Cage Supervisor | Fresno, CA

Detailed Information

  • Location: Friant, CA

  • Company: Table Mountain Casino Resort

and issues promptly and professionally. ---Uphold and enforce all governmental, Casino-wide and Cage policies, procedures and processes. ---Uphold and enforce the safeguarding of confidential information and Cage assets. Monitor and control items received and released, as well as individual access, in and out of the Cage.

---Verify various Cage transactions, activities and processes for accuracy and proper execution and reporting. ---Service and maintain functionality of Cage equipment including ATMs and kiosks, and immediately report when repair work is needed. ---Ensure timely reporting and documentation of daily activities and irregular events to Shift Managers and above. ---Provide

recommendations to improve service and operational efficiencies. ---Assist Shift Managers with Team Member conflict and interpersonal issues in order to ensure a productive, professional, positive and fair working environment.

---Keep Shift Manager abreast of situations that may require disciplinary action and help provide overall performance feedback. ---Ensure timely pass-down of current and pertinent information to Cashiers. ---Develop and maintain good rapport and communication with other departmental Supervisors and Managers in order to affect positive results. Manage strong, professional, rapport and relationships with guests. ---Perform other duties as assigned. Education/Experience:

---High school diploma or equivalent is required, unless otherwise waived by Human Resources Management.

Associate's degree is preferred. ---One (1) year of Cage Cashier experience is required. Previous Main Bank Cashier/Vault Teller experience preferred. ---Excellent interpersonal communication, guest service, attention-to-detail and problem-solving skills. Must be able to work Nights, Weekends, and Holidays

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