Location: Merrillville, IN
Company: Centier Bank
valuable asset we have. The collective sum of the individual differences, life experiences, knowledge and talent that our associates invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.
A Centier Associate is someone who embodies a servant heart, is unaccepting of anything less than remarkable service, and is self-motivated and driven to deliver exceptional results. What are our values? Our Corporate values are Caring, Loyalty, Integrity, Friendship, Fun.who wouldn't want to work for an AWARD-WINNING company that's built on these pillars? What about the perks? Access to our Marathon Health Clinics which provide
FREE visits & prescriptions, Generous Paid Time Off benefit, Tuition Reimbursement, 401K match, Associate Stock Ownership Plan, Daycare Reimbursement, FREE Onsite Fitness Center/Fitness Reimbursements, Health and Wellness Programs, the ability to have a voice with our Diversity/Equity/Inclusion Council, Career Growth, Work/Life Balance, AND MORE.
Supervisory Responsibilities: No Summary: As the front-line client ambassador for Centier, the Universal Banker is cross trained to provide a remarkable experience for clients. This position will have a thorough understanding of the client’s transaction requirements and be able to effectively communicate all available options to them. They are
accountable for educating clients, retaining, and deepening existing bank client relationships, and recommending value-added bank products and services.
This position participates in the daily operations of the branch, which could include, assisting clients with account openings, account management, and other financial service needs and maintenance. The position also provides timely and efficient completion of client transactions while maintaining accurate records and thorough handling of all monies assigned. This position proactively participates in the servant sales process of the branch as directed by management and helps to implement sales tactics to enrich lives as a financial guide for an even better tomorrow.
Essential Duties and Responsibilities: Provide the highest levels of quality service to clients and perform client requested service in a friendly, positive, and professional manner. Establish rapport with clients, display a caring attitude, identify their needs, recommend and explain solutions, handle objections and ask for their business. Understand, promote, and advise on the bank’s products, services and digital delivery channels. Perform the basic transactions of a paying and receiving teller such as accepting deposits and loan payments, verifying cash and endorsements, cashing checks within limits and obtaining further approval when necessary, issuing money orders, official checks, and redeeming savings bonds.
Count drawer daily and ensure that cash is in balance. When not in balance, must make effort to identify error. Comply with BSA/AML/OFAC regulations and guidelines while identifying and reporting any type of suspicious activity or clients to management and/or the Security Department. Maintain a position of trust and responsibility by keeping all customer business confidential. Handle and resolve client problems and complaints in a quick and efficient manner.
Assist in verifying currency shipments, drop-off and night-drop deposits, balancing the cash machines, branch ATM, and branch vault. Assist associates with balancing their drawers and locating errors. Perform client onboarding and outbound calling to follow-up on quality conversations and sales opportunities. Actively strive to achieve individual, branch, and organizational goals and communicate progress to manager. Maintain a well-developed working knowledge of the complete line of products and services offered, taking responsibility to keep up to date and request assistance for further development needs.
Represent Centier professionally with virtual and/or outside community involvement, external initiatives, and volunteerism. Log all hours in volunteer system. Engage in personal development activities such as online learning and internal/external training to assist in career growth. Identify and act on opportunities to refer clients to specialists in other lines of business. Perform PA’s, aisle time, and other promotional activities (if applicable). Maintain a professional manner and appearance, as outlined in the Dress Code Policy, and a neat and orderly work area and branch, adhering to the Clean Desk Policy.
Follow Centier’s Mission, Essentials of Excellence and Values in all interactions. Other Duties and Responsibilities: The position responsibilities outlined above are not meant to be construed as all encompassing. Other duties, responsibilities and qualifications may be required and/or assigned as necessary. Mentor fellow associates on various tasks and assignments. Available to work evenings, some weekends and at other branches as needed. Skills and Experience: Working knowledge of PC software including MS Windows and Office, Outlook, Word, Excel, Power Point, Bookings, Share Point, Social Media platforms, CSI Nu Point, IMM, Covalent, Power BI, Smartsheet, and all other bank approved software systems.
Proofread and verify written materials. High attention to detail to ensure accuracy. Data entry and retrieval of information into a computer, sorting documents, and following logical instructions and systems. Make texture judgments in verifying the authenticity of currency. Ability to work well with others and in a team environment. Ability to work through client problems by listening to understand and thinking through all options.
Recommend and implement solutions. Consultative skills to identify a client’s financial needs and recommend solutions. Adopt new technology, system conversions and software rollouts to successful implementation. Ability to interact with business partners such as: Investment Services, Mortgage, and Business Banking sales professionals. Train new associates as a Branch Teller Mentor and successfully onboard them for Retail Banking Interview clients at the new accounts desk to accurately backss needs and manage the account opening process for personal and business products from start to finish.
Qualifications: High School diploma or equivalent. Banking experience is a plus, but not required. Minimum of six months customer service/cash handling experience is desirable. Traveling Universal Banker Expectations The Traveling Universal Banker role is responsible for traveling daily to banking centers within our footprint. Please note that associates may travel to locations in any of our communities including: Northwest Indiana Market - Cedar Lake, Chesterton, Crown Point, Dyer, East Chicago, Gary, Griffith, Hammond, Highland, Hobart, Lowell, Merrillville, Munster, Portage, Schererville, South Haven, St.
John, Valparaiso, Whiting Michiana Market - Elkhart, Fort Wayne, Goshen, Granger, La Porte, Michigan City, Mishawaka, Plymouth, South Bend Indianapolis Market - Carmel, Fishers, Indianapolis, Westfield, Whitestown, Zionsville Lafayette Market - Lafayette, West Lafayette The manager will do their best to keep associates as close to home as possible. Having flexibility to travel to all branch locations within the respective market is required. These positions will float as needed, with or without prior notice. Please note that Traveling Universal Bankers will receive a gas allowance to help compensate for the travel involved in with this position.
What do I do now? Apply with us! Refer this opening to others! Disability Accommodation Statement Centier Bank is an Equal Employment Opportunity/Affirmative Action employer and is committed to providing reasonable accommodations to individuals with disabilities in the employment application process. If you need an accommodation due to a disability to use our online system to apply for a position at Centier Bank, please call us at 219-755-xyz X or send us an email at xyz X@. Equal Opportunity Employer: Disability/Veteran Centier Bank is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, interactionual orientation, gender identity, military status, veteran status or any other legally protected status.
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discovering opportunities to better serve our communities and understand the financial needs of every customer we serve. At Woodforest we care and prove it by volunteering with local charities and foodbanks to give back to the communities we serve. By joining Woodforest you will become a part of one of the largest employee-owned banks in the country!
Our Retail Bankers are the face of our organization and are critical in caring for our customers each day. As a Retail Banker you will receive training that will allow you to successfully engage and enhance the customer's experience by offering products and services that best meet their needs. The well-rounded knowledge base that you develop
will prepare you for advancement opportunities and a robust career in banking at Woodforest. Key responsibilities include: Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
Processing transactions, opening accounts, and performing account maintenance. Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines. Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training. Qualifications: Minimum Qualifications/Experience: ---3 years of relevant and transferrable sales
and/or customer service experience; OR an Associate's degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor's degree.
---Previous instore banking experience is preferred, but not required. ---Must be positive and engaging. Formal Education & Certification: ---High School Diploma or equivalent required. Work Status: ---Full-time. Supervisory Responsibility: ---No. Travel: ---Little to no overnight travel expected. Based on the occasional business need, you may be expected to cover nearby branch locations up to 45 miles from your assigned branch location. Working Conditions: ---Conditions include standing most of the time, may involve walking, moving, bending, stooping or sitting for brief periods, and occasionally lifting and carrying items up to 30 lbs.
Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Nothing herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. Woodforest is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, interactionual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
individual to join their dynamic credit union team, either as a part-time or full-time employee. In a fast-paced environment, this position is perfect for the energetic and outgoing people-person who is eager to build their career in the credit union industry.
We have opportunities for growth especially as a floating supervisor, teller supervisor or dedicated member services representative. Apply today! About Northern Indiana Federal Credit Union (NIFEDCU) Northern Indiana Federal Credit Union is a small but rapidly growing, $42M credit union located in Northwest Indiana. We provide a full array of products, programs and services expected from a full-service financial institution. As
a credit union, we focus heavily on building and enhancing direct relationships with our members. Our members are our number-one priority, and our top goal is to bolster their financial experience, provide solutions for their goals and help them take advantage of their special member perks.
We are a family-like operation with a commitment to the work-life balance of our valued employees. NIFEDCU offers a competitive salary for both full-time and part-time positions with benefits that include: Health, Dental and Vision Insurance Paid Holidays, Vacations and Sick Leave Retirement Benefits, including up to a 3% match A Monday-through-Friday work week It's an exciting time to come aboard
at NIFEDCU. We are currently in the process of launching our new brand across our entire organization and into the communities we serve.
We are committed to offering approachable and comprehensive financial solutions for the hardworking people of Northern Indian a. Your Life as a Member Service Representative Our Member Service Representatives are the face of our organization and the first point of contact for the majority of our members. You will primarily use your exceptional member service skills to contribute to the success and reputation of NIFEDCU, and you'll have the opportunity to help shape the organization as we grow. All your actions in interacting with members and accommodating their requests will be delivered in an upbeat, knowledgeable and timely manner following all NIFEDCU policies and procedures.
As a motivated achiever and team member, you will eagerly take on all service opportunities - from the simple to the challenging. Get ready for exciting days where you have the opportunity to share smiles and assist in obtaining financial dreams! As a Member Service Representative, you will: Assist with new account processing, including account opening, closing and maintenance Accurately process teller transactions such as deposits, withdrawals, loan payments and check cashing Assist members with the credit union's products, services and electronic delivery channels Maintain high level of trust with confidentiality Comply with BSA/AML/OFAC regulations and guidelines Cultivate and strengthen relationships with members Travel between our two locations as needed And more Qualifications: Must have at least 2 years of bank/credit union teller experience Experience on Sharetec Data Processing a plus!
Relevant education A multitasker Ability to maintain a calm demeanor within challenging situations Amazing communication, grammar, and mathematics skills Keen attention to detail Ability to work independently and with a team Ability to work all operating hours Take pride in professionalism Maintain confidentiality Outgoing and welcoming personality An ambitious attitude Job Posted by Applicant Pro
Banking jobs refer to employment opportunities within banks and financial institutions where individuals manage financial transactions, provide customer service, and support banking operations. These jobs vary from tellers, loan officers, and financial advisors to analytical roles like risk assessors and investment bankers. Key features of banking jobs often include a focus on customer service, attention to detail, regulatory compliance, numerical skills, and the handling of sensitive information. They can offer career progression, respectable salaries, and opportunities for both entry-level and experienced professionals.
workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Full Time Teller within PNC's Retail Branch organization, you will provide exceptional customer service, accurately perform high volume customer banking transactions, educate customers on new technology and develop banking product referral opportunities through strong customer relationship skills.
This position will be based in Avon, IN, at the Rockville and Raceway retail banking branch. Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes
a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff or PNC ecosystem partners. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to solve customer's problems. Adheres to all policies and procedures, demonstrating
sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - backssing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
To learn more about this and other opportunities on our team Watch this video ( Click To Reveal Link. Competencies Accuracy and Attention to Detail – Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy. Addressing Customer Needs – Knowledge of and ability to meet customer needs by offering appropriate products in an appropriate manner. Banking Products – Knowledge of and ability to provide products and services available through the retail banking branch.
Digital Awareness – Shares, shows and supports clients on a variety of technological digital and online tools and resources allowing them to explore solutions to achieve their financial goals and financial well-being through the PNC conversation. Effective Communications – Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Fraud Detection and Prevention – Knowledge of and ability to utilize processes, tools, and techniques for detecting, addressing and preventing fraudulent situations.
Managing Multiple Priorities – Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Matrix Management – Ability to build and use effective working relationships within own department and across department, functional, and geographic reporting lines. Problem Solving – Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to diverse situations.
Understanding Customer Needs – Knowledge of and the ability to recognize and be sensitive to the different perspectives and priorities of different customers. Work Experience Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered. Education No Degree Additional Job Description Benefits PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future.
Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives.
To learn more about these and other programs, including benefits for part-time employees, visit > New to PNC. Disability Accommodations Statement: If an accommodation is required to participate in the application process, please contact us via email at xyz X@ Click To Reveal Email. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.
Applicants may also call Click To Reveal Phone and select Option 4: Recruiting for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO): PNC provides equal employment opportunity to qualified persons regardless of race, color, interaction, religion, national origin, age, interactionual orientation, gender identity, disability, veteran status, or other categories protected by law.
California Residents Refer to the California Consumer Privacy Act Privacy Notice ( Click To Reveal Link to gain understanding of how PNC may use or disclose your personal information in our hiring practices. Recommended Skills Attention To Detail Business Planning Commercial Banking Customer Demand Planning Customer Experience Customer Relationship Management
