Customer business manager - on | Eufaula, AL

Detailed Information

  • Location: Louisville, AL

to specifications to facilitate uninterrupted manufacturing and administrative functions. The Facilities Manager is responsible for the hard services of the facility, manages the client relationship, directly leads a team of technical staff and scheduler/planners, plans preventative maintenance, repairs, lifecycles and develops and manages budgets.

A great amount of attention to managing the customer expectations is required along with transparent communication. Customer service mindset with very strong communication and people skills. The ability to comprehend contract terms and performance requirements and work closely with the customer to ensure alignment with contract requirements

and operational policies. Keep penalties to a minimum by managing rectification response times. Assure that the quality of information entered into the CMMS is sufficient.

Administer the documentation requesting extensions and relief for repair work. Support the develop of monthly performance reports. Manage supervisors and staff which includes hiring, promoting, recognition, performance improvement plans, and monitors performance objectives. Train project employees and administer JCI policies, procedures, and standards to ensure that JCI employees have the required technical, interpersonal skills and morale to meet and exceed the expectations of the Customer. Provide technical and management

guidance to the team. Ensure all Operations & Maintenance (O&M) work is performed in accordance with the Technical Provisions and approved documents.

Manage and support change order requests. Post construction warranty management. What we look for Bachelor's degree in electrical or mechanical Engineering or equivalent. experience in a Facility Management discipline with 10 years or more experience Five years of HVAC, Facilities, Housing or a parallel industry. Two years of management leadership experience. Directing, planning, developing, and implementing strategic and operational plans. Management of multi-disciplinary teams and working groups. Managing to meet contract technical requirements.

Developing a team culture oriented to Customer Satisfaction and Continuous Improvement. Accomplishing preventive maintenance management and repairs for HVAC, Boilers, Chillers, Pumps, CRAC Units, electrical systems, fire alarm systems, security systems, and building automation systems. Knowledge of the following trades/skills: electrical, HVAC, plumbing, carpentry, and general building maintenance. Working on mission critical projects. Johnson Controls is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, age, protected veteran status, status as a qualified individual with a disability, or any other characteristic protected by law.

If you are an individual with a disability and you require an accommodation during the application process, please visit Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, interaction, national origin, age, protected veteran status, genetic information, interactionual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law.

If you are an individual with a disability and you require an accommodation during the application process, please visit here. For more details: jobs-search. org/architecture-construction_louisville-c424059/customer-business-manager-on-louisville_i1983340049

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