Location: New York, NY
Company: Cube Software
performance without changing how teams work. Cube's powerful engine connects into existing spreadsheets and source systems, delivering all of the benefits of enterprise-level FP&A with none of the headaches. To date, Cube has raised over $45M of venture capital from top tier investors such as Battery Ventures and Mayfield.
Together, we're building a culture that challenges and celebrates everyone with a path to grow. That's where you come in! We're happily headquartered in New York City, but are foremost a remote-first company. This means we communicate, collaborate, and connect virtually across different time zones. As we enter our next phase of growth, we believe Cubers are the reason
we win. ABOUT THE ROLE: We're looking for our next Technical Support Specialist to identify and resolve complex customer issues. As Cube's front line of technical support, we work with FP&A professionals from all industries to help them solve problems and meet deadlines.
WHY YOU SHOULD JOIN OUR SUPPORT TEAM: On the team, you'll own communication, analysis, and documentation of customer support requests. You will also work closely with our Support Engineers to identify bugs and escalate product issues. We want you to collaborate with team members across the organization to foster an environment of continuous learning and improvement. It's important you can identify gaps in our Knowledge
Base content and help in the creation of updated content. You'll drive product improvement by working cross-functionally with Product and Engineering teams to address common customer pain points.
HOW YOU'LL ONBOARD: After your first 30 days, you will. Have finished Cube product training and basic FP&A training Understand the basic concepts of troubleshooting Cube issues Have worked directly with FP&A professionals on Technical Support inquiries, including CFOs from a variety of companies After 60 days, you will. Have handled Technical Support Emails and Live Chats, working closely with Support resources as needed Have assisted with a full Cube Implementation in order to understand the customer onboarding process better Have contributed to both internal and external Knowledge Base improvements After 90 days, you will.
Be an expert in common troubleshooting techniques for the Cube product Act as a technical resource for other teams in the Customer Success organization Collaborate with your team members to find solutions for complex customer pain points WHAT YOU'VE ACCOMPLISHED. SO FAR: You are known for superb technical support experience - You've worked with countless customers in their environment to help solve a variety of technical roadblocks. You embody a Customer Service mindset - You're empathetic to customer issues and understand the need to do what's necessary to help customers be successful.
You've achieved advanced experience with Microsoft Excel - You've used Excel for more than just " Sum" and " Average" you know how to analyze data in a spreadsheet thoroughly. You've demonstrated outstanding analytical and problem-solving expertise - You think outside the box and use all resources available to you, both internal and external when faced with a new problem. You thrive in a high-volume Technical Support team - You work well under pressure and are capable of multi-tasking to meet customer demands and expectations.
COMPENSATION RANGE FOR US-BASED ROLE: The base salary range for this role is $54,165-$73,281 USD. Important considerations when reviewing our ranges: We use a wide variety of market data points to come up with a thoughtful and comprehensive compensation package. Our team takes the following into consideration: Your past achievements and scope of ownership/influence that you expressed in your interview process. The stage of our company. We're early in the growth of our organization, and we place a heavy earnings potential on our equity.
Your current location. The fact is, it costs more for the basics in some places than others, and we adjust accordingly for that. These ranges are posted for US employees only. Only base salaries are posted. For commission-based roles, please inquire with your recruiter during your first call. Why you'll love it here: Cube promotes work-life balance by placing value in ownership over hours. We make iterative process changes based on real and measurable metrics. We encourage a culture of clear and effective communication through honest feedback, detailed documentation, and supportive mentorship.
Cube is an equal-opportunity employer. Diversity is what drives our success - it's at the core of how we hire, communicate, and work. Our Company Values: Nimble - Our flexibility is an asset. It means we're always learning, staying receptive to feedback, and making changes quickly. We learn from our customers just like they learn from us. Simple - We're thoughtful and make decisions that favor quality over quantity. Focus is our focus. To quote Einstein, " If you can't explain it simply you don't understand it well enough. " Simplicity is also synonymous with clarity in our context-there are many things we could focus on, but prioritizing and communicating clearly will make a huge impact on us.
Joyful - Our product elevates people in unsung rolesas a company, we want to create joyful experiences for our customers, teammates, candidates, and community, by creating connections and taking time to celebrate the impact we make. Human - We're a group of humans building products for humans. The way we operate, communicate and collaborate is thoughtful and empathetic. Impactful - We're not satisfied with doing what's expected. We strive to go above and beyond, taking the lead to make a meaningful difference for our customers As a Cuber, you'll have access to: We celebrate Flex Days!
We have days built in throughout the year when everyone at Cube takes off to recharge and enjoy a long weekend. Our flexible paid vacation & sick/mental health time guidelines help you get the time/space you need. We provide medical, vision, and dental insurance options with a nationally recognized provider, including FSA/HSA options, and One Medical membership. You'll be a part of an earlier-stage, high-growth company where all teammates have an opportunity to learn and grow.
We encourage participation in Employee Resource Groups such as our Gender Equity Group and more. You are welcome at our table! We take time to celebrate our accomplishments-it's all too easy to forget this when you're moving fast. We slow down & reflect on our achievements and share those in Slack! We offer equity in the form of incentive stock options to all employees of Cube, as we want you to be connected to the success of the company. We offer a 401(k) program for our US employees-you can start contributing immediately! We've partnered with one of the top 401k firms for companies our size. In fact, they're a customer! #LI-LC1
of improvement. Additionally SRE's will keep an ever-watchful eye on our systems capacity and performance. Much of our software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. On the SRE team, you'll have the opportunity to manage the complex challenges of scale which are unique to Google Cloud, while using your expertise in coding, algorithms, complexity analysis and large-scale system design.
SRE's culture of diversity, intellectual curiosity, problem solving and openness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences and perspectives. We encourage them
to collaborate, think big and take risks in a blame-free environment. We promote self-direction to work on meaningful projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.
With your technical expertise you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. The US base salary range for this full-time position is $112,000-$162,000 bonus equity benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position
across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google. Minimum qualifications: Bachelor's degree in Computer Science, a related field, or equivalent practical experience. Experience with data structures/algorithms and software development in one or more programming languages.
Preferred qualifications: Master's degree in Computer Science or Engineering. Responsibilities Write product or system development code. Review code developed by other engineers and provide feedback to ensure best practices (e. g. style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.
Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Requisition #: 122783297567630022pca3lyuhf
algorithms, p2p, or applied cryptography Deep knowledge of Ethereum and the EVM Broad understanding of the Ethereum roadmap Understanding of different blockchain designs and their cryptography Strong understanding of distributed systems and computer science fundamentals
platforms and technology solutions for Compliance, External Vendors, Operations and other stakeholders and providing an opportunity to participate in all aspects of the application development lifecycle including participation in requirements analysis, application development, devising unit test cases, leading and mentoring teams, driving the technical direction of our projects while working closely with the project managers, business analysts and business users.
The ideal candidate will have a familiarity or strong interest in financial industry and strong hands-on experience in full-stack development using the modern technology stack. The candidate must have excellent programming and
data management skills. Responsibilities: Lead and manage a team of developers, providing technical guidance and mentorship Collaborate with stakeholders to understand project requirements and translate them into design and technical solutions Design, develop, and maintain high-quality software applications across the full stack, utilizing Python, React JS, Node JS, and Web Services Ensure the timely and successful delivery of projects by monitoring progress, identifying risks, and implementing mitigation strategies.
Ideal candidate is comfortable working in a fast-paced, creative and collaborative environment Conduct code reviews and provide constructive feedback to maintain code quality
and adherence to best practices Stay up to date with industry trends and emerging technologies and recommend innovative solutions to enhance our development processes Collaborate with cross-functional teams Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field 8+ years or equivalent of programming experience Proven experience as a Senior Software Engineer or similar role, with a track record of successfully delivering complex software projects Strong understanding of programming design concepts, data structures, and algorithms Strong proficiency in Python programming language and a deep understanding of its best practices and design patterns Strong knowledge of relational databases, and other data storage solutions, experience with SQL (MS SQL Server preferred) Familiarity with front-end libraries/frameworks (React JS with Redux preferred) Understanding of the API development with HTTP, REST and JSON (fastapi preferred) Hands-on knowledge of AWS tools and products such as EC2, S3, SQS, MSK/Kafka, Lambda Functions, Elastic Search, etc.
Strong troubleshooting and analytical skills; Detail oriented Strong cultural fit - teamwork, proactive/self-starter, results oriented and integrity Experience working with Docker, Kubernetes and Terraform are preferred Experience with Agile/Scrum methodologies Knowledge of No SQL database systems The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role.
We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future. We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees.
Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave. Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law. This job is not eligible for bonuses, incentives or commissions.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, pregnancy, interactionual orientation, gender identity, national origin, age, protected veteran status, or disability status. For more details: jobs-search. org/software-engineer_new-york-r782074/software-engineer-enterprise-engineering-new-york_i1985953477
who embodies our core values and is eager to take on challenges with a positive attitude. You will be responsible for the installation, maintenance, and troubleshooting of advanced Lutron and A/V systems across various prestigious locations nationwide.
The ideal candidate takes pride in their work, enjoys solving problems, and is both technology savvy and handy with a hammer. As a perk, this person will embrace travel to diverse and interesting locations nationwide. In other words, this person will not only work in Philadelphia where our primary office is located, but will frequently work in the most prestigious homes of Manhattan, The NJ Shore, Miami, and beyond. Experience & Qualifications:
Minimum 2 years industry-specific experience of programming, designing, and/or installing lighting controls, A/V equipment, TVs, speakers, networking equipment, and motorized shades Basic understanding of low-voltage wiring, A/V wiring, cabling Excited to travel to and work in diverse and interesting job sites nationwide Proven experience in programming Lutron and A/V systems Basic carpentry and general handyperson skills required A strong desire to delight our clients and provide the very best customer service Excellent communication, problem solving, and analytical skills Knowledge of Savant, Sonos, Wifi networks a plus Ability to lift 75 pounds, climb a 12-foot ladder, and perform manual work
Drivers license is required Day-to-Day Duties & Responsibilities: Program and install home automation systems Design solutions for clients’ needs Work with sales person when needed to develop solutions Diagnose and troubleshoot issues Clean job sites upon work completion Represent Springboard Automation on job sites Who We Are: Springboard Automation helps luxury homeowners realize beautiful possibilities, seamlessly integrating technology into the home.
We offer a fun and healthy work environment, competitive pay, a full benefits package including health insurance, 401k match, and plenty of room for continued growth and advancement. Maintaining a great culture and happy customers are our top priorities, and we're looking for positive, professional, results-driven individuals to join our incredible team.
In every aspect of our work, we strive to embody our core values that defines us: Go Above and Beyond to exceed expectations, Say it Positive by maintaining optimism in all situations, Be a Trusted Resource to guide clients to the best solutions, Own the Problem with empowered resolution, and Maximize Employee Happiness by fostering a fulfilling work-life balance. This ethos is not just our standard; it's our commitment to excellence in delivering unparalleled experiences in luxury home automation.
Think you're the perfect fit? Step up and join our dynamic team for a fulfilling role at the forefront of luxury residential A/V integration. The first step is to fill out this personality test, then cut and paste the results in with your application. Have fun, we can't wait to meet you! /personality/test Powered by Jazz HR
