Wireless Sale Consultant-AT&T Authorized Retailer | Jasper, IN

Detailed Information

  • Location: Tell City, IN

tuition reimbursement plus a new hire bonus up to $2,500! Sound like a good fit? Click " " to join the Spring Mobile team! The Spring Mobile Full-time Wireless Consultant is required to diligently execute all duties described below. The Full-Time Wireless Consultant's primary role is to be the top sales performer in the store.

The Full-Time Wireless Consultant position is a critical role in the company, and requires the execution of the " Extraordinary Sales Experience" 5 Key Behaviors, Sales High 5 Metrics, and Company Mission and Values. Working with general supervision, the Full-Time Wireless Consultant helps to oversee the delivery of consistently outstanding customer

service experiences based upon Spring Mobile's competitive advantages within the wireless mobile industry: simplicity, convenience, and exceptional service during and following every sale.

The Spring Mobile Full-time Wireless Consultant's passion for the benefits of the Spring Mobile brand is expressed in many ways: ensuring products and services are easy to see, understand and to buy; demonstrating a sincere interest in every customer's unique needs by asking open -ended questions; offering relevant product and service recommendations, providing a clean, organized environment in which to shop; and providing every customer with the confidence needed to close the sales; and finally, developing

other Advisor's capability in all of these areas. This role functions in a supervisory capacity in the Store Manager's absence.

Full-time Wireless Consultant will interact with a supervisor as frequently or infrequently as needed by either during each work period. Many non-routine activities may be undertaken without the Store Manager's prior approval. Essential Job Duties Model the behaviors expected of all Spring Mobile associates including a drive for results with a clear bias for action; high levels of maturity and professionalism; giving, receiving and responding to feedback effectively; a high service orientation; and clear commitments to diversity, inclusion, a respectful workplace, and integrity Manage relationships in a manner acceptable to others and to the organization Model team commitment by meeting deadlines; and by being cooperative, collaborative, and flexible Provide Store Manager with hiring recommendations although principal hiring responsibility is the Store Manager's.

Actively develop the capability of others on the store team through timely, behavior-based coaching and training. Serve as a skilled " go to" person with customer service questions and issues that require escalation. Open and close the store as needed during the Store Manager's absence.

Provide the Store Manager with consultative support on performance issues, which may include helping to prepare or deliver performance improvement discussions. Assist with the administrative functions related to scheduling, including responding effectively to absenteeism Greet customers when they arrive and reengage them on the sales floor as often as needed to ensure they feel uniquely welcome and valued. Identify customer needs by asking probing questions, making suggestions, answering questions/objections, and then asking for sales. Prioritize customers over tasks and demonstrate that commitment by circulating throughout the store, outside of the cash wrap area, to assist them.

Answer phone calls promptly, courteously and professionally. Champion Spring Mobile's competitive advantages- simplicity, convenience, and post-sales support- to every customer. Ensure c.

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