Catering manager at the ritz carlton chicago | Chicago, IL

Detailed Information

  • Location: Chicago, IL

Michigan Avenue to viewing famous works at the Art Institute. Yet with our hotel's spa, rooftop lounge, locally inspired restaurant, indoor lap pool and spacious accommodations overlooking the city, guests may not want to leave the premises. The Ladies & Gentlemen in Catering are always responsive to the expressed and unexpressed wishes and needs of our guests.

They use their expertise to build strong relationships and create Ritz-Carlton guests for life. Recognized as " the gold standard" of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality professionals. As one of our Ladies and Gentlemen, you will reflect the values that make us the world's

finest luxury brand. Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work along side your fellow employees to bring special moments to life for our guests and each other.

Job Overview Solicit, capture, plan and coordinate small meetings with 10 rooms or less, social and catering only functions, while maximizing the banquet space to meet and ideally exceed catering revenue goals. Position is responsible for finalizing catering only business. Recommends program and procedural changes. Responsibilities -Solicit, negotiate and book new and repeat business through efforts (outside sales calls, telemarketing,

mailings, networking, etc. ) while maximizing banquet space to meet/exceed revenue goals.

-Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals. -Plan, upsell and detail the meeting/function with the client including: space requirements, times, equipment, menus, themes/decorations, etc. -Complete the contracts, prepare the appropriate paperwork, including banquet event orders, coordinate with the appropriate areas in the hotel and resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction. -Prepare status and period end reports. -Maintain up-to-date knowledge of corporate and hotel procedures, products and competition, including their strengths and weaknesses, to continually improve sales strategies and achieve goals.

-Professional and positive communication to both guests and fellow associates. For more details: jobs-search. org/architecture-construction_chicago-c429951/catering-manager-at-the-ritz-carlton-chicago-chicago_i1978068236

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