Technical Curriculum Specialist | Buffalo, NY

Detailed Information

  • Location: Lancaster, NY

  • Company: Upstate Niagara Cooperative

Our product offerings include milk, flavored milk, yogurt, dip, sour cream, cottage cheese, Italian cheese, and ice cream mix marketed under the Upstate Farms -, Bison -, Milk for Life -, and Intense Milk - brands. The Technical Curriculum Specialist will be responsible for analyzing and documenting job processes throughout the company and assisting in creating related educational content.

Key functions will include performing task analysis', assisting in training others in the process of writing task analysis', creating performance backssments, work instructions, SOP's, job aids, and other supporting material to enhance employee understanding of processes. The specialist will also support

the creation of content and curriculum related to processes and functions within Upstate. The specialist will need to be able to travel to various plant locations and will report to the Director of Workforce Development.

Role & Responsibilities: Analyze job tasks and create work instructions, SOP's, job aides, and other supporting materials to enhance employee understanding of content. Collaborate, support, and assist in training Subject Matter Experts (SME) how to analyze and document job functions. Record and update work processes, SOP's and documentation in company software systems Collaborate with SME's and other stakeholders to ensure that curriculum is accurate, relevant, and up

to date. Coordinate with the workforce development team, site training managers, and SME's to align with, support, and help develop content to meet performance based training initiatives and special projects.

Other duties as assigned. Physical Demands: Must be able to work across multiple shifts. Scope of Responsibility Willing to travel to multiple locations. Qualifications: Training in education, writing, or related fields At least 1 year of experience in writing and/or content development Proficient in various software such as learning management systems, Microsoft Suite Ability to work collaboratively as a team. Excellent communication skills Strong attention to detail and ability to prioritize tasks and relate information in a dynamic work environment.

Preferred Skills Manufacturing experience and familiarity with GMP's, SOP's and other regulations related to food production. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Pay: $26-$30/hr. Upstate Niagara Cooperative, Inc. is committed to equal employment opportunity for all, without regard to race, religion, color, national origin, citizenship, interaction, interactionual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic.

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