Process Design Consultant II - Global Operations | Charlotte, NC

Detailed Information

  • Location: Charlotte, NC

  • Company: Disability Solutions

to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Join us! Enterprise Job Description: Accountable for the development, improvement and execution of processes in support of Performance Plan objectives within or across lines of business.

Focus is on long-term strategic goals. Ensures full integration of all process and linkage to best practices. Accountable for the achievement of breakthrough productivity, customer satisfaction and continuous process improvements. Works closely with the business executive or deployment champions and MBB. May be Green Belt or Black Belt certified. May be responsible for managing, training and developing associates on the team. Required Skills: (Must have these skills to be minimally qualified) 7 or more

years relevant work experience backssing, analyzing and designing processes Experience with and strong knowledge of business process management methodology Strong and effective communication and presentation skills; verbal and written Working knowledge of Global Operations and/or workflow solutions Proficient in process analysis and target state design Process map and journey development and design skills - intermediate Visio Good business judgement for risk/reward trade offs Ability to work independently and achieve results Highly organized and able to effectively multi-task Demonstrated ability to establish relationships with partners, peers and leaders Undergraduate degree and/or relevant experience Desired Skills: Traditional industrial engineer experience in financial services or manufacturing preferred Graduate degree and/or certification in Industrial Engineering, Six Sigma or Business Process Management preferred Knowledge of workflow processes and tools High-level knowledge of Agile methodologies; familiarity with JIRA a plus Change management or project management experience preferred Comfortable navigating ambiguous situations Enthusiastic, energetic, determined and positive - especially under pressure Shift:1st shift (United States of America)Hours Per Week: 40

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