Client Service Associate (Teller) 20 hours - Boulder, CO | Boulder, CO

Banking jobs refer to a variety of roles within the financial industry, focused on the management, investment, transfer, and lending of money. These positions range from tellers and customer service representatives to investment bankers and financial advisors. They are characterized by their formal and regulated work environment, a strong focus on customer service and financial transactions. Operating within the core of the economy, banking jobs often require a blend of analytical skills, attention to detail, and a deep understanding of financial markets and products. Career growth and stability are common, with opportunities to specialize in areas like derivatives, asset management, or compliance.

resources alongside unparalleled personal attention. At Vectra, we think creatively to shape custom financial solutions for those raising a family or creating the next great local business. We are passionate about our business, and we are passionate about success.

At Vectra, we're committed to making our company a great place to work and grow your career. We seek dedicated employees whose diversity, talent, drive and innovative ideas add value to our customers, our colleagues and to our communities. At Vectra, we actively listen to our employees and our customers, initiate contact, provide solutions, and proactively focus on building relationships - not increasing transactions. We do

this by offering technology and resources typically only found within larger banks and combining those resources with an exceptional level of service more commonly associated with community banks and smaller financial institutions.

We personify this difference through our tagline: Big Enough to Count / Small Enough to Care. With benefits starting on day one, over 11 bank holidays, and a company committed to career growth and advancement, Vectra is dedicated to being an employer of choice in our industry and community. At Vectra Bank, the possibilities are endless - come for a job, stay for a career. We are looking for a Full Time Client Service Associate (Teller) to provide top notch

customer service to our clients and customers at our Boulder Canyon branch.

If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you! Essential Functions: Responsible for accurately processing debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record. Identifies and addresses clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activation ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.

Resolves clients' problems either through direct personal action or referral to alternative branch or bank resources. Identifies and maximizes cross-sell banks opportunities through exploring needs. Other duties as assigned.

hardworking candidates who want to make a difference in their community and work for a company where their opinion counts. We want our employees to be proactive, resourceful, communicative, efficient, and to provide key input into the future success of our team.

If your goal is to build a career with impact and influence, consider joining the dedicated team at Flatirons Bank. WHO WE ARE Flatirons Bank is a full-service independent bank dedicated to serving the financial needs of individuals, businesses, and nonprofits in Boulder County. With locations in Boulder and Longmont, we provide personalized banking experience, making all our decisions locally. Since our inception over two decades

ago, our goal has been to bring more to banking in Boulder County. We take pride in developing personal relationships with our clients while maintaining the highest level of professional service.

Our suite of services includes Personal and Business Banking services, Professional Services Banking, Treasury Management, Mortgage Lending, and Commercial Real Estate Lending solutions. Flatirons Bank not only provides personalized and innovative banking solutions for our clients, but our employees also personally contribute to making a difference in the Boulder County community through a variety of nonprofit organizations. Flatirons Bank’s headquarters location in Boulder was the first in the

county to achieve LEED Gold certification upon its opening in 2009.

The Bank actively works towards being a community leader that balances purpose with profit by considering the impact of its decisions on its stakeholders: employees, clients, vendors, community, and the environment. By working at Flatirons Bank, you are helping your neighbors and local businesses thrive. Website www. flatirons. bank Contact ROLE AND RESPONSIBILITIES The Associate Relationship Banker position serves an important client-facing role for the Bank. With client service duties, sales, and operational responsibilities, the individual in this position will be a face of the Bank and will have regular interaction with current and prospective clients.

This role is designed for individuals with client service, sales and cash handling experience looking to have a career in banking. This position is a floating role for our Boulder and Longmont locations. The specific responsibilities are further outlined below: Client Service Performs Teller duties, cashes checks, savings withdrawals, and issues cashier’s checks; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing.

Responsible for providing a high-quality client experience for new, existing, and prospective clients. Effectively communicates the value of Flatirons Bank to clients in order to market, deepen, and grow relationships. Cross-sells the Bank’s products and services (primarily deposit related products and services) and refers clients to appropriate staff as appropriate. Manages a small book of business by actively connecting with clients to build lasting relationships. Operations Support Makes decisions regarding the opening of new accounts; assigns account numbers; obtains and properly files all required CIP and other required documentation; verifies credit and/or account history as appropriate.

Provides support to all assigned areas of branch operations where service or assistance is needed, including new accounts, teller, operations, and safe deposit. Performs other duties related to branch operations on a daily basis. Reconciles internal accounts on a rotating basis, which includes researching and resolving outstanding items. Provides online banking support to new and existing clients. May process ATM Access card requests, DDA lines of credit (Overdraft Protection), credit card, and debit card applications.

Adheres to Bank policies, government regulations and legal requirements. Performs other operational duties as required. EDUCATION / EXPERIENCE / SKILLS These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual experience and abilities may result in some deviation from these guidelines. High School Diploma.

Cash handling skills. Strong customer service skills. One year of related experience and/or training preferred. Experience, knowledge and training in branch operation activities, terminology and products and services relating to retail and commercial account customers preferred. Intermediate computer skills using Microsoft Office products. Experience with bank accounting and new account documentation software programs preferred. Basic math skills including the ability to accurately complete cash transactions, balance accounts, calculate interest, etc. Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and communicate clearly to customers and employees.

Ability to regularly address and resolve problems involving multiple facets and variables in non- standardized situations. Effective organizational and time management skills. Ability to work with minimal supervision while performing duties. Ability to work between Longmont and Boulder locations. COMPETENCIES Quality focus Must take ownership of issues Helpfulness Must be able to follow standard practices Friendly Career minded WHAT WE OFFER COMPENSATION AND BENEFITS The position’s pay range is $18 - $22/hour based on experience The position role may be eligible for additional compensation based on performance metrics as defined by the Bank Medical, dental and vision insurance Short-term and long-disability insurance Employer paid life insurance Employer-matching 401K Guaranteed Safe Harbor Match Discretionary Yearend Profit-Sharing Match 401K Profit Sharing Plan Health Savings Account with company contribution Health Reimbursement Arrangement Paid-time off (PTO) Volunteer time off Paid parking REPORTING Supervision Received Directly: VP Branch Banking & Client Relations Indirectly: Assigned Operations Associate, Bankers, and Support Staff Supervision Exercised Directly: NA Indirectly: NA

with operations in Oklahoma, Texas, Arizona, Arkansas, Colorado, Kansas, Missouri, Tennessee and New Mexico. The company began more than 100 years ago in Tulsa and has successfully diversified into a variety of industries, businesses and geographies.. Bonus Type Discretionary Summary Are you looking to join a company where people truly care about making a difference?

BOK Financial is committed to achieving more together by bringing passion and customer focus to the business. Join us today as a Personal Banker I. Job Description The Personal Banker I provides the best client experience possible for BOKF's clients. They are empowered and responsible for providing a superior experience on

every interaction in a manner that builds a permanently engaged client. Interactions include providing answers or solutions on account activity, teller transactions, digital banking products, debit cards and a variety of other products or processes.

The Personal Banker will be able to effectively and efficiently handle client interactions and exceed client expectations. In addition, they will provide a level of support that makes clients feel assured that their needs have been completely and accurately resolved. The Personal Banker may interact with clients in a variety of ways including in person, via phone and may utilize chat, email or other digital communication channels. Team Culture

We're passionate about what we do and it shows. Working with our peers across the bank to help our clients achieve their financial goals is rewarding.

We've created a fun, safe space for you to brainstorm, ask questions, and find solutions. Everyone is encouraged to share their ideas for positive change, no matter what role or level. We support and lift one another up and help each other become better. Recognition, integrity and the desire to help others are our winning combination. How Youll Spend Your Time: You will be responsible for delivering exceptional client experience to build, expand, and retain long: term client relationships. While providing consultative conversations to existing and prospective clients you will backss their financial needs and offer bank products and services to help clients accomplish their financial goals.

: You will open a full range of retail products, including loan products, for new and existing clients by making recommendations during routine banking center service and teller transactions. You will educate new and existing clients about bank services that provide additional convenience such as online banking, Bill Pay, E: Statements, and mobile and ATM deposit capabilities. : You will resolve a variety of simple to moderate client problems while ensuring the highest level of client experience and satisfaction.

: You will provide a variety of teller transactions for clients (i. e. cashes checks, processes checking and savings account withdrawals and balances within standards, etc. ) while seeking opportunities to deepen client relationships and identify opportunities to help clients meet their financial goals. You will comply with internal control, audit, security, and compliance policies and procedures and laws and regulations. You will participate in professional development through training, engaging in self: improvement initiatives and skill: building activities to enhance product knowledge, systems knowledge, sales, and client relations skills.

This will also be accomplished by actively participating in coaching and feedback sessions by setting goals and achieving re