Location: Brooklyn, NY
Company: Disability Solutions
to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
Join us! Job Description: This role is responsible for working full-time within a financial center to uncover the personal banking needs of both individual and small business clients, either by phone or in person, by offering appropriate financial solutions and services as well as connecting them to specialists.
The Senior Banker will focus the majority of their time working with financial center teammates to deepen client relationships through platform services and supporting clients with self-service and transactional activities where needed. They report to the Financial Center Managers to ensure adherence to operational compliance policies and procedures. Senior Bankers work in assigned
financial centers and partner closely with financial center employees as part of one team that delivers exceptional client care.
The Senior Banker will not provide investment and liability management advice and solutions. They proactively connect with clients through outbound calls, and execute consistent follow-up routines to meet their needs. Employees in this role must have the ability to effectively balance financial center performance, operational risk, and client relationship care. This is a 40-hr work week position. A Senior Banker (responsibilities): Partners daily with financial center teammates to deliver the full suite of advice to help every client navigate their unique life priorities Engages with clients in the lobby to assist, educate and train clients on how to conduct simple transactions through self-service technologies Leverages available resources, technologies, and processes (such as our Client Management Process and Building Relationships with Clients) to optimize the client experience and serve our clients with operational excellence and accuracy Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations You're a person who (required skills): Has a minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment.
In lieu of this requirement, has previously held the role of Relationship Manager (RM), Advisor Development Program (ADP) RM, Credit Solutions Advisor (CSA I), or Relationship Manager Business Owner Specialist (RMBOS) at Bank of America for a minimum of six months Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client Collaborates effectively to get things done, building and nurturing strong relationships Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
Is confident in identifying solutions for helping new and existing clients based on their needs. Has strong written and verbal communications skills. Is able to communicate effectively and confidently, and is comfortable engaging all clients (in-person and by phone). Has the ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances. Applies strong critical thinking and problem-solving skills to meet clients' needs.
Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously. Is a commissioned notary or can successfully obtain a notary commission in the state you work within four months of start date in role (six months for employees with a work location of NV, eight months for employees with a work location of CA, NY or PA). Can be flexible to work weekends and/or extended hours as needed. You'll be more prepared if you have (desired skills): An associate's degree or bachelor's degree in business, finance, or a related field.
Experience working in a financial center where goals were met or exceeded. Retail and/or sales experience in a salary plus incentive environment. Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded. Experience with financial information, spreadsheets and financial skills. Knowledge of banking products and services. Strong computer skills including MS applications and previous experience utilizing laptop technology. Shift:1st shift (United States of America)Hours Per Week: 40
by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.
Are you ready for a rewarding career? Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular. Come and join our community! Brooklyn Ralph Avenue NY The Teller position is primarily responsible for the accurate processing of paying and receiving transactions while providing courteous, timely, and informative service to ensure that the customer feels completely
satisfied. Emphasis is placed on identifying clients’ needs and ensuring customers receive a positive impression of the organization. In this position, you will: Operations Effectively execute teller banking transactions in accordance with Popular’s policies and procedures and in adherence to legal and regulatory requirements Process payment and receipt of transactions for all product types and services accurately, courteously, and in accordance with established policies and procedures Reference the client by name in all transactions to provide personalized service Maintain minimum amount of cash in teller’s area and ensure cash is secured according to policies, security/safety measures Re-stock
and balance assigned cash drawer, ATM(s), cash recycler(s), vault(s) as required Assist in the processing of night depository bags and currency, and ATM settlements as required Be responsible to act in accordance of all bank policies and regulation to ensure the branch passes backssment and audits Sales Work with branch manager and supervisor to attain or exceed individual goals Confidently build effective, trust-based relationships with clients by listening and uncovering their needs to gain in-depth knowledge of client’s financial life priorities in order to deepen customer relationship and refer the products/services that are most appropriate for their situation Support marketing campaigns and product launches, modifying sales techniques and leveraging marketing tools and branch technology to achieve results Educate clients on self-service capabilities and encourage use of digital service channels/banking options (e.
g. smart ATM, online and mobile banking, online transfers, People Pay, Mobile Cash, Bill Pay, Digital Wallets, etc. ) Interact and work closely with the management team to stay abreast of any new developments and initiatives in the bank Best in Class Customer Experience Promote environment of ongoing customer feedback and continuous improvement Effectively respond to customers requesting to update or close their accounts, determining reason for dissatisfaction, and offer possible alternatives; process account maintenances in a compliant manner Attentively listen to the customer to address any questions or problems the client may have; proactively prevent and resolve any customer problems or issues Risk Management Support the management of compliance functions including reconciliations, audits (internal/external), reporting, controls, records management, opening/closing procedures, ensuring all security procedures are strictly adhered Promote the branch's active involvement within the community and report all CRA related activities to supervisor Proactively identify fraudulent or forged documentation and/or activity and report such activity to the respective supervisors Maintain confidentiality of customer information and adhere to bank policies and procedures at all times To be considered, you will need: Minimum Required: High School Diploma or equivalent along with anticipation of continuing education towards degree combined with six months cash handling and or retail sales experience #LI-Onsite Salary Range Information Our base salary for this position located in New York City generally ranges between $20.00 and $22.00 hourly, depending on business need and on your qualifications and experience.
Base salary does not include incentive compensation, commission, or any other type of remuneration or benefits. Base salary may vary if position is based in other geographic locations. Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. If you have a disability and need assistance with the application process, please contact us at xyz X@.
This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide reasonable accommodations. Any other correspondence will not receive a response. As a leading financial institution in the communities we serve, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances.
By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you are a California resident, please click here to learn more about your privacy rights.. Popular is an Equal Opportunity Employer Learn more about us at and keep updated with our latest job postings at jobs. /usa/. Nearest Major Market: Brooklyn Nearest Secondary Market: New York City Job Segment: Compliance, Law, Legal
offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; this is why we value their diverse skills, experiences and backgrounds.
Are you ready for a rewarding career? Over 8,000 people in Puerto Rico, United States and Virgin Islands work at Popular. Come and join our community! Brooklyn Ralph Avenue NY The Teller position is primarily responsible for the accurate processing of paying and receiving transactions while providing courteous, timely, and informative service to ensure that the customer feels completely
satisfied. Emphasis is placed on identifying clients’ needs and ensuring customers receive a positive impression of the organization. In this position, you will: Operations Effectively execute teller banking transactions in accordance with Popular’s policies and procedures and in adherence to legal and regulatory requirements Process payment and receipt of transactions for all product types and services accurately, courteously, and in accordance with established policies and procedures Reference the client by name in all transactions to provide personalized service Maintain minimum amount of cash in teller’s area and ensure cash is secured according to policies, security/safety measures Re-stock
and balance assigned cash drawer, ATM(s), cash recycler(s), vault(s) as required Assist in the processing of night depository bags and currency, and ATM settlements as required Be responsible to act in accordance of all bank policies and regulation to ensure the branch passes backssment and audits Sales Work with branch manager and supervisor to attain or exceed individual goals Confidently build effective, trust-based relationships with clients by listening and uncovering their needs to gain in-depth knowledge of client’s financial life priorities in order to deepen customer relationship and refer the products/services that are most appropriate for their situation Support marketing campaigns and product launches, modifying sales techniques and leveraging marketing tools and branch technology to achieve results Educate clients on self-service capabilities and encourage use of digital service channels/banking options (e.
g. smart ATM, online and mobile banking, online transfers, People Pay, Mobile Cash, Bill Pay, Digital Wallets, etc. ) Interact and work closely with the management team to stay abreast of any new developments and initiatives in the bank Best in Class Customer Experience Promote environment of ongoing customer feedback and continuous improvement Effectively respond to customers requesting to update or close their accounts, determining reason for dissatisfaction, and offer possible alternatives; process account maintenances in a compliant manner Attentively listen to the customer to address any questions or problems the client may have; proactively prevent and resolve any customer problems or issues Risk Management Support the management of compliance functions including reconciliations, audits (internal/external), reporting, controls, records management, opening/closing procedures, ensuring all security procedures are strictly adhered Promote the branch's active involvement within the community and report all CRA related activities to supervisor Proactively identify fraudulent or forged documentation and/or activity and report such activity to the respective supervisors Maintain confidentiality of customer information and adhere to bank policies and procedures at all times To be considered, you will need: Minimum Required: High School Diploma or equivalent along with anticipation of continuing education towards degree combined with six months cash handling and or retail sales experience #LI-Onsite Salary Range Information Our base salary for this position located in New York City generally ranges between $20.00 and $22.00 hourly, depending on business need and on your qualifications and experience.
Base salary does not include incentive compensation, commission, or any other type of remuneration or benefits. Base salary may vary if position is based in other geographic locations. Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary. If you have a disability and need assistance with the application process, please contact us at xyz X@.
This email inbox is monitored for such types of requests only. All information you provide will be kept confidential and will be used only to the extent required to provide reasonable accommodations. Any other correspondence will not receive a response. As a leading financial institution in the communities we serve, we reaffirm our commitment to always offer essential financial services and solutions for our customers, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances.
By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events. If you are a California resident, please click here to learn more about your privacy rights..
Service Representative (CSR) and Teller, providing Branch Management with the ability to deliver quality customer service at an enhanced level. The Universal Banker opens new accounts, processes monetary transactions, explains to customers the products and services that Apple Bank has to offer, resolves customer issues and builds relationships with customers based on trust.
The Universal Banker recommends solutions based on customer needs, offering suitable bank products and services and will refer the customer to a licensed representative of ABS Associates of NY, Inc. when appropriate. This position acts as a full service, single point of contact at select branch locations. ESSENTIAL
DUTIES AND RESPONSIBILITIES Provides exceptional customer service by engaging clients in a friendly and professional manner. Handles all aspects of teller operations.
Processes transactions accurately, efficiently and in accordance with established policies and procedures. Establishes, retains, and deepens relationships with existing and potential customers to achieve team sales goals and provide quality customer service. Supports sales objectives and campaigns by recommending suitable bank products and services as well as making appropriate referrals to ABS Associates of NY, Inc. Maintains a detailed level of knowledge of banking products and services. Communicates all disclosures, rules
and regulations covering transactions, as well as FDIC protection to customers upon the opening of new accounts.
Meets all Teller and Customer Service Representative referral goals. Ensures accurate new account record keeping practices and performs corrective follow up on incomplete, incorrect, or outstanding signatures, social security numbers and identification in accordance with the Bank's CIP program. Proves daily transactions within a reasonable time frame; safeguards cash and negotiable instruments assigned. Complies with all audit, regulatory, and security procedures, adhering to the Bank's Code of Conduct. Performs additional duties as needed or requested.
Displays willingness to be cross-trained in other branch functions. Assists with the preparation and completion of reports. Assists with the opening and closing of vault, safe, and ATM machine. Assists with the training of newly hired Tellers, Customer Service Representatives, and Universal Bankers. Maintains technical and professional knowledge by attending educational workshops. Ensures the customer area is kept orderly and properly supplied (deposit and withdrawal tickets, ATM envelopes, changing the rate boards, dates on writing desks, etc. ) Works weekends and extended hours or at neighboring branch locations when needed.
SKILLS, EDUCATION, AND EXPERIENCE High School Diploma or GED required. Must have 1 year of experience each in the Teller and Universal Banker positions or prior banking experience required. Possesses detailed knowledge of the bank's products and services Showcases an ability to problem solve and provide solutions to customer issues. Exhibits an ability to present a confident and professional demeanor to customers. Displays excellent listening, communication (verbal & written) and interpersonal skills. Demonstrates strong organizational skills and must be accurate.
Self-motivated and ability to multitask effectively; detail oriented. Displays professional telephone skills. Displays sound judgment and discretion when utilizing confidential information. Possesses a strong work ethic, positive attitude, and computer skills. Apple Bank offers Medical/Dental, Vision, 401k and Tuition Reimbursement to full time employees. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.
to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.
Join us! Job Description: This role is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources such as mobile banking, online banking, or ATM.
This role also accurately and efficiently processes cash transactions for clients as needed. Relationship bankers have deep conversations with clients to gain in-depth knowledge of their financial and life priorities. A Relationship Banker (responsibilities): --- Executes the bank's risk culture and strives for operational excellence--- Builds relationships with individual clients to meet their financial needs--- Follows established processes and guidelines in daily activities
to do what is right for clients and the bank, adhering to all applicable laws and regulations--- Grows business knowledge and network by partnering with experts in small business, lending and investments--- Manages financial center traffic, appointments and outbound calls effectively--- Drives the client experience--- Manages cash responsibilities You're a person who (required skills): --- Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client.
--- Collaborates effectively to get things done, building and nurturing strong relationships. --- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives.
--- Is confident in identifying solutions for new and existing clients based on their needs. --- Communicates effectively and confidently, and is comfortable engaging all clients. --- Has the ability to learn and adapt to new information and technology platforms. --- Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking). --- Applies strong critical thinking and problem-solving skills to meet clients' needs.
--- Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations. --- Efficiently manages your time and capacity. --- Focuses on results, while acting in the best interest of the client. --- Can be flexible to work weekends and/or extended hours as needed. You'll be more prepared if you have (desired skills): --- Experience in financial services and knowledge of financial services industry, products and solutions. --- One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals.
--- Six months of cash handling experience. --- Bachelor's degree or business relevant associate degree such as business management, business administration, or finance. Skills Used in this Role: --- Customer Service--- Risk Management--- Consumer Products and Solutions--- Overcoming Objections--- Risk Management--- Cash Management--- Demonstrating Technology--- Relationship Management--- Active Listening--- Learning Agility--- Problem Solving--- Critical Thinking--- Multitasking Shift:1st shift (United States of America)Hours Per Week: 40
