Fitness Center Receptionist- Full-Time | New York, NY

Detailed Information

  • Location: New York, NY

  • Company: Marlene Meyerson JCC Manhattan

arrive and depart the fitness center Check members and guests into the facilities and group exercise classes Provide information and answer questions in a clear and friendly manner Handle complaints and concerns in a timely or immediate fashion when possible Verify account status.

Notify members, record any problems with their accounts, and offer to help resolve issues Monitor equipment and report repairs. Have a basic knowledge of how each piece of equipment operates Adhere to safety policies and procedures Respond immediately to all emergency situations in the building by calling security and informing the MOD on shift, who will document the incident and follow up with management/security

Remain aware of potential hazards or unsafe conditions and report them to management, facilities, and maintenance immediately Perform administrative duties, including sending and receiving daily emails, computer entry, photocopying, printing, etc.

Adhere to all dress code regulations Be familiar with and enforce member service standards Exhibit awareness of and enthusiasm for all programs offered by the Club Assist with special projects, events, and promotions as needed When needed, set up group exercise equipment for classes Attend all meetings and training sessions as required ADDITIONAL FULL-TIME REQUIREMENTS: Check inventory and maintain all saleable front desk items Take attendance

for all group fitness classes, confirming that all registrants are current fitness center members.

If non-fitness members, a class card or payment is required Schedule massage, group exercise classes, backssments, and wellness coaching. appointments. Ensure the member or guest has purchased a session or package before scheduling the appointment Follow established procedures for collecting money and preparing receipts Distribute towels, locker keys, and vanity products. Inspect locker rooms periodically (5 th floor fitness reception) Monitor lost and found items Working New Year's Day at our annual Fitness festival is mandatory HEALTH & SAFETY REQUIREMENTS: Will model the highest standards of safety for fellow staff and members Any Covid symptoms should be reported to a supervisor immediately and the best practices recommended by the CDC should be followed Must ensure that members are complying with all health & safety protocols such as hand-washing, hand-sanitizing, social distancing, & wiping down equipment Responding to issues around health & safety measures and engaging supervisor support or Security when necessary to de-escalate any situation Keeping supervisors informed of any health & safety issues, reports of ill members, reports of Covid being reported to JCC in person, email or phone Qualifications: High School graduate or equivalent Experience in a similar environment is preferred Current CPR certification.

Computer literacy: Word, Excel, and willing to learn other computer programs as required by the job Mindbody knowledge is preferred Excellent interpersonal, communications, and member service skills At ease with various physical activities, including lifting objects or weights up to 45 lbs Salary Range: Minimum $38K- Maximum $40K

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