Location: Vienna, IL
Company: Banterra
promotes Bank products and services and refers customers to other departments as appropriate. Schedule may include Saturdays, holidays and may require travel to other branch locations. All employees are expected to protect the information and assets of the organization through heightened awareness of information security, cyber security, and risk management best practices, as well as complying with all applicable laws, regulations, and organizational policies.
Responsibilities: include but are not limited to the following. Other duties may be assigned. Receive and process a variety of transactions including, but not limited to, Bank products, withdrawals and loan payments. Verify amounts,
balances and endorsements as required. Professionally answer and route telephone calls. Receive and deliver messages as needed. Diffuse and manage difficult situations with professional composure.
Maintain adequate working funds as required by Bank policy. Verify and balance assigned cash drawer as appropriate with a minimal level of variances. Keep cash drawer balance below maximum limit. Issue official checks and money orders. Redeem savings bonds and receives loan payments. Explain and cross-sell Bank products and services and refer customer to other departments as appropriate. Count, verify and package coin and currency. Prepare currency for main vault. Answer customer inquiries and
discuss routine problems relating to Bank products. Ensure the teller station is properly stocked with forms and supplies.
Work with supervisor to establish goals for development of abilities to sell and cross-sell products, services and non-traditional Bank products such as loans. Maintain working knowledge of branch equipment as appropriate (e. g. Recycler, Electronic Dispenser, ATM and Vault). Replenish and balance as needed. Balance ATM as applicable, proves deposits, maintains cash, receipts and envelopes. Processes night deposits. Prepare, scan and balance teller work through capture system. Prepare, complete, scan and index various Bank forms through Center Doc.
Process stop payments and holds. Ability to recognize fraudulent or counterfeit transactions. Provide customers with information on deposit accounts, rates, service charges, restrictions and other relevant account information. Open, close and assist customers with safety deposit boxes. Assist customers in completing various documentation such as direct deposit forms, change of address notices and other deposit related documentation. Compose and create documentation to customers regarding inquiries into transactions directly affecting them. Comply with all Bank policies, regulations and laws applicable to carrying out Teller duties and responsibilities.
Meet or exceed established goals. Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High School diploma or equivalent. One to two years of Teller or applicable experience. Knowledge/Skills/Abilities: Must successfully meet the requirements of Teller I position.
Strong organizational skills and attention to detail. Strong customer service orientation. Ability to work as part of a team. Ability to problem solve, prioritize tasks and meet required deadlines. Ability to think critically and use good, sound judgment in decision making. Ability to promote, sell and cross-sell Bank products and meet referral goals. Ability to respond to common inquiries or complaints from customers, co-workers or vendors. Ability to write routine correspondence and communicate effectively and tactfully, orally and in writing with employees, customers, vendors and management.
Ability to define problems, collect data, establish facts and draw valid conclusions. Must understand and comply with company policies and procedures. Ability to maintain a friendly, helpful and courteous attitude when working with customers or co-workers under diverse conditions. Ability to accurately and quickly complete standard mathematical calculations. Ability to apply concepts such as fractions, percentages, ratios or proportions to practical situations. Ability to use a calculator and applicable software including Teller Platform.
Strong analytic, organizational skills and attention to detail with a focus on accuracy and quality of work. Microsoft Internet Explorer and Microsoft Office programs, specifically Word, Outlook and Excel. Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Education/Experience: High School diploma or equivalent with cash handling and customer service experience.
Knowledge/Skills/Abilities: Strong organizational skills and attention to detail. Strong customer service orientation. Ability to work as part of a team. Ability to problem solve, prioritize tasks and meet required deadlines. Ability to use good, sound judgment in decision making. Ability to promote, sell and cross-sell Bank products and meet referral goals. Ability to respond to common inquiries or complaints from customers, co-workers or vendors. Ability to write routine correspondence and communicate effectively and tactfully, orally and in writing with employees, customers, vendors and management.
Ability to define problems, collect data, establish facts and draw valid conclusions. Must understand and comply with company policies and procedures. Ability to maintain a friendly, helpful and courteous attitude when working with customers or co-workers under diverse conditions. Ability to accurately and quickly complete standard mathematical calculations. Ability to apply concepts such as fractions, percentages, ratios or proportions to practical situations. Ability to use a calculator and applicable software including Teller Platform.
Strong analytic, organizational skills and attention to detail with a focus on accuracy and quality of work. Microsoft Internet Explorer and Microsoft Office programs, specifically Word, Outlook and Excel. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must have the ability to lift and carry 25 pounds for a distance of 50 feet.
Intent and Function of Job Descriptions: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills or working conditions. The duties and responsibilities enumerated are essential job functions except for those that begin with the word " May. " Banterra promotes an Equal Employment Opportunity workplace which includes reasonable accommodation of otherwise disabled applicants and employees. In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.
However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. Banterra maintains its status as an at-will employer. Banterra bank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, interaction, interactionual orientation, gender identity, age, disability, protected veteran status, or any other characteristics protected by law.
Apply for this Position Apply with Indeed //below URL is also hard code in " Career Site Security Header Filter. java" (function() {window. Indeed Applyfunction(f, g){function h(){var a=c. get Element By Id(" indeed-apply-js" ). attributes(" data-indeed-apply-qs" ), b=" "a&&" "=a. value&&(b=" &" +a. value); return(" " ). join(" " )}var b=window, c=document, d=document.
location. href; b. Indeed Apply=b. Indeed Apply{}; var b=c. body, m=/^/. test(d), k; if(! b)return k=arguments. callee, set Timeout(function(){k(f, g)},100); var d=c. create Element(" div" ), a=c. create Element(" iframe" ), e; d. style. display=" none"b. insert Before(d, b. first Child). id=" indeed-apply-iframe-holder"a. frame Border="0"a. id=" indeed-apply-iframe"a. allow Transparency=" true"d. append Child(a); try{a. content Window. document. open()}catch(n){e=" javascript: var d=document. open(); d. domain='" +c.
domain+" '; "a. src=e+" void(0); " }try{var l=a. content Window. document; l. write(h()); l. close()}catch(p){a. src=e+'d. write(" '+h(). replace(/" /g, '\" ')+'" ); d. close(); '}} (" "" " ); })(); var gnewton On Indeed Apply Click = function() { if (! ('parent IFrame' in window)) return; var initial Height, height = initial Height = height = $n Query('#gnewton Career Body'). height(); var interval = set Interval(function() { var el = $n Query('. indeed-apply-popup'); if (! (': visible')) { clear Interval(interval); $n Query('#gnewton Career Body').
height(initial Height); } else { height = (height, el. offset(). top + el. height()); $n Query('#gnewton Career Body'). height(height); } }, 100); };
their stages of life. We will create clients for life by adhering to our core values and our service standards. Responsibilities include, but are not limited to: Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction.
Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency within policy guidelines including but not limited to deposits, withdrawals, payments, check cashing, issuing cashier's checks, and additional transactions upon request. Gain manager assistance
with any suspicious transactions. Obtain management approval for transactions outside authorized limits. Adheres to all bank compliance, security and operational policies and procedures.
Maintains a cash drawer by performing daily balancing procedures and assist with daily operational branch duties. Open accounts including but not limited to checking, savings, safe deposit box, basic business related, etc. Performs changes to existing accounts as requested by the customer. Proactively looks for ways to improve processes that will improve the customer's experience and communicate those ideas to branch management. If applicable, allows entry of safe deposit box holders. Maintains professional
appearance and conduct within the guidelines set forth in Employee Handbook.
Maintains customer confidentiality. May participate in bank promotions, external community events, and promotional activities. May be required to work in other First Mid Banking centers. Complete other specified duties as assigned. SALES: Develops and maintains relationships with business partners. Develops and maintains strong relationships with customers. Educate and encourage customers to use alternate delivery systems such as ATM, Debit Card, Online, and Mobile Banking. Maintains knowledge of all banking products through training courses, branch meetings, corporate communications, etc.
Identifies growth opportunities to cross sell products and makes referrals to appropriate business lines. Consistently meet or exceed established goals for the position. Qualifications Education: High School Diploma/GED required. Experience: 1+ year of customer service and cash handling experience and/or previous experience working in a financial institution preferred. Previous sales experience preferred. Successfully completes required compliance and First Mid training curriculum to be proficient in the basic account opening process. Advancement in this role will be based on management discretion.
Skills: Proficient in usage of Microsoft Office and computer application First Mid Bancshares, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, disability, gender identity, interactionual orientation, protected veteran status, or any other applicable federal or state-protected classification. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT Apply for this Position //below URL is also hard code in " Career Site Security Header Filter.
java" (function() {window. Indeed Applyfunction(f, g){function h(){var a=c. get Element By Id(" indeed-apply-js" ). attributes(" data-indeed-apply-qs" ), b=" "a&&" "=a. value&&(b=" &" +a. value); return(" " ). join(" " )}var b=window, c=document, d=document. location. href; b. Indeed Apply=b. Indeed Apply{}; var b=c. body, m=/^/. test(d), k; if(! b)return k=arguments. callee, set Timeout(function(){k(f, g)},100); var d=c. create Element(" div" ), a=c. create Element(" iframe" ), e; d.
style. display=" none"b. insert Before(d, b. first Child). id=" indeed-apply-iframe-holder"a. frame Border="0"a. id=" indeed-apply-iframe"a. allow Transparency=" true"d. append Child(a); try{a. content Window. document. open()}catch(n){e=" javascript: var d=document. open(); d. domain='" +c. domain+" '; "a. src=e+" void(0); " }try{var l=a. content Window. document; l. write(h()); l. close()}catch(p){a. src=e+'d. write(" '+h(). replace(/" /g, '\" ')+'" ); d. close(); '}} (" "" " ); })(); var gnewton On Indeed Apply Click = function() { if (!
('parent IFrame' in window)) return; var initial Height, height = initial Height = height = $n Query('#gnewton Career Body'). height(); var interval = set Interval(function() { var el = $n Query('. indeed-apply-popup'); if (! (': visible')) { clear Interval(interval); $n Query('#gnewton Career Body'). height(initial Height); } else { height = (height, el. offset(). top + el. height()); $n Query('#gnewton Career Body'). height(height); } }, 100); };
responsibilities. Responsible for establishing and maintaining lasting customer relationships, customer rapport and trust. Identify the needs of customers for a variety of general banking services through a proactive, needs-based sales approach. Acts as the primary bank liaison to the customer for meeting their financial needs and goals.
Responsible for sales, service and operational functions in a branch. Work schedule may include weekends and evenings. All employees are expected to protect the information and assets of the organization through heightened awareness of information security, cyber security, and risk management best practices, as well as complying with all applicable laws,
regulations, and organizational policies. Responsibilities: include but are not limited to the following. Other duties may be assigned. Develop and maintain customer relationships by calling on customers, identifying prospects, establishing suitable methods of contact and determining appropriate products and/or services.
Recognize and pursue opportunities to cross-sell banking products and services to new and existing customers by backssing the customer's needs and being knowledgeable of the features and benefits of the products. Facilitate a sales culture within the branch facility. Meets or exceeds established sales goals. Represent the bank in a positive, courteous and professional
manner. Provides excellent personal customer service to all internal and external customers.
Assist customers with questions, concerns, and explanations of bank products or services offered. Refers customers to other departments as appropriate. Provide direct customer service by answering a variety of questions in regard to accounts (e. g. opening and processing new deposit accounts, account balances, transfers, etc. ). Ensure proper functioning of day to day operations, including opening and closing procedures, vault activities, cash levels and inventory supply as needed. Perform routine teller transactional services following procedures such as receive checks and cash for deposit to savings and checking accounts, verify deposit amounts, examine checks for endorsement and negotiability, and enter transactions into bank records via an on-line teller terminal, cash checks and pay money from savings and checking accounts upon verification of signatures and customer account balances, inspect all checks, bonds, money orders, savings withdrawals, and other documents to determine their negotiability, receive payments for loans, perform ATM, Cash Dispenser/Recycler balancing as needed.
Initiate or respond to customer written communication as needed. Take ownership of customer service issues through critical thinking and problem resolution skills.
Maintain a working knowledge of various departments and colleagues to direct customer requests and inquiries. Follow policies and procedures, complete administrative tasks correctly and on time, contribute to the overall profitability of the Bank through cost controls and expense monitoring. Maintain adequate working funds as required by bank policy. Verify and balance assigned cash drawer as appropriate with a minimal level of variance. Keep cash drawer balance below maximum limit. Maintain customer confidence and protects bank operations by keeping information confidential.
Maintain the highest level of confidentiality with all information obtained. Assume responsibility and is accountable for adherence to Bank policies and procedures, as well as all applicable state and federal laws and regulations pertaining to banking. Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education/Experience: High School diploma or equivalent. Minimum of one year of relevant experience. Bachelor's degree in related field preferred. Strong knowledge of bank products and services. Strong sales and relationship building skills. Knowledge/Skills/Abilities: Ability to promote, sell and cross-sell bank products and meet referral goals. Must have professional and personable presentation with ability to maintain a high level of energy. Strong organizational skills and attention to detail. Strong customer service orientation.
Ability to problem solve, prioritize tasks and meet required deadlines. Ability to think critically and use good, sound judgment in decision making. Ability to write routine correspondence and communicate effectively and tactfully, orally and in writing with employees, customers, vendors and management. Ability to define problems, collect data, establish facts and draw valid conclusions. Must understand and comply with company policies and procedures. Ability to maintain a friendly, helpful and courteous attitude when working with customers or co-workers under diverse conditions.
Ability to accurately and quickly complete standard mathematical calculations. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Ability to use a calculator, computer and applicable software. Ability to use Microsoft Internet Explorer and Microsoft Office programs, specifically Word, Outlook and Excel. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must have the ability to lift and carry 25 pounds for a distance of 50 feet. Intent and Function of Job Descriptions: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills or working conditions. The duties and responsibilities enumerated are essential job functions except for those that begin with the word " May. " Banterra promotes an Equal Employment Opportunity workplace which includes reasonable accommodation of otherwise disabled applicants and employees.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. Banterra maintains its status as an at-will employer. Banterra bank is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, interaction, interactionual orientation, gender identity, age, disability, protected veteran status, or any other characteristics protected by law. Apply for this Position Apply with Indeed //below URL is also hard code in " Career Site Security Header Filter. java" (function() {window. Indeed Applyfunction(f, g){function h(){var a=c. get Element By Id(" indeed-apply-js" ). attributes(" data-indeed-apply-qs" ), b=" "a&&" "=a.
value&&(b=" &" +a. value); return(" " ). join(" " )}var b=window, c=document, d=document. location. href; b. Indeed Apply=b. Indeed Apply{}; var b=c. body, m=/^/. test(d), k; if(! b)return k=arguments. callee, set Timeout(function(){k(f, g)},100); var d=c. create Element(" div" ), a=c. create Element(" iframe" ), e; d. style. display=" none"b. insert Before(d, b. first Child). id=" indeed-apply-iframe-holder"a. frame Border="0"a. id=" indeed-apply-iframe"a. allow Transparency=" true"d.
append Child(a); try{a. content Window. document. open()}catch(n){e=" javascript: var d=document. open(); d. domain='" +c. domain+" '; "a. src=e+" void(0); " }try{var l=a. content Window. document; l. write(h()); l. close()}catch(p){a. src=e+'d. write(" '+h(). replace(/" /g, '\" ')+'" ); d. close(); '}} (" "" " ); })(); var gnewton On Indeed Apply Click = function() { if (! ('parent IFrame' in window)) return; var initial Height, height = initial Height = height = $n Query('#gnewton Career Body'). height(); var interval = set Interval(function() { var el = $n Query('.
indeed-apply-popup'); if (! (': visible')) { clear Interval(interval); $n Query('#gnewton Career Body'). height(initial Height); } else { height = (height, el. offset(). top + el. height()); $n Query('#gnewton Career Body'). height(height); } }, 100); };
and responsibilities. Responsible for establishing and maintaining lasting customer relationships, customer rapport and trust. Identify the needs of customers for a variety of general banking services through a proactive, needs-based sales approach. Acts as the primary bank liaison to the customer for meeting their financial needs and goals.
Responsible for sales, service and operational functions in a branch. Work schedule may include weekends and evenings. All employees are expected to protect the information and assets of the organization through heightened awareness of information security, cyber security, and risk management best practices, as well as complying with all applicable
laws, regulations, and organizational policies. Responsibilities: include but are not limited to the following. Other duties may be assigned. Develop and maintain customer relationships by calling on customers, identifying prospects, establishing suitable methods of contact and determining appropriate products and/or services.
Recognize and pursue opportunities to cross-sell banking products and services to new and existing customers by backssing the customer's needs and being knowledgeable of the features and benefits of the products. Facilitate a sales culture within the branch facility. Meets or exceeds established sales goals. Represent the bank in a positive, courteous and professional
manner. Provides excellent personal customer service to all internal and external customers.
Assist customers with questions, concerns, and explanations of bank products or services offered. Refers customers to other departments as appropriate. Provide direct customer service by answering a variety of questions in regard to accounts (e. g. opening and processing new deposit accounts, account balances, transfers, etc. ). Ensure proper functioning of day to day operations, including opening and closing procedures, vault activities, cash levels and inventory supply as needed. Perform routine teller transactional services following procedures such as receive checks and cash for deposit to savings and checking accounts, verify deposit amounts, examine checks for endorsement and negotiability, and enter transactions into bank records via an on-line teller terminal, cash checks and pay money from savings and checking accounts upon verification of signatures and customer account balances, inspect all checks, bonds, money orders, savings withdrawals, and other documents to determine their negotiability, receive payments for loans, perform ATM, Cash Dispenser/Recycler balancing as needed.
Initiate or respond to customer written communication as needed.
Take ownership of customer service issues through critical thinking and problem resolution skills. Maintain a working knowledge of various departments and colleagues to direct customer requests and inquiries. Follow policies and procedures, complete administrative tasks correctly and on time, contribute to the overall profitability of the Bank through cost controls and expense monitoring. Maintain adequate working funds as required by bank policy. Verify and balance assigned cash drawer as appropriate with a minimal level of variance. Keep cash drawer balance below maximum limit. Maintain customer confidence and protects bank operations by keeping information confidential.
Maintain the highest level of confidentiality with all information obtained. Assume responsibility and is accountable for adherence to Bank policies and procedures, as well as all applicable state and federal laws and regulations pertaining to banking. Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education/Experience: High School diploma or equivalent. Minimum of one year of relevant experience. Bachelor's degree in related field preferred. Strong knowledge of bank products and services. Strong sales and relationship building skills. Knowledge/Skills/Abilities: Ability to promote, sell and cross-sell bank products and meet referral goals. Must have professional and personable presentation with ability to maintain a high level of energy. Strong organizational skills and attention to detail. Strong customer service orientation.
Ability to problem solve, prioritize tasks and meet required deadlines. Ability to think critically and use good, sound judgment in decision making. Ability to write routine correspondence and communicate effectively and tactfully, orally and in writing with employees, customers, vendors and management. Ability to define problems, collect data, establish facts and draw valid conclusions. Must understand and comply with company policies and procedures. Ability to maintain a friendly, helpful and courteous attitude when working with customers or co-workers under diverse conditions.
Ability to accurately and quickly complete standard mathematical calculations. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Ability to use a calculator, computer and applicable software. Ability to use Microsoft Internet Explorer and Microsoft Office programs, specifically Word, Outlook and Excel. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must have the ability to lift and carry 25 pounds for a distance of 50 feet. Intent and Function of Job Descriptions: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills or working conditions. The duties and responsibilities enumerated are essential job functions except for those that begin with the word " May. " Banterra promotes an Equal Employment Opportunity workplace which includes reasonable accommodation of otherwise disabled applicants and employees.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. Banterra maintains its status as an at-will employer. Banterra bank is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, interaction, interactionual orientation, gender identity, age, disability, protected veteran status, or any other characteristics protected by law. Apply for this Position Apply with Indeed //below URL is also hard code in " Career Site Security Header Filter. java" (function() {window. Indeed Applyfunction(f, g){function h(){var a=c. get Element By Id(" indeed-apply-js" ). attributes(" data-indeed-apply-qs" ), b=" "a&&" "=a.
value&&(b=" &" +a. value); return(" " ). join(" " )}var b=window, c=document, d=document. location. href; b. Indeed Apply=b. Indeed Apply{}; var b=c. body, m=/^/. test(d), k; if(! b)return k=arguments. callee, set Timeout(function(){k(f, g)},100); var d=c. create Element(" div" ), a=c. create Element(" iframe" ), e; d. style. display=" none"b. insert Before(d, b. first Child). id=" indeed-apply-iframe-holder"a. frame Border="0"a. id=" indeed-apply-iframe"a. allow Transparency=" true"d.
append Child(a); try{a. content Window. document. open()}catch(n){e=" javascript: var d=document. open(); d. domain='" +c. domain+" '; "a. src=e+" void(0); " }try{var l=a. content Window. document; l. write(h()); l. close()}catch(p){a. src=e+'d. write(" '+h(). replace(/" /g, '\" ')+'" ); d. close(); '}} (" "" " ); })(); var gnewton On Indeed Apply Click = function() { if (! ('parent IFrame' in window)) return; var initial Height, height = initial Height = height = $n Query('#gnewton Career Body'). height(); var interval = set Interval(function() { var el = $n Query('.
indeed-apply-popup'); if (! (': visible')) { clear Interval(interval); $n Query('#gnewton Career Body'). height(initial Height); } else { height = (height, el. offset(). top + el. height()); $n Query('#gnewton Career Body'). height(height); } }, 100); };
Responsible for establishing and maintaining lasting customer relationships, customer rapport and trust. Identify the needs of customers for a variety of general banking services through a proactive, needs-based sales approach. Acts as the primary bank liaison to the customer for meeting their financial needs and goals.
Responsible for sales, service and operational functions in a branch. Work schedule may include weekends and evenings. All employees are expected to protect the information and assets of the organization through heightened awareness of information security, cyber security, and risk management best practices, as well as complying with all applicable laws, regulations, and
organizational policies. Responsibilities: include but are not limited to the following. Other duties may be assigned. Develop and maintain customer relationships by calling on customers, identifying prospects, establishing suitable methods of contact and determining appropriate products and/or services.
Recognize and pursue opportunities to cross-sell banking products and services to new and existing customers by backssing the customer's needs and being knowledgeable of the features and benefits of the products. Facilitate a sales culture within the branch facility. Meets or exceeds established sales goals. Represent the bank in a positive, courteous and professional manner. Provides
excellent personal customer service to all internal and external customers.
Assist customers with questions, concerns, and explanations of bank products or services offered. Refers customers to other departments as appropriate. Provide direct customer service by answering a variety of questions in regard to accounts (e. g. opening and processing new deposit accounts, account balances, transfers, etc. ). Ensure proper functioning of day to day operations, including opening and closing procedures, vault activities, cash levels and inventory supply as needed. Perform routine teller transactional services following procedures such as receive checks and cash for deposit to savings and checking accounts, verify deposit amounts, examine checks for endorsement and negotiability, and enter transactions into bank records via an on-line teller terminal, cash checks and pay money from savings and checking accounts upon verification of signatures and customer account balances, inspect all checks, bonds, money orders, savings withdrawals, and other documents to determine their negotiability, receive payments for loans, perform ATM, Cash Dispenser/Recycler balancing as needed.
Initiate or respond to customer written communication as needed. Take ownership of customer service issues through critical thinking and problem resolution skills.
Maintain a working knowledge of various departments and colleagues to direct customer requests and inquiries. Follow policies and procedures, complete administrative tasks correctly and on time, contribute to the overall profitability of the Bank through cost controls and expense monitoring. Maintain adequate working funds as required by bank policy. Verify and balance assigned cash drawer as appropriate with a minimal level of variance. Keep cash drawer balance below maximum limit. Maintain customer confidence and protects bank operations by keeping information confidential.
Maintain the highest level of confidentiality with all information obtained. Assume responsibility and is accountable for adherence to Bank policies and procedures, as well as all applicable state and federal laws and regulations pertaining to banking. Qualifications and Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education/Experience: High School diploma or equivalent. Minimum of one year of relevant experience. Bachelor's degree in related field preferred. Strong knowledge of bank products and services. Strong sales and relationship building skills. Knowledge/Skills/Abilities: Ability to promote, sell and cross-sell bank products and meet referral goals. Must have professional and personable presentation with ability to maintain a high level of energy. Strong organizational skills and attention to detail. Strong customer service orientation.
Ability to problem solve, prioritize tasks and meet required deadlines. Ability to think critically and use good, sound judgment in decision making. Ability to write routine correspondence and communicate effectively and tactfully, orally and in writing with employees, customers, vendors and management. Ability to define problems, collect data, establish facts and draw valid conclusions. Must understand and comply with company policies and procedures. Ability to maintain a friendly, helpful and courteous attitude when working with customers or co-workers under diverse conditions. Ability to accurately and quickly complete standard mathematical calculations.
Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Ability to use a calculator, computer and applicable software. Ability to use Microsoft Internet Explorer and Microsoft Office programs, specifically Word, Outlook and Excel. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must have the ability to lift and carry 25 pounds for a distance of 50 feet. Intent and Function of Job Descriptions: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, skills or working conditions. The duties and responsibilities enumerated are essential job functions except for those that begin with the word " May. " Banterra promotes an Equal Employment Opportunity workplace which includes reasonable accommodation of otherwise disabled applicants and employees.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization. Job descriptions are not intended as and do not create employment contracts. Banterra maintains its status as an at-will employer. Banterra bank is an Equal Opportunity/Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, interaction, interactionual orientation, gender identity, age, disability, protected veteran status, or any other characteristics protected by law. Apply for this Position Apply with Indeed //below URL is also hard code in " Career Site Security Header Filter. java" (function() {window. Indeed Applyfunction(f, g){function h(){var a=c. get Element By Id(" indeed-apply-js" ). attributes(" data-indeed-apply-qs" ), b=" "a&&" "=a.
value&&(b=" &" +a. value); return(" " ). join(" " )}var b=window, c=document, d=document. location. href; b. Indeed Apply=b. Indeed Apply{}; var b=c. body, m=/^/. test(d), k; if(! b)return k=arguments. callee, set Timeout(function(){k(f, g)},100); var d=c. create Element(" div" ), a=c. create Element(" iframe" ), e; d. style. display=" none"b. insert Before(d, b. first Child). id=" indeed-apply-iframe-holder"a. frame Border="0"a. id=" indeed-apply-iframe"a. allow Transparency=" true"d.
append Child(a); try{a. content Window. document. open()}catch(n){e=" javascript: var d=document. open(); d. domain='" +c. domain+" '; "a. src=e+" void(0); " }try{var l=a. content Window. document; l. write(h()); l. close()}catch(p){a. src=e+'d. write(" '+h(). replace(/" /g, '\" ')+'" ); d. close(); '}} (" "" " ); })(); var gnewton On Indeed Apply Click = function() { if (! ('parent IFrame' in window)) return; var initial Height, height = initial Height = height = $n Query('#gnewton Career Body'). height(); var interval = set Interval(function() { var el = $n Query('.
indeed-apply-popup'); if (! (': visible')) { clear Interval(interval); $n Query('#gnewton Career Body'). height(initial Height); } else { height = (height, el. offset(). top + el. height()); $n Query('#gnewton Career Body'). height(height); } }, 100); };
