Director, CSTA (Customer Success Technical Architects) | North Hollywood, CA

Detailed Information

  • Location: Diamond Bar, CA

focusing on Liferay general systems architecture, systems integrations, development best practices, features and functionality expertise, as well as issues resolution assistance. Develop programs and campaigns aimed at increasing customer engagement while simultaneously demonstrating the value proposition of Liferays products and services.

Work with Senior Software Engineers, CEOs, and Information Security Directors to implement programs. Responsible for managing and participating as a member of a cross-functional team dedicated to the health and expansion business of the existing accounts. Work with the Directors within Customer Success as well as Account Managers to provide strategic

and technical expertise for: solution architecture, development best practices, identity management, integration points, UI/UX, system administration, mobile strategy, content management, web analytics, Dev Ops best practices, high availability and clustering, cloud infrastructure, and all features of Liferay DXP and its suite of products.

Provide technical justification and business consultation. DEGREE REQUIREMENTS: None EXPERIENCE REQUIREMENTS: 12 years of experience in the position offered or related occupation. SPECIAL REQUIREMENTS: Minimum 10 years of experience with Liferay; direct sales engineering, technical pre-sales, or customer-facing experience with either a recognized software

company or major consulting / SI firm; utilizing technical and business expertise and excellence in Liferay products, solution architecture, project scoping, features and capabilities, and all related consultation and development practices; utilizing expertise in developing with Java, Java Script, JSON, and related development frameworks in the enterprise software stack or digital experience platforms; containerization, orchestration, and related virtualization technologies (fluent in standards such as Kubernetes); understanding of enterprise Java, related design patterns, and service oriented architecture; databases such as My SQL, Oracle, SQL Server, and No SQL; Apache Tomcat, Web Sphere, Web Logic, and JBoss AS; and Windows and Linux OS, Servlets/JSP, Spring, hibernate, performance tuning, scaling, and clustering.

TELECOMMUTING/TRAVEL: Around 33% of domestic/international travel. NUMBER OF EMPLOYEES SUPERVISED:2 Direct Reports:1 Knowledge Manager1 Sr. Developer Advocate RATE OF PAY: $220,626 per year LOCATION OF POSITION: Liferay, Inc.1400 Montefino Avenue, Suite 100Diamond Bar, CA 91765and various unanticipated worksites throughout the US APPLICANTS SHOULD SUBMIT RESUMES TO: Liferay, Inc.1400 Montefino Avenue, Suite 100Diamond Bar, CA 91765

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