Technical Architect Icertis CLM | Houston, TX

Detailed Information

  • Location: Houston, TX

  • Company: Wipro Technologies

to help clients realize their boldest ambitions and build future-ready, sustainable businesses. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.

We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. A PROUD HISTORY OF OVER 75 YEARS FY22 REVENUE 10.4 BN USD WE'RE PRESENT IN 66 COUNTRIES OVER 1,400 ACTIVE GLOBAL CLIENTSRole: Technical Architect Icertis CLMLocation: Houston, TXJob Description: Architect in Icertis Contract Life cycle management software solutions

Responsible for analyzing the requirement and provide high-end solutions to clients, preparing IRD document Design, document, and development of customization on top of core product.

12-15 years overall experience in developing enterprise web applications or in Technical Support on Microsoft platform of which 3-4 years of experience in a Technical consultant role is a must Troubleshooting skills on the Microsoft platform, with expertise in C#, ASP. NET MVC, SQL, Stored Procedures and Java Script. Implementation of integrations over Azure Service Bus, SFTP, API. Configuration of Electronic Signature (Docu Sign, Adobe Sign) and SSO integration using saml2. SAP Ariba Integration, Workday

Integration Technical support in solving issues/ bugs. Integrated APIs of salesforce, Novates, Box, Zoho, Docusign, Esign, Ariba, Team connect, counsel link, workday Certification a definite plus.

Understanding of customer support processes and tools. Ability to follow defined processes. Good written and verbal communication skills. The ability to be a good listener, and to understand customer issues. Ability to work independently on issues assigned. Responsibilities: Understand how the product works and how it is used by customers. Interact with customers on/off-site to troubleshoot issues, provide workarounds by leveraging software development skills.

Should be able to manage customer requirements for large accounts. Understand and fulfill enhancement requests received via customer use-cases. We are an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. Icertis CLM #J-18808-Ljbffr

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