Relationship banker i - part-time ( madison branch) | Madison, TN

Banking jobs refer to a variety of roles within the financial industry, focused on the management, investment, transfer, and lending of money. These positions range from tellers and customer service representatives to investment bankers and financial advisors. They are characterized by their formal and regulated work environment, a strong focus on customer service and financial transactions. Operating within the core of the economy, banking jobs often require a blend of analytical skills, attention to detail, and a deep understanding of financial markets and products. Career growth and stability are common, with opportunities to specialize in areas like derivatives, asset management, or compliance.

bonds we build are the foundation of our credit union. As the largest, exclusive firefighter credit union in the nation with $2.0B in assets, we serve over fifty thousand members in more than seven hundred fire departments. Currently, we have an immediate opening for a Member Advisor to join our team to support Virtual Branch (Call/Contact Center).

Utilizing our Service Enablers to be available, connect with the members, handle their requests, look out for them, and going above & beyond allows MAs to interact with members over the phone to Improve the Financial Lives of Our Fire Family. Typical responsibilities: Recommend FFCU financial products and services to members to meet individual

member needs. Process and manage member accounts and/or open new and sub-accounts. Process, manage and decision consumer loan applications per consumer lending policies and underwriting guidelines.

Process and manage credit and debit cards. Troubleshoot, research, respond, and provide training on member services technology and related issues. Work with other employees and departments to ensure member requests are processed for investments, mortgages, business loans, and insurance. Participate in special projects and perform other assignments as needed. May occasionally travel to attend meetings, conferences, training, or other work-related events. Basic Qualifications: Experience in technical

support, sales, customer service, and banking at a Credit Union or Banking institution.

Experience with consumer loan application and processing. Experience with account opening and teller transactions. High School Diploma or GED Benefits: We offer exceptional benefits to our employees, including: Competitive salary with a pay for performance bonus Fully paid Medical, Dental, and Vision benefits package for employees. Fully paid Life insurance, AD&D, short and long-term disability coverage 401k plan with a 3% safe harbor from the credit union and a matching program of up to 4% Education reimbursement of up to $5,250 annually, along with a 0% education loan assistance program Pet Insurance 3 weeks of PTO annually including 2 ½ days of float time.

9 paid holidays plus 2 half days Firefighters First Federal Credit Union is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, color, religion, age, gender, marital status, physical or mental disability, medical condition, pregnancy, interactionual orientation, gender identity or expression, national origin, veteran status, genetic information, or any other status protected under federal, state, or local law. Firefighters First Credit Union is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

To request reasonable accommodation, contact Human Resources at.

and by phone in compliance with state and federal guidelines; as well as internal policies/procedures. This position will be based out of our Main Office (8th Avenue South) location in Nashville but will occasionally fill in at nearby branches in the Greater Nashville Area.

Hours are generally Monday-Thursday: 8:30 AM-5:00 PM; Friday: 8:30 AM-6:00 PM. Compensation: Begins at a minimum of $20/hr. Mileage between the branches will be reimbursed. Additional Compensation Opportunities: TTCU offers an incentive program based on referrals of products and service and goals met by the Credit Union. The Tennessee Credit Union exists to care for the lives of our employees, member, families, and

communities. We care by putting people before profit, relationships before fees, families before timecards, and community trust before growth. While we're serious about our mission, we don't take ourselves too seriously.

We are a team that values creativity, collaboration, and above all fun! BENEFITS We are proud to offer competitive wages and an extensive benefits package including major medical, dental, vision, retirement, 12 paid holidays and more! Visit our careers page to learn more: REQUIREMENTS Accuracy in cash handling and transactions. Ability to assist members by telephone or in person in a professional and efficient manner. Adaptable and capable of working with frequent change.

Ability to learn and follow federal regulations as well as company policies and procedures.

Regular and reliable attendance. Computer skills are required. PHYSICAL REQUIREMENTS Ability to sit and/or stand for long periods of time. Ability to use a computer for long periods of time. Ability to work in non-smoking environment. QUALIFICATIONS High school diploma or equivalent required. Financial experience or heavy cash-handling/customer service experience preferred. TRAVEL Employee will be traveling to assist branches on an irregular basis. TTCU is an Equal Opportunity Employer. No recruiters please. Job Posted by Applicant Pro

to them. Performs primarily in teller role, but has secondary responsibilities in new accounts. Accurately and efficiently processes and records routine transactions for bank customers including cashing checks, accepting deposits and withdrawals, and processing loan payments.

Promotes and advises on the bank's products and services and refer the appropriate products and services matching the customer needs. This position will also refer customers to the appropriate source or channel to address their need. MAJOR DUTIES AND RESPONSIBILITIES: Provides quality customer service through courteous and accurate handling of transactions. Performs specialized tasks such as preparing cashier's checks,

cash advances, and ATM Balancing. Identifies customers, validates and cashes checks, accepts cash and checks for deposit, and checks accuracy of deposit slips.

Accurately balances assigned cash drawer. May serve as Vault Teller or Vault Teller Backup. May be responsible for operating and balancing a Teller Cash Recycler (TCR). Ensures compliance with all internal controls and policies and procedures Answers inquiries regarding checking and savings accounts and other bank related products; attempts to resolve issues and problems with customer's accounts Develops knowledge of bank products through independent study of Product Knowledge Manual and general banking knowledge through Professional

Development or CFT courses. Completes all required monthly and quarterly training.

Accurately processes and/or reports the following as outlined in established branch procedures: Garnishments, tax levies, subpoenas, etc. Counterfeit Currency Report. Mail (USPS, UPS, interoffice, mail deposits, hold mail, etc. ) Night deposit logs. Balancing and reporting of the negotiable instrument log. Provides a complete range of customer services at the financial institution, including opening new accounts, explaining available financial institution products and services, and gathering customer information to process new and existing accounts. Receives deposits and ensures that all accounts are properly processed.

Establishes retirement accounts, and makes arrangements for direct deposits. Completes arrangements and documents for special services such as exchanges of foreign currency. Carries out the financial institution's client retention strategies. Proactively prospects for new business. May serve as Publicity Coordinator and/or Digital Champion. Actively refers loans, outside lines of business, and other bank services to appropriate financial institution specialists. Opens and closes office by following established security procedures. Represents the financial institution in community affairs and civic organizations.

Performs any other duties assigned by the supervisor. JOB QUALIFICATIONS High school graduate or equivalent. One year of teller experience or relevant work experience including clerical, administrative, cash handling, or customer service experience required. Ability to interact with customers in a professional and friendly manner. Job Posted by Applicant Pro