Private Client Banker, Cedar Oak and Willamette, West Linn, OR | West Linn, OR

Develop and maintain knowledge of loan products, policies, procedures and underwriting requirements. Collect and analyze customers financial and credit information to determine mortgage financing options. Completes a quality loan application using Encompass, securing a locked interest rate as quoted to the client, ensuring the borrower qualifies for the loan program, collecting all supporting documentation, and handling any problems that arise during processing that may jeopardize the loan approval.

Deliver an extraordinary client experience by listening first and staying in complete and honest communication with clients both verbally and through written or electronic means. Review active

loan files each day to determine if any documents are missing or what can be done to help the process move along. Develop and grow successful relationships with business referral sources and generate leads to gain new clients.

Maintain NMLS registration and eligibility. Adheres to the minimum required production standards as communicated by mortgage management. Follow industry news and information, be involved in the community and represent the bank in a professional manner. Attend company sales meetings, trainings and bank sponsored events. Maintain confidentiality and discretion over sensitive information. Comply with and follow all applicable policies and procedures as well as governing

laws and regulations. This includes but is not limited to: performing all assigned duties under the WVBK compliance programs and related laws and regulations.

Successfully completing all mandatory compliance training as assigned in a timely manner. Knowledge, Skills and Abilities: Knowledge of principles and methods for showing, promoting, and selling products or services including marketing strategy, sales techniques, and lead generation skills. Strong knowledge of mortgage industry policies and procedures. Strong organizational and time management skills. Ability to pay close attention to detail. Ability to build and maintain positive and effective relationships with others.

Aptitude for self-development and learning. Ability to analyze and comprehend financial data and to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Intermediate computer skills including: word processing, spreadsheet programs, mortgage systems software, internet and database management programs. Ability to gather data from multiple sources, test assumptions, evaluate alternatives and make recommendations.

Ability to adapt well to change with the willingness to maintain a flexible schedule. Ability to work within a structure, take direction and be a strong team player. Ability to read, analyze, and interpret general business information and government regulations. Ability to communicate clearly and effectively verbally and in writing. Education and Experience: 2 Years of experience working in finance, banking or mortgage lending Associates Degree in business or related field or equivalent combination of education and experience Mental and Physical Effort: Decision making normally involves the ability to apply rules, regulations, policies and procedures to the work.

Guidance and direction may be available. Lifting equipment or files of 1-10 pounds on a regular basis, lifting equipment or boxes of 10-25 pounds on an occasion. Sits or stands for long periods of time working at a computer and typing. Uses hands to handle controls or feel objects, tools or controls. Audio/Visual: Ability to accurately interpret sounds and associated meanings at a volume consistent with interpersonal conversation. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.

g. words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media. Working Conditions: Works in a customer facing position in an office environment with minimal workplace hazards and low to moderate levels of noise. May deal with customers or visitors to the workplace who may be upset or pose challenges. Works during the day and during the week, some positions may require working on weekends. Occasional travel to other work sites, conferences, training or meetings may be required.

A Mortgage Loan Consultant with Willamette Valley Bank must be highly ethical and have respect for our clients and our brand. Continually and proactively identifies, develops and maintains a quality network of business relationships that serves as a recurring of referrals for new mortgage lending opportunities. Mortgage Loan Consultants ensures exceptional customer service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements.

Banking jobs refer to employment positions within banks and financial institutions. These roles encompass a variety of functions such as managing finances, providing customer service, analyzing investments, and overseeing loans. Key features of banking jobs include attention to detail, strong numerical ability, understanding of financial regulations, and a focus on customer satisfaction. As the backbone of financial services, banking careers require professionalism, integrity, and often a degree in finance, economics, or a related field. With the advent of digital banking, these roles are also evolving to include tech-savviness and adaptability to changing financial technologies.

exciting time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.

We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships. About the Role: This position processes a variety of customer account

transactions quickly, accurately, and confidentially. A Level I client service specialist provides an exceptional banking experience to our customers by building relationships and offering appropriate products and services.

Performs cash handling functions (deposits, withdrawals, cash advances, payments, transfers, check cashing, etc. ). Balancing cash drawer and Client Service Specialist transactions. Learning basic knowledge of new and existing products and services. Discuss and access customer’s financial needs to identify and offer appropriate products and services. Secure against loss by ensuring safekeeping of money in cash drawer and prompt accounting or transfer of funds. Identify

fraudulent activity. Read, understand and follow all relevant SOP’s.

Perform and support daily tasks that maintain the integrity of the branch (balance ATM, process night drop, balance negotiable instruments, process returned mail, balance credit card machine, monitor lobby rate sheets and brochures). Supports referral goals for branch by focusing and identifying and referring basic bank products to the appropriate business partner. Provides an extraordinary customer experience. Other tasks as assigned. About You: High School Diploma or GED. Some experience in customer service preferred. Bilingual preferred. Ability to work in a fast-paced, cash handling environment.

Maintain a professional demeanor at all times. Strong organizational and time management skills. Ability to work effectively as part of a team. Ability to pass Client Service Specialist training programs. Builds relationships with customers and internal teammates. Ability to perform repetitive finger, hand, and arm movements. Ability to think critically and provide appropriate solutions. Work Style: Umpqua Bank offers a Flexible Workplace Program and this opportunity comes with the Full Office work style which is working in office from a designated company location five days weekly.

Our Benefits: We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $18.00 to $22.00, and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays.

Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. Our Commitment to Diversity: Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, interaction, age, interactionual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: xyz X@ To Staffing and Recruiting Agencies: Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank.

Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.

time to join our team as, following the recent merger with Columbia Bank, we have grown to become a leading western-based regional bank with more than $50B in assets under management and an unwavering commitment to our associates, our customers, and our communities.

We create a great place to work by offering a special brand of relationship banking and by providing a culture where associates thrive. Associates who embody our core values fit in well here and we are eager to meet candidates who demonstrate behaviors that align with Trust, Ownership, Growth, Empathy, Teamwork, Heart, Enjoyment, and Relationships. About the Role: In this role, you will work on assignments that are routine

in nature where limited judgment is required within a geographic area, but not limited to one facility. Process a variety of routine financial transactions including check cashing, withdrawals, deposits, and loan payments Balance cash drawer, counting currency and coin accurately Assist customers in determining the types of account that will meet their financial needs Open and process all types of deposit and loan accounts including complex retail products such as consumer loans, VISA merchant accounts, and small business loans Cross-sell other bank services and refers customers to other departments as appropriate Answer questions and/or resolves complex technical problems on customer accounts

Provide exceptional customer service Demonstrate compliance with all bank regulations that apply to your position and keep up to date on regulation changes.

Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security, and other regulations that apply to your position. About You: Cash handling experience Strong attention to detail and the ability to multi-task effectively Ability to understand and follow directions Ability to organize and prioritize work Proficient use of Microsoft Word and Excel software applications and ability to operate a variety of office equipment Ability to maintain confidentiality, use tact and diplomacy; maintains professional dress and demeanor Demonstrated sales skills Valid drivers' license Completion of high school, vocational training, or equivalent Work Style: Umpqua Bank offers a Flexible Workplace Program and this opportunity comes with the Full Office work style which is working in office from a designated company location five days weekly.

Our Benefits: We offer a competitive total rewards package including base wages and comprehensive benefits. The pay range for this role is $18.00 to $22.00 and the pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location.

The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process. We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays.

Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly. Our Commitment to Diversity: Umpqua Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, interaction, age, interactionual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics.

If you require an accommodation to complete the application or interview(s), please let us know by email: xyz X@ To Staffing and Recruiting Agencies: Our posted job opportunities are only intended for individuals seeking employment at Umpqua Bank. Umpqua Bank does not accept unsolicited resumes or applications from agencies and Umpqua Bank will not be responsible for any fees related to unsolicited resume submissions.

Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Umpqua Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.