Location: Santa Monica, CA
Company: Careersingrocery.com
Farms Lazy Acres instructions & recipes as provided. Stock juices in the outside grab & go case. Prep fruits and vegetables. Answers customer's questions concerning location, price, and use of merchandise. Answers the phone and takes orders as necessary. Operates a cash register following established policies and procedures.
Responsible for the accurate recording of customer transactions, including the acceptance of payment in accordance with Bristol Farms Lazy Acres cash register procedures. Responsible for accurate balancing of cash register. Must become knowledgeable of merchandise sold in the Juice Bar Department to educate customers on preparation and use of merchandise. Maintains
price integrity and proper weights and measures as mandated by California State Laws. Maintains a clean and sanitary work area at all times. Knows all cleaning chemicals authorized in the Juice Bar Department and understands proper usage.
Cleans & sanitizes juice bar equipment, counters, display cases and floors. Maintains quality and sanitation in accordance with the FDA and local health departmental codes and Bristol Farms Lazy Acres stringent standards. Follows safety work standards and reports any safety hazards to the Asst. Store Director and/or Store Director. Follows proper closing and opening procedures. Follows established policies regarding suggestive selling techniques, merchandising
techniques, & customer service. Serves customers with a smile and willing attitude.
-- Assures high sales through establishing relationships with customers to ensure repeat business & continued juice education. Listens to customer complaints, examines returned merchandise, and, under the direction of a supervisor, resolves problems to restore and promote good public relations. Availability requirements include but are not limited to; days, evenings, weekends, & holidays. Follows the employee handbook at all times, especially on service standards and appearance. At all times, meets and exceeds Bristol Farms Lazy Acres standards in service, appearance, freshness, quality, and cleanliness.
Customer Service Skills Juice Bar Clerks are expected to provide customer service that is--extra--ordinary and exceeds the expectations of our customers. -- They are required to follow established policies and guidelines that go beyond simply smiling and greeting customers. -- Going above and beyond encompasses attitudes, respect, and flexibility. -- Juice Bar Clerks are expected to have a positive " can-do" attitude; to treat others with respect; and easily adjust to changes in the workplace. Education and/or Experience High School diploma or general education degree (GED) preferred.
Language Skills Ability to read and comprehend instructions, correspondence, schedules, and memos. -- Ability to write routine reports and correspondence. --Knowledge Of English This is a customer service driven position. -- The candidate must have the ability to speak, read and understand English fluently. -- Ability to listen to all complaints, suggestions, comments and implement those that work. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. --Reasoning Ability Ability to apply common sense and understanding to carry out instructions furnished in written, oral, or diagram form.
-- Ability to resolve conflicts in such a manner to create a win-win situation. -- Ability to analyze a variety of situations, think through to a solution and implement the solution. Physical Demands While performing the duties of this job, the employee is required to stand for long period of time; walk; frequent use of hands; hands to finger; handle, or feel objects, tools, or controls; talk or hear; and taste or smell. -- The employee frequently is required to reach with hands and arms.
-- The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. -- The employee must frequently lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. -- Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment The noise level in the work environment is usually moderate and occasionally loud.
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