Location: Byron, IL
Company: Sterling Federal Bank
one of the best places to work in Illinois. Don't just work anywhere, work where you are appreciated and celebrated! Company Highlights: We have been in business since 1885. Our employees stay with us. The average tenure is 8 years. Family. W e treat our customers and employees like family.
Customer Satisfaction. 91% of our customers tell us they would feel comfortable recommending us to their family and friend s Time Off. We offer a generous time off plan with paid vacations, personal time, Holiday pay, and sick pay. Environment. We offer a safe, friendly, and professional work environment. Benefits. We offer excellent benefits including a profit sharing plan that outweigh most employer
s. Opportunity. The majority of our managers started out at entry level positions and have grown their career on multiple levels. Teamwork. We encourage working together to make our employees thrive.
Stability. Our business continues to grow. We have not had any layoffs so you can be assured that our doors remain open. Community Involvement. Our communities are very important to us. Our employees volunteer over 600 hours per year to the communities we serve. Fun. We like to have fun while celebrating our employees at quarterly celebrations. A competitive benefit package and a pleasant working environment are waiting for you at Sterling Federal Bank. Benefits include paid time off, paid
Holidays, paid birthday off as well as 401K match and profit sharing.
Sterling Federal Bank is seeking a Customer Service Rep-Teller Essential Functions: Report zero balancing errors daily Record and report monthly referrals to all areas of business Transaction tickets are filled out completely and accurately Minimal to no error corrections Maintain an accurate rate of work Complete ABA courses monthly as needed Complete and pass 2 TGIMU courses weekly Actively participate in and take turns leading daily huddles Create a " WOW" experience to make every customer say " I love my bank! " Answer phones following MOT standards Perform the 7 step sales process with customers to make recommendations and cross sales Be knowledgeable of bank products and services in order to make excellent recommendations Provide timely resolution to any issues that arise exceeding the customer's needs Role play the 7 step sales process and MOTs weekly Other duties as assigned.
Requirements Good organizational skills Prompt and accurate service Responsible and reliable behavior Ability to make rational decisions Ability to relate with customers calmly and effectively Must be " team-oriented" Minimum two years' teller experience preferred Excellent written and verbal communication skills Proficient in Microsoft Word and Excel preferred Sterling Federal Bank is an Equal Opportunity/Affirmative Action Employer
Banking jobs refer to positions within banks and financial institutions that deal with money management, investment services, and customer transactions. These roles can range from tellers and customer service reps to investment bankers and financial analysts. Key characteristics of banking jobs include a strong focus on accuracy, customer service, regulatory compliance, and oftentimes, a fast-paced environment. Employees in the banking sector typically need strong numerical skills, attention to detail, and the ability to understand complex financial products and services. With the rise of fintech, banking jobs are also evolving to include more technology-driven positions.
additional compensation in the form of short-term incentives (i. e. bonus and/or commission) and may include long-term incentives (i. e. stock awards). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off.
Total Rewards also include banking perks, an Employee Stock Purchase Plan, 401K plan with company match and may include the opportunity to participate in our Non-Qualified Deferred Compensation plan. Incentives and benefits are subject to eligibility requirements. Position Summary Provides customer service, processing both business and individual banking transactions; manages a cash drawer, cross-sells bank
services. Responsible for comprehensive, prompt and efficient customer transactions. Trial balances cash drawer throughout the day. Balances and rolls the drawer for the day at close of shift, comparing the balance to the system balance.
Reports any discrepancies to the supervisor as necessary. Primary Accountabilities Institutional knowledge of banking. Receive cash and checks for deposit, verifying amounts, looking at endorsements and reviewing checks for possible fraud including holds Examines cash carefully to guard against counterfeit bills. Cashes checks for customers in accordance with bank policy. Enters transactions into computer system and issues receipts. Assists customers
with transactions and ATM operations. Provides accurate customer service to include balancing cash drawer throughout the day to reduce and eliminate teller differences.
Understanding basic knowledge of deposit and lending products & services. Able to identify correct product types through needs-based questioning allowing them to build and deepen customer relationships. Consistently demonstrates knowledge of bank products and services through referring products and services to corresponding business partners, assist customers on electronic services and entering opportunities into the customer information software. Serves as relief and /or backup teller in other locations of Midland States Bank.
Timely completion of all assigned learning activities. Actively participate in weekly huddles and one on one coaching sessions. Demonstrates and models Midland States Bank core values that support the bank’s culture. Participate in bank sponsored community activities. The role requires occasional travel for training and team meetings, and willingness to travel periodically, to locations within market as needed. May require work in a Midland office to ensure collaboration and support of internal and external customers. Maintain compliance with all applicable regulations including, but not limited to, the Bank Secrecy Act (BSA).
Other duties as assigned. Position Qualifications Education/Experience: Minimum Requirement: High School Diploma. Ability to: Stand for extended periods of time. Ability to lift and transport coin and currency bags as required (bags may weigh between 25lbs and 50lbs). Other Desired Qualifications: Multilingual speakers are encouraged to apply. Competencies: Business insight Cultivates innovation Drives results Makes sound decisions Being a brand champion Collaborates Communicates effectively Customer focus Being Authentic Emotional Intelligence Self development Being flexible and adaptable At Midland States Bank, we believe that when we can bring our whole selves to work each day, we become happier, more comfortable, more confident and more excited to do great things for our customers, each other and our company.
We’re proud to be an Equal Opportunity and Affirmative Action employer. At Midland, we recruit, employ, train, compensate and promote without regard to race, color, religion, gender, gender identity or expression, interactionual orientation, national origin, genetics, disability, age, or veteran status.
If you are looking for a place to grow, we encourage you to apply at Midland States Bank, because you belong here. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Midland States Bank Human Resources at xyz X@. THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
engagements. You will assist in building financial models, developing valuation analyses, creating pitchbooks and other presentations, performing research relating to mergers, acquisitions and capital raises, and developing our internal business processes.
First Analysis has a four-decade record of serving emerging growth companies, established industry leaders and institutional investors in emerging high-growth tech-driven segments, both through its venture capital investments and through First Analysis Securities Corp. (FASC), which provides investment banking and related services. FASC is a FINRA-registered broker-dealer and member SIPC. Our integrative research process underpins all
our efforts. The integrative research process drives value by unifying diverse perspectives, capabilities, skill sets and relationships. In our research and in all our undertakings, we aim to create an inclusive culture where the unique backgrounds and perspectives of our employees and partners are highly valued.
First Analysis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, interactionual orientation, national origin, genetics, disability, age or veteran status. Requirements Candidates should be pursuing a bachelor's degree in business (finance)
or a related area or a bachelor’s degree with relevant experience.
You should be able to work in a fast-paced, team-based environment, have strong research, quantitative, analytical, and written and verbal communication skills and be proficient with Microsoft Office products, especially Microsoft Excel and Power Point.
together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a full-time Branch Sales and Service Regional Resource team (RRT) member, you will engage in proactive sales and customer service activities including teller transactions, selling bank products and developing referral opportunities.
You will be part of the Regional Resource Team, based in Arlington Heights, IL, to support multiple branches in PNC's Northwest Suburbs Retail Market. Job Description Manages the customer experience by identifying opportunities to improve a customer's financial wellbeing and create loyalty
while increasing share of wallet. From a variety of customer interactions, participates in proactive sales and service activities and identifies referral opportunities.
Collaborates with ecosystem partners to grow customer's share of wallet. Positions PNC solutions to drive new revenue and customer loyalty. Drives proactive sales conversations through internal and outbound interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting and effective lobby engagement, ultimately elevating client loyalty. Delivers a full PNC conversation with every client interaction to identify appropriate PNC solutions. Leverages ecosystem
partnerships to acquire, expand and retain relationships. Creates customer loyalty and grows customer share of wallet through a differentiated customer experience.
Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to identify, mitigate and solve customer problems effectively to drive customer loyalty. Manages risk through adherence to all policies and procedures, demonstrating sound judgment within established limits. Demonstrates a heightened scrutiny to identify and avoid loss.
Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - backssing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video. Competencies Banking Products – Knowledge of and ability to provide products and services available through the retail banking branch. Digital Awareness – Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation. Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Matrix Management – Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
Prospecting. – Knowledge of prospecting principles, processes and skills; ability to identify and engage potential customers in the market. Build relationships and create opportunities. Plan, strategize and target the right industries. Create value propositions with impact. Retail Lending – Knowledge of and ability to design and develop retail lending products and services, manage and evaluate operational processes and procedures and ensure compliance with local and company policies.
Selling. – Applies knowledge of banking products and services to meet customer needs and enable them to achieve their financial goals. Identifies prospecting approaches to identify potential customers and create opportunities to sell financial solutions and ideas to customers. Understanding Customer Needs – Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. Work Experience Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties.
Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education No Degree Additional Job Description Benefits PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives.
To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC. Disability Accommodations Statement: If an accommodation is required to participate in the application process, please contact us via email at xyz X@.
Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-xyz X and select Option 4: Recruiting for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO): PNC provides equal employment opportunity to qualified persons regardless of race, color, interaction, religion, national origin, age, interactionual orientation, gender identity, disability, veteran status, or other categories protected by law. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
