Location: Austin, TX
Company: Linq Services
integrated and user-friendly solutions supported by excellent customer service. Our workforce is talented, loyal, dedicated and highly enthusiastic. This is a fantastic career opportunity for the right individual. CULTURE: We offer challenging work in a team environment.
We respect each other and collaborate for continuous improvement. We are the experts in our product lines and we anticipate the needs of our customers. Our customers say we work efficiently and always strive to provide the proper solution. We have achieved this by building relationships based upon: expertise, patience, attentiveness, clear positive communication, tenacity, and a calm presence. BASIC FUNCTION Responsible
for phone and email support for the web-based products including LINQ ERP and Alio. Evaluates user needs, works with staff to determine solutions, assists customers in implementing those solutions, and performs software training sessions.
Duties and Responsibilities: ---Provide quality, advanced application support with a high degree of customer service, technical expertise and timeliness ---Provide quick, accurate response to customer support calls ---Providing direct support services to customers and our business partners, participate in regional and national conferences, certification training, webinars and phone consulting. ---Work independently under minimal supervision. ---Assist
customers with system setup requirements, paying close attention to state and federal reporting needs.
---Perform content review of user guide documentation. ---Acting as a liaison, including working with other departments or vendors to solve technical issues as needed. ---Acquiring and maintaining expert knowledge of the LINQ ERP and Alio products and the K-12 school business environment. ---Perform other duties and responsibilities as assigned by the management team. ---Assisting with training of new personnel who join the division or partner organizations. DAILY RESPONSIBILITIES INCLUDE: ---Answering customer support calls and emails in timely manner.
---Accurately track all client contact, research, responses with detailed case notes in call tracking system. ---Testing reported software issues for duplication. ---Troubleshooting reported issues and enhancement requests and provide feedback to development regarding bugs and enhancements. ---Work directly with business partners and clients to resolve client specific issues. ---Work closely with fellow product team members. ---Check email at least twice daily and respond to all messages. COMPETENCIES: ---Strong communication and interpersonal skills ---Superior listening skills ---Superior customer service skills ---Strong problem-solving skills and aptitude for learning quickly ---Must be detail-oriented and able to multitask ---Working knowledge of JIRA and Salesforce a plus ---Working knowledge of SQL language and AP Business Objects a plus.
---Intermediate capabilities with Microsoft Office products including Word, Excel, Power Point, Project, and Outlook. ---Familiar with Mac runtime environment. ---Positive, enthusiastic team player who enjoys managing and supporting technical professionals ---Able to work autonomously or as part of a team. ---Comfortable interacting with people at all levels within an organization ---Excellent preparation and presentation skills for both written and verbal presentations ---Able to deal fairly and consistently with all team members and clients ---Able to provide an example for team members and positively promote LINQ to team members, clients, prospects and the external community ---Ability to employ professionalism at all times ---Phone support experience a plus, but not necessary.
---Bachelor's Degree preferred. ---Alio or LINQ ERP knowledge a plus. ---School District Administration a plus. TOTAL REWARDS: Remote working environment Ability to work in a physical office, if near one of our 3 offices (Wilmington, Irvine, and Scottsdale) One America 401k plan with 4% employer matching on total earnings, not just base (100% fully vested) Company Bonus Plan or Target Sales Commission Plan Flexible Open Paid Time Off Plan 10 paid holidays 16 hours of paid volunteer time Blue Cross Blue Shield benefit network (medical/dental/vision) Low-deductible PPO option or HDHP option with employer contributed HSA Dental with child orthodontia 100% Employer paid Short Term Disability/Long Term Disability/Basic Life/Accidental Death & Dismemberment Insurance Health and wellness benefits including gym and Headspace reimbursement Professional development opportunities EOE STATEMENT: We are an equal employment opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Computer/Software Jobs encompass a range of professions focused on designing, developing, testing, and maintaining software systems and applications. These positions, such as software developers, engineers, programmers, QA analysts, and system administrators, often require strong analytical skills, proficiency in programming languages, and an understanding of software development methodologies. Key hallmarks of these roles include problem-solving, continuous learning in a rapidly evolving tech landscape, and collaboration with cross-functional teams to deliver functional and user-friendly software solutions.
Computer/Software jobs are roles focused on the development, creation, and maintenance of computer systems and applications. These positions often require strong problem-solving skills, proficiency in programming languages, and an understanding of algorithms. They range from software developers, who design and build software, to quality assurance analysts, who test and refine programs for optimal performance. Such roles are evolving with technology trends, emphasizing continual learning and adaptation. The field is characterized by a blend of creative and analytical thinking, where professionals work to innovate and optimize the digital tools that have become integral to modern life.
People: Centered Payments, and our team has the unique opportunity to help create a world in which payments make peoples lives easier and better. This is both a tremendous honor and an important responsibility for those who accept the challenge. If you are looking to make a valuable difference for people everywhere - and for yourself - TSYS may be the right place for you.
Net Spend Corporation is seeking a Senior Java Software Developer : Application Development Team to design and develop proprietary software in a highly secure and a heavy transaction: based environment. We are looking for well: rounded developers who have a proven track record of delivering scalable and robust business
applications. The ideal candidate must be capable of designing and developing new functionality as well as consistently producing on: going scheduled maintenance releases.
The developer will be part of an Agile team, developing proprietary software and technology to support our internal teams, external partners, and Net Spend cardholders. Net Spend processes millions of transactions every day using this technology. Our growth and profitability is directly tied to our ability to scale, adapt, and monitor this technology. Net Spend offers a fun, personable atmosphere where creativity, ingenuity and talent are encouraged and rewarded. Responsibilities: Deliver highly scalable and reliable
business applications using J2EE technologies. Maintain a suite of existing applications by implementing new features and fixing critical bugs.
Collaborate with other engineers on code reviews, internal infrastructure, and process enhancements. Ensure that unit and system tests are automated and complete per quality assurance requirements. Optimize performance and scalability as necessary to meet business and financial goals of application and environment. Adhere to current documentation standards and produce necessary documentation for training and compliance. Qualifications Skills/Education/Experience: BS/MS in CS or equivalent preferred, or equivalent work experience.
5+ years of J2EE development experience for proprietary technologies in a fast: paced environment. Strong Java skills and object oriented design experience, including working knowledge of core libraries and design patterns. Significant development experience in a Unix/Linux environment. Experience integrating with databases (preferably Oracle) and middle: tier application server architecture. Excellent verbal and written communications skills and an interest in working in a collaborative team environment. Demonstrated ability to deliver results, prioritize activities, and to manage time effectively.
Experience with Toplink or Hibernate is a plus. Experience with agile development methodologies desired. Preferred experience with JBoss, Weblogic, JMX, rule engine, and SOA. Significant experience with automated test frameworks (Junit and Web Unit). Prefer working experience with 3rd party integrations. Working knowledge of current software security technologies (encryption, authentication, etc. ), and their incorporation into software systems; experience with Atalla is a plus. Prefer experience in card processing and high: transaction processing environment. As provided in Net Spends Background Check policy, eligible candidates may be subject to drug, criminal history, and credit checks, which will be conducted and used in accordance with applicable local, state, and federal laws.
Job: IT : Applications Primary Location: US: Texas: Austin Or
is a leadership position within the engineering team and has significant opportunities for growth. Back-End Developer can sit remote (in Austin, Texas preferred) or work in office. Responsibilities Include: Design and implement new customer facing features and capabilities, up to and including enterprise level deliverables.
Create, analyze, and maintain reliable and secure back-end functionality Design and implement scalability roadmap Integrate data from various back-end services and databases Create user-friendly and intuitive APIs Remain knowledgeable of emerging technologies/industry trends and apply them into operations and activities Requirements: Bachelor of Science in computer
science, software engineering, or related field 8+ years of professional experience as a Software Engineer / Developer Expertise with languages such as Java, PHP, My SQL, SQL, and.
NET Experience running production systems at scale Experience with database applications Familiarity with cloud computing platforms including AWS Expert in server-side development and optimization of data, including database creation and management and debugging Advanced knowledge of object-oriented programming Proven track record of successfully leading large projects involving multiple team members Soft-skills: Excellent time-management and communication skills Takes initiative Problem solver Self- directed and motivated Proactive with communication Drive and desire to learn new things on their own
