Location: Alabaster, Alabama
Company: Raintree Systems
through internal work. As a Revenue Cycle Architect, your responsibilities are focused around internal project auditing (in-flight New Business implementations), quality improvement initiatives, team education to mitigate issues upstream, and serving a key liaison to Raintree’s RCM team.
Duties and Responsibilities Deep understanding of revenue cycle operations, KPI’s, and Raintree revenue cycle configuration and best practices Provide an " outside looking in" backssment of in-flight projects pre-go-live to drive quality and consistency across projects Leverage build audit backssments to give a clear picture of potential risk, incomplete configuration, etc Develop additional
audits backssments to continually improve risk identification and mitigation across in-flight projects Driver of ongoing improvement initiatives for revenue cycle related to configuration, delivery consistency, etc Partner with the revenue cycle Knowledge Lead where needed to ensure documentation, new IC onboarding, etc matches the best practice configuration and understanding of audit process Liaison between Professional Services and Raintree’s RCM team to continually backss where improvements are needed or collaboration is required to solve complex issues or Partner with the revenue cycle Knowledge Lead to backss the stabilization timeframe (post-live but pre-turnover) and drive improvements
internally Identify a reporting mechanism to surface up a dashboard of the project/client backssments; trend team improvements through KPI reporting Position Proficiencies and Requirements Extensive experience with healthcare Revenue Cycle practices; Therapy specific experience is a plus Deep understanding of Raintree’s revenue cycle product and an ability to stay connected to product enhancements/roadmap initiatives to evolve audits and improvement areas to match product changes Must have experience in at least 2 of the following areas; Product/Project Management, Training, Medical Software, Implementations.
A Bachelor's Degree in business or related field.
Knowledge of medical computerized billing and scheduling software systems preferred. Experience with EMR/EHR systems/implementations preferred. Work experience in a medical office environment, customer service, IT, or support desk is a plus. Strong working knowledge of MS Windows, MS Office, or Google Workspace. Competencies to Drive Success Ability to lead a group of implementation consultants to develop and foster Best Practices. Ability to manage and fulfill client expectations while balancing leadership responsibilities. Excellent written and oral communications skills. Excellent communication and organizational skills with a customer service focus.
Ability to handle escalations from within the team Ability to prioritize effectively and handle shifting priorities professionally. Personal track record of being thorough, courteous and responsive in customer service. Ability to communicate with various business contacts in a professional and courteous manner. Self-starter, with the ability to organize work for maximum efficiency. Our Core Values We put our Clients First - We are Open and Honest - We are Disciplined, Yet Flexible We love to Solve Problems - We are Committed to Greatness - We are One Passionate Family About Us Work with a World-Class Healthcare Team.
R aintree Systems is the leading provider of both efficiency tools and engagement features that are built to manage ALL aspects of the healthcare industry. By way of high-level automation, intuitive analytics and simplified reporting, our platform eases practice staff's workload and optimizes business operations. Our team of Rainees is built on expertise in their respective areas with a core understanding of teamwork and collaboration. Plus, our Rainees have an enthusiasm for excellence, growth, and continuous improvement in our process and the ways in which we support our valued clients.
If you align with our company values and seek to join a team of friendly and passionate people who are dedicated to excellence, Raintree may be the perfect fit for you! Our Perks Remote Work/Work From Home Paid Time Off/11 Paid Holidays/Year-End Holiday Break Health, Dental, Vision, HSA/FSA 401K with Company Match Disability & Life Insurance Employee Assistance Program Paid Parental Leave Raintree Systems provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, interaction, national origin, disability status, genetics, protected veteran status, interactionual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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