT standards, policies, and best practices to ensure quality, security, and compliance of IT solutions and services. Cross-Functional Collaboration: Collaborate closely with cross-functional teams and MSPs during major incidents, acting as a central point of coordination to expedite incident resolution.

Root Cause Analysis (RCA): Contribute valuable insights to the Root Cause Analysis (RCA) team, assisting them in uncovering and addressing the underlying causes of incidents. Stay up to date with industry best practices and emerging trends in incident management and cross-functional collaboration. Business Relationship Management: Build and nurture strong, collaborative relationships with internal customers and stakeholders to understand their needs, align our services with their goals, and act as a trusted advisor.

Drive projects improving the technology services at CNA facilities. Coordinate projects for Corporate Real Estate teams in CNA. May perform additional duties as assigned. Reporting Relationship Typically reports to Director or above. Skills, Knowledge & Abilities Relationship Management: Proven ability to build and maintain strong business relationships, acting as a liaison between clients and internal teams. Incident Management: Proven experience in coordinating with multiple teams during major incidents. Communication: Excellent communication skills, both written and verbal, with the ability to convey complex technical information clearly and concisely to business.

Collaboration: Demonstrated ability to work collaboratively with cross-functional teams, service providers, and clients in a fast-paced environment. Analytical Skills: Analytical mindset with the capability to backss incident management processes, identify areas for enhancement, and implement effective solutions. Education & Experience Education: Bachelor's degree in a relevant field or equivalent practical experience. #LI-MF1#LI-Remote CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process.

To request an accommodation, please contact xyz X@. Requisition #: R-30986ahf9io63