Journey Architect (Hybrid) | Dallas, TX

Detailed Information

  • Location: Dallas, TX

  • Company: Baylor Scott & White Health

Architect will also take charge of solving issues or escalating problems that may hinder progress, guaranteeing that the work is done efficiently and in stages. ESSENTIAL FUNCTIONS OF THE ROLE Manage the day-to-day activities to achieve deliverables, KPIs, and OKRs of journey team Translate concept into actionable tasks and acceptance criteria for the journey team to execute Identify and help resolution of dependencies, risks and roadblocks Work closely with the main team and other team members to develop new ideas that will greatly improve the customer's experience.

Push the business to come up with new and creative ideas. Encourage thinking outside the norm and create top-notch solution

designs. Perform testing to help solve delivery, design, and strategic problems with the team. Support engagement of key stakeholders and functions across key journey deliverables as needed Help testing by creating and reviewing suggestions, process/system maps, data analysis, and research findings to solve problems with the journey team on specific delivery, design, and strategic matters.

KEY SUCCESS FACTORS Bachelor's degree required At least 4 years of experience in management consulting, strategy and operations, consumer analytics, or program management required. Highly organized, energetic, and creative thinker Exceptional passion for innovation, emerging technology, and analytics

across the healthcare ecosystem Exceptional data skills and financial acumen Knowledge of Agile principles with excellent digital and technical skills Proficient in facilitation/presentation, situational awareness, conflict resolution, continual improvement, and partnership.

Demonstrated ability to achieve results while working in cross-functional, virtual environment Experience helping large cross-functional organizational projects BENEFITS Our competitive benefits package includes the following Immediate eligibility for health and welfare benefits 401(k) savings plan with dollar-for-dollar match up to 5% Tuition Reimbursement PTO accrual beginning Day 1 Note: Benefits may vary based on position type and/or level QUALIFICATIONS EDUCATION - Bachelor's EXPERIENCE - 4 Years of Experience PDN-9a330821-e531-4c22-ad53-73c83c696983

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