Location: Calabasas, CA
Company: Hydration Room
with all duties while enhancing the customer experience at Hydration Room. We are hiring for a part time Wellness Coordinators/Medical Receptionists that are able work 2-3 ays a week, schedule is flexible, working 1 weekend shift each week. This position is non-exempt position and reports to the Operations Team Supervisor and the Regional Clinic Director at the Hydration Room.
Clinic hours are Monday through Friday, 9am to 6pm, Saturdays 9am-5pm and Sundays 9am to 5pm. New CLINICS will plan on opening in mid- January to early February 2024. Training will take place at our Santa Moncia/Pacific Palisades clinics during December and January. Starting February 1, 2024 our clinic hours will
change to range Monday through Friday from 8:30am to 6:30pm, Saturdays and Sundays from 9am to 5pm. Hydration Room offers a competitive hourly wage, an average of $2-$4 an hour on average in TIPS and IV perks program.
Duties/Responsibilities: Perform basic administrative, clerical, and technical supportive services to coordinate patient care. Works with RN to maintain clinic and nursing supplies inventory by checking stock to determine inventory level; anticipating needed supplies; verifying receipt of supplies. Keeps the clinic in compliance with Hydration Room inspections before and after each shift. Maintains a safe, secure, and clean environment for customers by following protocols
for cleanliness in the clinic. Responsible for logging in to tip system to ensure all staff is accurately clocked in-n-out for each shift.
Assist customers with point-of-sale system at the beginning and end of services, which includes overseeing cash shift procedures. Retrieve phone messages, return phone calls, and chart documentation in a timely manner as needed. New Pt call backs. If question they will get nurse or have nurse call back pt. Chart call back done Stocking IV cart and the hard stock in nurse room. Notify nurse of any shortages in supplies. Perform other duties as may be assigned by the clinic team, RN, or physician. Acts as a liaison between management and clinic staff to ensure updates on promotions, current protocols are implemented correctly.
Performs other related duties as required or assigned by the management staff Requirements: Required Skills/Abilities: Solid understanding of current medical practices and principles Ability to quickly comprehend and take direction from Registered Nurse Active listening and strong communication Self-confidence Excellent organizational skills and attention to detail. Expert in customer interaction and retention Education and Experience: High school diploma or equivalent required. Medical Assistant Certification preferred but not required.
Prior Medical Assistant experience preferred. Previous Customer Service experience preferred. Physical Requirements: Prolonged periods sitting at a desk and working on a computer. Prolonged periods of standing. Must be able to traverse the entire facility. Must be able to lift up to 15 pounds at times. Required Skills/Abilities: Solid understanding of current medical practices and principles Ability to quickly comprehend and take direction from Registered Nurse Active listening and strong communication Self-confidence Excellent organizational skills and attention to detail.
Expert in customer interaction and retention Education and Experience: High school diploma or equivalent required. Medical Assistant Certification preferred but not required. Prior Medical Assistant experience preferred. Previous Customer Service experience preferred. Physical Compensation details: 21-23 Hourly Wage PI93e
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