Location: San Ramon, CA
Company: Five9
foster an inclusive environment, empowering our employees to be their authentic selves. Five9 is looking for a Pre-Sales Engineer (located in the Central or Eastern time zones) to lead and manage all aspects of the implementation of Five9's On Demand Call Center software for our Strategic and Enterprise clients.
This includes collaborating on sales proposals, providing pre-sales support to the Enterprise Sales Team, planning implementation engagements, creating project plans, understanding and defining customer requirements, implementing solutions, training customers in the use of the solution and making best practice recommendations which enable our Customers to get optimal results from
their Call Center. Key Responsibilities: Demonstrate and present the Five9 call center software solutions in a wide array of configurations and customer environments both remotely and onsite Manage day-to-day operational and tactical aspects of multiple sales opportunities Effectively communicate plans, progress, and status to both internal and customer organizations Partner with Account Executives to sell the Five9 solution into larger and more demanding Enterprise and Strategic companies Articulate the value of Five9's Implementation Services through presentations, demonstrations, and open discussion with customers Continually seek opportunities to increase customer satisfaction and deepen
client relationships by interacting effectively at all levels of the client organization Develop materials in-line with specific sales and/or services opportunity requirements Key Qualifications: Extensive presentation experience and skills are critical (web based) Ability to deliver demos and presentations that close deals Years of experience 8+ Years Preferred Ability to Travel (40-60%) Preferred Experience: Contact/Call Center Software CRM, including web demonstrations and application integration with other software IVR IP Telephony (basic networking knowledge assumed) This role is fully remote#LI-Remote #LI-JM1Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.
The more inclusive we are, the better we are. Five9 is an equal opportunity employer. View our privacy policy /pt-pt/legal. California residents, view our Privacy Notice here: /legal/candidatenoticeca. Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9. ------------------------------------------------------------------------------------------------------------------------------------- Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.
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Consulting jobs refer to professions where experts provide strategic advice to companies or individuals. Individuals in these roles analyze challenges, identify improvements, and recommend solutions that drive business efficiency, profitability, and growth. Characterized by problem-solving, project-based engagements, and expertise in specific industries or functions, consultants may work for firms or as independents. This career is marked by its dynamic work environment, frequent travel, and the opportunity for exposure to diverse business scenarios, enabling consultants to rapidly build a broad skill set and professional network.
Consulting jobs refer to positions within the consulting industry where professionals offer expert advice and strategic solutions to organizations across various sectors. The key feature of these roles includes working with clients to identify challenges, analyze business processes, and develop plans to improve efficiency, increase revenue, or manage change. Consultants often possess specialized knowledge in areas such as management, IT, finance, or human resources. These jobs require strong analytical skills, excellent communication abilities, and the flexibility to adapt to different industries and company cultures. Typically, consulting roles entail project-based work, travel, and direct interaction with senior stakeholders, offering a dynamic and potentially fast-paced career path.
putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business.
That's why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don't need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here. About
the Team Do what you love AND love what you do! Not just cliché - it's life At Workday. We're committed to bringing passion and customer focus to the business of enterprise applications.
Our VIBE (Value, Inclusion, Belonging, Equity) culture ensures the value we place on employees is not compromised in the process of delivering on innovation. We work hard, and we're serious about what we do. But we like to have a good time, too. In fact, we run our company with that principle in mind every day. At Workday, we help the world's largest organizations streamline their enterprise applications by bringing Finance, HR, Student, and Planning software under a single cloud architecture. We work
hard, and we're serious about what we do. But we like to have fun, too.
We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. The FSI & PS Technology Services team is responsible for the Data Conversion, Integration, and Reporting workstreams on Workday implementation projects. As a diverse group driven by a passion for the success of our customers, we provide leadership and technical expertise to efficiently guide customers through their deployments. It's an exciting, fast-paced, and rewarding work environment! About the Role In this role you will have the opportunity to: Lead the Reporting workstream on customer projects in a consulting environment.
Influence the future development of our organization, the Workday Product, and our implementation tools. Collaborate with others to contribute to the success of our customers. Basic Qualifications A minimum of 5 years of experience with Workday Report Writer and across Workday HCM and Financials is required A minimum of 4 years of software consulting experience Previous experience supporting industry and knowledge of the key types of ERP operational and planning reports, covering HCM, Payroll, PSA, Spend and Accounting. Depth of experience in architecting, building, and/or developing reporting solutions.
History of serving in customer-facing roles responsible for leading a workstream or initiative. Proven ability coordinating and collaborating with cross organizational partners. Other Qualifications Workday Certification in at least one of the following: Report Writer, Composite Reports, Prism Analytics Experience with Prism Analytics, Composite Reporting, Calculated Fields, Dashboards and Discovery Boards Experience with FSI & PS is a plus Ability to gain a thorough understanding of Workday concepts as new features are released Ability to distill complex concepts into understandable presentations for our customers Ability to multitask and work on multiple engagements and results simultaneously Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making Bachelor's degree or relevant work experience required.
Advanced degree or equivalent experience preferred. Advanced knowledge of reporting tools in the areas of data visualization, data analytics, and dashboards. Ability to travel when required. About You We are looking for hardworking, creative consultants who are passionate about what they do!
You should excel at explaining complex concepts in simple terms and understanding customer procedures. You are curious about how things work and love solving puzzles. We look for team members who will suggest innovative ways to develop and deliver technical solutions. You should be a self-starter who can drive ideas from design through implementation. Workday Pay Transparency Statement The annualized base salary ranges for the primary location and any additional locations are listed below. Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants.
Recruiters can share more detail during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday's comprehensive benefits, please click here. Primary Location: USA. CA. Pleasanton Primary Location Base Pay Range: $123,900 USD - $185,800 USDAdditional US Location(s) Base Pay Range: $101,500 USD - $185,800 USD Our Approach to Flexible Work With Flex Work, we're combining the best of both worlds: in-person time and remote.
Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.
Those in our remote " home office" roles also have the opportunity to come together in our offices for important moments that matter. Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records. Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans. Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
Consulting jobs refer to positions where individuals provide expert advice to organizations or individuals in a specific field. These roles are characterized by problem-solving, strategic thinking, and a focus on optimizing business processes or improving organizational performance. Consultants often work for consulting firms or as independent contractors and engage in project-based work, which may involve travel and working with diverse clients. The nature of consulting provides exposure to varied industries and requires strong analytical and interpersonal skills.
