Location: Ballston Spa, NY
Company: Ttec Holdings
your application? Drop by every Wednesday from 10am to 3pm at 101 State Farm Place, Malta, NY 12020, suite 200, and our recruiters will help you with every step of your application! What You'll be Doing Do you have a passion for helping others and giving them peace of mind?
You'll have ownership over resolving escalated or complex concerns from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one. During a Typical Day, You'll Be the face and smile of the operations Answer incoming communications from
customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role At least 1 year of customer service experience High school diploma or equivalent Recognize, apply and explain your product or service knowledge Great written and verbal communication skills in Spanish-English Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits Pay rate starts at $19.92 per hour plus performance bonus
opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit www.
mybenefits. for more information. A Bit More About Your Role We'll train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions. We trust you already have the necessary ingredient that can't be taught - a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team.
About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. Associated topics: call center, call center associate, clerk, client service, customer care specialist, internship, representante de servicio al cliente, representative, service agent, service specialist
Doing Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex concerns from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll Be the face and smile of the operations Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months or more of customer services experience High school diploma or equivalent Recognize,
apply and explain your product or service knowledge Great written and verbal communication skills in Spanish-English Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits Pay rate starts at $19.92 per hour plus performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit www.
mybenefits. for more information. A Bit More About Your Role We'll
train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions.
We trust you already have the necessary ingredient that can't be taught - a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Associated topics: associate, clerk, client, customer care representative, customer service representative, product support, rep, representative, service agent, technical assistant
Doing Do you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex concerns from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.
During a Typical Day, You'll Be the face and smile of the operations Answer incoming communications from customers Conduct research to provide answers for customers to resolve their issues What You Bring to the Role 6 months or more of customer services experience High school diploma or equivalent Recognize,
apply and explain your product or service knowledge Great written and verbal communication skills in Spanish-English Computer experience What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits Pay rate starts at $19.92 per hour plus performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit www.
mybenefits. for more information. A Bit More About Your Role We'll
train you to be a subject matter expert in your field, so you can provide exceptional service whether through voice, chat or email interactions.
We trust you already have the necessary ingredient that can't be taught - a caring and supportive nature to shine through as you help customers. You'll also have a chance to make great new friends within the TTEC community and grow your career in a dynamic, family-friendly atmosphere. You'll report to Team Lead. You'll contribute to the success of the customer experience and the overall success of the team. About TTEC Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Associated topics: answer, call center representative, csr, customer care associate, intern, product support, representante de servicio al cliente, service, service specialist, telephone service representative
include interacting closely with clients to provide innovative tax planning, consulting, and compliance expertise; providing primary and secondary review of complex tax returns; developing and managing staff; and working closely with partners and staff on client management, practice development, and business development activities.
Job Duties: Manage, direct, and monitor multiple client services teams on client engagements; plan, execute, direct, and complete tax projects in a wide variety of industries; provide tax planning, consulting, and compliance expertise to clients; and manage to budget. Manage, develop, train, and mentor staff on tax projects and backss performance for engagement
and year-end reviews. Deliver a full range of State and Local Tax services including tax return preparation and review, tax research, preparation of technical memorandums, drafting client correspondence, and counseling client in defending against state audits.
Conduct primary and secondary review of complicated State and Local tax returns. Review multi-disciplinary, multi-state reviews that analyze income, franchise, sales and use, payroll, valorem taxes, and others to identify optimal filing options, exemptions, credits and incentives, and corporate structures that can reduce the client's tax burden. Other duties as assigned. Education: Bachelor's degree in Accounting Certifications:
CPA Experience: A minimum of 3 years of progressive State and Local Tax consulting and/or compliance experience in public accounting or a combination of corporate and public accounting experience.
State Income/Franchise Tax experience is mandatory, and must be eager to work on a variety of SALT issues. Knowledge, Skills & Abilities: Excellent analytical, technical, and tax accounting/technology skills with proficiency in US GAAP, tax compliance, corporate consolidated returns, and combined state tax returns. Ability to manage and develop staff in a highly interactive team environment. Strong leadership, business development, recruiting, training, coaching, and mentoring skills, coupled with excellent written, interpersonal, and presentation skills.
The base salary range for this position in Manhattan / New York City only is between $86,400 & $116,900. #LI-JD2 #J-18808-Ljbffr
to build a world-class product Qualifications: 8+ years experience in hands-on software development preferably in a product company Hands-on experience in software architecture, design and development in a Cloud Saa S environment Solid understanding of cloud-native architecture, microservices, CI/CD, Git Ops, APIs, Docker, Kubernetes, Kafka, Java, Spring Framework, Python, and AWS services Strong experience in Observability solutions using Grafana, Honeycomb and Open Telemetry
